All reviews

Rating Breakdown

  • 5
    93% (2,643 ratings)
  • 4
    6% (165 ratings)
  • 3
    0% (14 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,845)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 20, 2024

Ben helped a lot and got the issues resolved quicky and efficiently!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2024

Karol in Customer Support was absolutely brilliant. Lets just say, it was getting stressful trying to get info from Shopify to Quickbooks on my own. Support was lightening quick and Karol understood, in an instant, what I was trying to do. The issue was resolved within a few minutes. The communication was perfect, Karol kept me informed all throughout the process. Thank you again and again for all your help.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2025

Nick was efficient and informative. We are still testing the app, but if their service is any indication of their product ...count us in! Follow up to my first posting: We were having a sync issue and Jenny came to the rescue! She resolved the problem quickly and helped us understand the product more thoroughly. Great job, Jenny!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 19, 2024

Sherwin offered amazing tech support when I had huge syncing issue with shopify after hosting a pop-up shop at an Expo. Great job Sherwin!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

Great App and Excelente Customer Service from Ben

Store

Grün

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

Currently getting some transactions uploaded and Sherwin has been very helpful

Using app

19 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

Had a sync issue with my new Shopify store and Troy fixed it within 5 mins - really helpful service and got me out of a hole!

Using app

28 days

Total reviews

7

Average rating

4.9

4 / 5 Share

Sept. 17, 2024

App has limitations but Nick has been very helpful with addressing our concerns.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 16, 2024

Customer support is very precise and helpful. I had a small issue, got in touch with Nick from cs and he explained everything to me and even helped me configure my account. Great experience

Using app

About 12 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

nice chat customer support! Thanks, Sherwin!

Using app

About 2 months

Total reviews

2

Average rating

5.0

2 / 5 Share

Sept. 16, 2024

Support was very helpful - thanks BEN! Unfortunately the integration itself doesn't work for our needs

Using app

7 days

Total reviews

1

Average rating

2.0

Developer Reply

Hi there, thank you for your feedback. We have reviewed your chat interaction with us and will definitely take into consideration your desire to have everything sent through as a single journal entry. We have had similar requests in the past but as the users start managing their business+accounting, more granular information has always been requested later for a whole myriad of reasons. If any further questions please don't hesitate to get in touch with us again via [email protected].

5 / 5 Share

Sept. 16, 2024

Lori was a superstar and helped me solve inventory sync issues with Shopify! Made it easy and was very accommodating with my rooki level of experience with QBO. Thanks Lori!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

excellent customer service provided by all members, especially Lori. She went above and beyond to help me!

Using app

2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

Karol was really really amazing! She was very patient with my questions. She made the integration process so easy. :) Thanks Karol!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

Great app. Support is stellar, Sherwin, Troy and others are always quick to resolve any issues.

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

Rafael in technical support was a gem to work with. Made migrating to the new app quick and easy.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

Very smooth transition to the new app. Lori was great at making it more clear for me to understand the process. Thanks Lori, Great customer service! :)

Store

Bewaltz

Using app

10 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

QuickBooks Online Global has great customer care. Sherwin was very helpful and knowledgeable and was quick to resolve my syncing issue.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

Troy came onto chat as soon as I launched it, he solved my problem right away and also wanted to help me load historical data prior to integration which sadly I did not have time for so he kindly gave me a link to raise a ticket when I was ready. App is amazing, saves me so much time, setting it up was easy using online chat, can not recommend highly enough. Thanks again Troy x

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

The transition to Quickbooks Online Global is smooth with the support of Ronnie, who is very patient and walked me through step by step. Ronnie also helped to re-set our work flow so I dont' have to re enter again. Thanks so much.

Using app

26 minutes

Total reviews

1

Average rating

5.0