QuickBooks Online for Shopify

QuickBooks Online

Sync your retail and B2B sales activity to QuickBooks
Rating
4.6
Feedback
3,364
Reviews
Chart
#140
Shopify

All reviews

5 / 5 Share
Oct. 8, 2020

Vince was VERY helpful. Their customer service is great. He was very knowledgable and knew exactly what I needed, no need to do to much back and forth with explaining my problems. Quick, efficient, and helpful. Thank you!

Store Using app Total reviews Average rating
Recyclocraftz Retail 3 months 1 5.0
5 / 5 Share
June 29, 2020

This app saves a lot of time. It also connects to my Etsy account. Troy was very helpful and helped me through the setup. Great customer service. Highly recommended

Store Using app Total reviews Average rating
Amano Artisans 6 months 25 5.0
5 / 5 Share
June 23, 2020

I am using the app to sync my orders/sales receipts from Shopify to Quickbooks Online and all the fees. I contacted OneSaas to help me sync and Karol was super helpful. She made it very nice to work with OneSaas and made me very happy.

Store Using app Total reviews Average rating
K-Traps About 4 hours 2 5.0
4 / 5 Share
June 23, 2020

Karol was great at understanding my issue and helping me through the process. We didn't get it 100% resolved - as it has to be escalated within their developer team, but at least we have a plan of action and know exactly what needs to be done. looking forward to the final help

Store Using app Total reviews Average rating
Blume Haus Fine Flowers 15 days 6 4.8
5 / 5 Share
June 20, 2020

I've been using OneSaas for one of our Shopify stores, and wanted to get it set up on the other store. Troy was extremely helpful in setting it up and getting all of our settings correct. I'm very happy with OneSaas, as it saves me an immense amount of time.

Store Using app Total reviews Average rating
FRENCH GIRL 1 day 6 5.0
5 / 5 Share
June 15, 2020

Ronnie in support was very helpful and the app works great! We are very happy with the ability to submit transactions automatically to Quickbooks Online.

Store Using app Total reviews Average rating
e3 Resources 29 days 1 5.0
4 / 5 Share
June 15, 2020

App is good. Lacks a couple features that could really make it robust, but for a smaller business or if you're just getting started it's more than enough and will provide you everything you need. Customer service has also been great every time we've needed/reached out to them.

Store Using app Total reviews Average rating
1 / 5 Share
June 12, 2020

I installed this app with high hopes. I setup the app and tried to sync my shopify and quickbooks inventory according to the instructions given in this app. I spent a day fixing the names in both platforms. But when I finally synced it, I had duplicate of of my inventory in QBO. It is a big mess which I can't even solve. Quickbooks doesn't allow merging of two inventory items, nor can I delete my inventory. I followed their instructions VERY clearly and now am stuck with an irreversible problem. This is very very frustrating.

Store Using app Total reviews Average rating
Gears For Ears 3 days 6 4.3
Developer Reply

Hi Gears For Ears, It is unfortunate that your sync created duplicate inventory and can understand the frustration. Our team have reached out to clarify that our system offers the option to match with QuickBooks SKU or Name fields. For QuickBooks Online, the NAME field is mandatory and unique unlike the SKU field which can be optional. As a result, our integration offers the capability to match Shopify SKU with QuickBooks Online NAME field which can prevent this duplication. We’re grateful for your feedback and are working on some UI improvements in reducing the confusion you’ve outlined. Our team are always available for chat when in app or our website and you can email them any questions at [email protected] – We’re happy to help with any questions you’re unsure of before you start syncing. Best regards, The OneSaas team

5 / 5 Share
June 9, 2020

I had the chance to get Troy to help me out with the setup. He was extremely knowledgable including accounting. I had tried another app before and will definitely not go back. Definitely recommended!

Store Using app Total reviews Average rating
Heating & Plumbing London About 3 hours 2 5.0
5 / 5 Share
June 5, 2020

We just added this app to our Shopify store and so far we are very happy. Rafael helped us solve a minor issue we had with the Sync and now we are up and running.

Store Using app Total reviews Average rating
Tout cru! fermentation 3 days 1 5.0
5 / 5 Share
Oct. 18, 2021

Thank you Karol. There were contacts and products hung up in the App and you were very helpful in clearing them and pushing through the sales. Have a great day.

Store Using app Total reviews Average rating
Pine Eco + Refillery Over 1 year 2 5.0
5 / 5 Share
May 22, 2020

Troy from the support chat was awesome in answering all my questions very quickly and effectively!

Store Using app Total reviews Average rating
Knockabouts 24 days 2 5.0
5 / 5 Share
Nov. 2, 2022

Clarisse was great, solved my issue with ease and no fuss. I recommend Shopify and Quickbooks Online. Thanks again

Store Using app Total reviews Average rating
Terry Kneeshaw Art Almost 3 years 3 5.0
5 / 5 Share
May 20, 2020

Support throughout the trial has been exceptional thus far with Karol and others. I will further update as i continue to evaluate this app. But so far, it is good.

Store Using app Total reviews Average rating
SHE LIKES BVI Over 1 year 2 5.0
5 / 5 Share
May 20, 2020

Vince helped me and was so helpful, solved my issue and more! I was frustrated but then the customer support really helped with my issue

Store Using app Total reviews Average rating
GirlGottaChange About 9 hours 2 5.0
5 / 5 Share
May 19, 2020

Hazel helped me quickly , precisely and patiently. so far so good with support from this app. im not generally a fan of linkage apps but i do like good support.

Store Using app Total reviews Average rating
Proud to be Primary 3 months 6 4.8
5 / 5 Share
May 9, 2023

2023-05-09: ROM was polite and technically competent to resolve my syn issue. 2023-04-19: Nice to see Ronnie post-Covid. Ronnie is knowledgeable and has pinpointed my sync issue with Shopify. Thank you, Ronnie. 2020-10-14: I like the online support about a sync from Shopify to QBO. Ronnie was fast and knew his stuff. Thank you, Ronnie.

Store Using app Total reviews Average rating
SAM★INK® About 4 years 4 4.8
5 / 5 Share
May 10, 2020

Spent almost 1 hour online chatting with customer support. Excellent customer service, Troy is very patient, and he fixed up all the errors, all good now.

Store Using app Total reviews Average rating
Prepaid SIMs 12 months 1 5.0
5 / 5 Share
Sept. 24, 2020

Great app and customer service is very efficient. Recent help requests were handled promptly by Clarisse and Troy.

Store Using app Total reviews Average rating
CITYLAB USA 5 months 1 5.0
5 / 5 Share
May 5, 2020

HAZEL FROM SUPPORT IS 20/10, HELPED ME WITH EVERYTHING. I HOPE HER TEAM LEADER GIVES HER A PAY RAISE AND OR BONUS AS SHE IS AMAZING.

Store Using app Total reviews Average rating
LIQUIDATION RUGS About 3 hours 4 5.0
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