All reviews

Rating Breakdown

  • 5
    92% (2,527 ratings)
  • 4
    6% (175 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (22 ratings)
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5 / 5 Share

Sept. 25, 2024

We needed to update our Shopify integration, which I was dreading because these things can take up a lot of time. Their customer service could not have made it easier. We were back in action in <15 mins. Thank you Rafael!

Using app

Over 4 years

Total reviews

10

Average rating

4.8

5 / 5 Share

Sept. 25, 2024

Good app and very good support, Thank you so much TROY!!

Using app

About 11 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2024

This app saves me tons of time, and when I had any questions, Nick was there to help me out quickly and professionally.

Using app

Over 2 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 24, 2024

Dean was great, made everything smooth quick and easy!

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2024

Excellent experience with Ben. He was very patient, knowledgable and helped me solve everything. QBO - he is a star player. Thank you

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 24, 2024

Had to deal with support for Shopify Connector App. Dealt with Troy - he was great, very helpful and quick to respond.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2024

Nick was very helpful setting up my shopify plugin to quickbooks online

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2024

Lori was great to work with and helped us migrate to this newer version. This app makes life a lot easier for our team. Thank you!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 23, 2024

The app works great! Make sure to NOT create invoice in QBO as well. If you do, add a prefix to it, otherwise the Shopify order will not post to QBO because of duplicate invoice numbers. Easy fix - just something to be conscious of when setting the the API. Thanks Ben!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2024

Love this app and amazing service from the team that is very pro and efficient to solve issue Bravo

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2024

Ben helped a lot and got the issues resolved quicky and efficiently!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2024

Karol in Customer Support was absolutely brilliant. Lets just say, it was getting stressful trying to get info from Shopify to Quickbooks on my own. Support was lightening quick and Karol understood, in an instant, what I was trying to do. The issue was resolved within a few minutes. The communication was perfect, Karol kept me informed all throughout the process. Thank you again and again for all your help.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2024

Nick was efficient and informative. We are still testing the app, but if their service is any indication of their product ...count us in!

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 19, 2024

Sherwin offered amazing tech support when I had huge syncing issue with shopify after hosting a pop-up shop at an Expo. Great job Sherwin!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

Great App and Excelente Customer Service from Ben

Store

Grün

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

Currently getting some transactions uploaded and Sherwin has been very helpful

Using app

19 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

Had a sync issue with my new Shopify store and Troy fixed it within 5 mins - really helpful service and got me out of a hole!

Using app

28 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 17, 2024

App has limitations but Nick has been very helpful with addressing our concerns.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 16, 2024

Customer support is very precise and helpful. I had a small issue, got in touch with Nick from cs and he explained everything to me and even helped me configure my account. Great experience

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

nice chat customer support! Thanks, Sherwin!

Using app

About 2 months

Total reviews

1

Average rating

5.0