QuickBooks Online

I had hesitated reaching out for help to fix syncing issues figuring it would be time-consuming and involved. Francis was super helpful and my issues were resolved within minutes. I am impressed and relieved to have this fixed. Thank you!

The support team is excellent. Just work with Ben to resolve an issue. He responded almost immediately and the issue was resolved to our satisfaction.

Sherwin did a great job on helping me solving all the errors that my account was having with the data sync. Thank you for the quick support!

Rods helped me on this great customer support

Sherwin was of great help, solved a maping problem in a couple of quick clicks.

Nick solved a lot of my problems. Very helpful. I still have problems to solve with the interaction of Paypal exchange differences. Thanks Nick you are very supportive.

Nick from QuickBooks Customer Service provided outstanding support. He was incredibly helpful, detailed, polite, and patient throughout our interaction. He initially assisted me via email, but when he realized that live support would be more efficient, he quickly transitioned to that method—making the entire process smoother and faster. His ability to adapt and provide the right level of support at the right time really stood out. Thanks to Nick’s professionalism and attentiveness, my issue was resolved with minimal stress. I truly appreciate his commitment to great customer service!

I was able to sync my QBO to shopify with this app. It was a bit of learning curve, but chatting with my bookkeeper, I was able to answer the many questions that QBO required. The more technically stuff I reached out in the Launch app and was connected to Francis. They were able to help me tweak the app so that that it worked with QBO. I hope this integration QBO and shopify will help my customer's orders. Francis was very patient, and was able to answer all of my quesions. I am glad for their help.

Ben was a great help - quick and reliable customer service. Thank you!

"I had a fantastic experience with QuickBooks support. Nick was extremely helpful and guided me through the entire process with patience and clarity. He made sure all my concerns were addressed and resolved efficiently. Truly appreciate the excellent customer service – QuickBooks is lucky to have someone like Nick on the team!"

Great fast responses and full service help. Francis did a wonderful job walking through step by step to get fully setup.

hello, super service rendu Yvy et tres rapide.. tres agréable et fine, merci pour votre aide, tres apprécié

Francis was able to help me integrate Shopify data in QuickBooks with great expertise and quickness

I just had the best experience! I was struggling with understanding the integration process and Ben popped on and was so patient and helpful. He even found me after I accidentally shut him down, lol! Amazing customer service is sometimes hard to find but Ben nailed it today!

Thanks you for your help Ben in setting up my connection between QBO and Shopify! Works like a charm!

had some difficulties integrating with shopify, ben with customer support was very helpful

Very quick and professional help from Nick. Easy to ask questions of and immediate responses. He has solved a few issues we had. The app itself works well but we have had to troubleshoot a lot of issues. Instructions on the app are minimal, so although it tells you generally what the problems are, it's not obvious how to solve them.

Sherwin did an excellent job! He answered all my questions with patience and professionalism. He took the time to help me connect QuickBooks and Shopify, making sure everything was working properly. I really appreciated his dedication and the time he spent assisting me. Outstanding service!

Nick was great supporting me with my queries and this works perfectly now! Update 05/06: Further support was required when the products weren't quite syncing correctly and Jenny sorted it promptly without fuss! Update 22/01/26: Further support needed again and this time Jebran was fantastic, thanks to all the team for their great support

I wasn’t too sure how to go about integrating Shopify with QuickBooks Online Global, and honestly, the process felt a bit overwhelming at first. But Ben from the support team made all the difference. He first helped me over email, and then followed up with live chat support to walk me through everything step by step. He was incredibly nice, patient, and genuinely helpful. What started as a scary move from Excel spreadsheets to QuickBooks Online ended up being smooth and much less stressful thanks to his support. Really grateful for the excellent customer service!