QuickBooks Online

Rods was very helpful in providing me the article and answering my questions! Great customer support -- I wish the experience was a bit more obvious inside of the product.

RODS was great! Helped me with my syncing issue and made sure everything was good on my end at all times!

Sam was amazing. He quickly resolved the issue. Fast courteous and efficient. Great customer service

JENNY was go great. She was knowledgeable and patient with all my questions. She helped me make sure I got the shopify integration implemented correctly and address all my concerns. Mae the integration process easy enough that I actually competed it!

The product needs work, as does the self-serve documentation. Support seems understaffed and it took an hour to get to the top of the queue. Francis was helpful toward troubleshooting my onboarding issues, but some of those issues couldn't be resolved via the current product they've shipped. I'll have to rebuild the workflows I'd established on the legacy version of this app.

Sherwin was great! Knew exactly how to resolve the problem I had.

Wennie was great very helpful! clear and fast and help me solve my problems

Sherwin was AMAZING in helping me with my questions. He was kind, , patient, professional and caring, taking the time to walk me through each step. I never felt rushed. He was clear in his instructions and truly made a stressful situation MUCH better. I hope if I ever need help again (which I'm sure I will), I will connect with Sherwin again. 10 stars!!! THANK YOU!

Sam was great very helpful! clear and fast. knew exactly how to solve the problem i had.

QuickBooks is always great at supporting small businesses. I was on a call with Jebran who did a great job making sure all my problems were resolved. I was extremely busy but he took his time and stayed on the call until the situation was resolved. He was thorough and found other avenues to fix the problem.

I worked on my "for Review" tab for over an hour today due to one error that Nick was able to help me find in just minutes! He was so helpful and asked great questions so I could take each step and ask questions along the way! My "for review" tab is CLEARED! YAHOO! The customer support is top notch! I was worried bc they only have the chat option. (I like to actually talk to a human), but NICK was really a HUMAN!

Rods helped me re-sync a product so that an order could come over in the integration. All is well now because of their help! Thank you!

Ivy resolved my JSON issues profesionally.

The app was easy to connect and helped us test syncing Shopify B2B orders into QuickBooks as invoices. Product matching by SKU worked well, which is helpful for improving invoice accuracy and AR tracking. We are still reviewing the payment status sync, but overall the setup has been useful so far.

Excellent service from Ivy. Fixed all all syncing issues.

integrating with this app has been helpful to our business and reduces manual entry. Francis helped get it fully set up and was patient, reviewed my questions and helped me understand the process.

I had an issue with certain Shopify orders not connecting with QuickBooks. Sherwin assisted with getting this fully resolved quickly. Thank you!

Sherwin is very helpful, and I give Sherwin 5 stars for his help! My 3 Star Rating is because I'm unable to log in to QB after trying multiple browsers, including incognito mode, due to a random error. I also have now been dealing with the 3rd broken integration with Shopify, where it now records individual transactions instead of payouts. I'm missing a significant portion of net sales that are not being reported to QB... will try to reach out again once I can log back into my account.

Ivy from QuickBooks is so helpful, Shopify is not syncing in QuickBooks.

I had questions about the upgrade to the Shopify connector, and Francis was great, fast, and friendly. Very good customer support experience.