QuickBooks Online

We had a alot of sync issues however Karol was very helpful and assured us they would get resolved in a timely manner. Thank you again Karol for your help!

There were aspects of my integration that I didn't understand until after. Some of it had to be undone and redone. Karol efficiently and patiently cleaned up my mess and set things right. An ideal support experience!!

Awesome help from Hazel in Customer Support. She helped us resolve some syncing issues we had between OneSaaS and QuickBooks Online.

I have had this app controlling the integration from my Store to my accounting software for some time now, since the old version. I have just now updated to the new version and am even happier. With great support from Ronnie on the help chat. Ronnie really went above and beyond to make sure everything was right with what i needed and make it pain free. Defiantly recommend this app!

We just downloaded this App but so far it seems like a good decision! The support chat feature is especially helpful. I chatted with Ronnie today and they were patient, nice, clear and resolved my issues and answered my questions. I would highly recommend reading the integration guides [Shopify and Accounting Integration Guide (When starting from the Shopify App Store)] before completing the integration!

I have requested assistance a few times, and each time i get great service. Hazel & Rafael have both helped me on many occasions, much appreciated and recommended!

I really appreciated Karol's assistance today with questions I had. She reviewed all options with me and followed up with team.

Karol was so amazing helped made my day, she was so professional and did everything she could to help. She actually helped solve issues and bigger issues she made sure i felt at ease that it will be fixed by the right team members of hers

Karol with chat support was great. She was very helpful, informative and patient, oh so patient with me. Thank you and I am happy with the app so far.

Online support from Francois has been amazing - instant response, and able to fix all my sync issues!

So far this is the best QBO/Shopify integration i have found. 5 stars for service (Hazel is great!) 5 stars for level of customization too!

I really appreciated the follow up and follow through and help I received from Hazel in clearing up the syncing errors that occurred between Shopify and Quickbooks Online. She was thorough and complete and responsive.

I just started with this app. Hazel in customer support was a HUGE Help. It takes a little while to figure out what accounts go where; But so far it seems to be working great. I would suggest having an accountant set everything up for you but if you can't, at least support is willing to do all they can to help you.

Hazel was very helpful in providing all the information to get our connections up and running successfully. This app is perfect for syncing orders between multiple Shopify stores and QB Online.

Great service. Thanks to Marck who resolved my setup query promptly to get everything moving smoothly.

Super helpful! Hazel was great & quick with response times:) We made the switch from our woo-commerce link to shopify & Hazel was able to accommodate this quickly & efficiently. 2024- Need assistance doing an updated today & Ben was super helpful & made the process seamless:) Very thankful for this app.

Marck was a star on support chat after our account disconnected. He got us up and running in a few minutes then stayed online to make sure the sync worked and our Shopify orders transferred to QBO. After that he migrated us seamlessly to the latest version of their app.

While the app wasn't quite right for our company's needs, the support we received while testing was exemplary. Hazel, Marck and Vincent were terrific!

I use this app to help me connect my Shopify site with QuickBooks Online. I would like more ability to make more specific options on the website, as it's rather basic, but it does work. Mostly I wanted to compliment the excellent customer service I was given by Troy ([email protected]). He was patient, kind, and stucjk with me until my problem was solved.

Whenever I need assistance with anything, the customer service at OneSaas is very responsive and quick to fix it. In fact, Hazel just helped with an issue today that saved me tons of time. Very happy about that!