All reviews

Rating Breakdown

  • 5
    91% (2,792 ratings)
  • 4
    6% (187 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (50 ratings)

Reviews with Text

  • 100% (3,051)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 5, 2026

Sherwin was great! He helped me troubleshoot and resolve transactions that were not syncing. He was polite, professional, and very helpful.

Using app

Over 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

March 5, 2026

Sam was very helpful. Great, friendly service:)

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2026

Jasmin is patience and good tutor to guide me how to solve the problems that created after the Shopify upgrade. She is so helpful and really take a rather long time to teach me how to do. Steps by steps. Otherwise, we can't fix the problems. Thanks so much.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2026

Chelle was great! Even though we have to wait on developers, she explained the situation and process clearly and kindly.

Using app

16 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2026

Jasmin was very helpful in identifying our issue and resolving it. She made things very simple for us

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2026

Sherwin was great help in resolving my issue with the connector app

Store

Fotobox

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2026

Its working perfectly and all transaction is sycronised. For support during conflicting product setups i was actively supported by the team through their support chat, it was done by Nick on their side. Thanks a lot Nick for the quick and effetive support

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2026

Nick was great at helping me sort out the errors in Shopify Quickbook's connector. I'll definitely head straight to the support portal https://support.onesaas.com/hc/en-us if I run into issues again.

Store

NTMG

Using app

7 months

Total reviews

3

Average rating

5.0

1 / 5 Share

March 3, 2026

Totally broken. Right now I am getting detailed transactions and can't switch to summary sync. Essentially this spams our quickbooks with every sale rather than sales for the day/week etc. I reached out to Intuit for help and their support people had no idea how to help. I've emailed their support team as well with no responses.

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, thank you for taking the time to leave this feedback and very sorry to hear about your experiences with our support team. We have notified our integration experts to get in touch with you directly to assist. If any other questions please let us know via [email protected].

5 / 5 Share

March 3, 2026

Sherwin was really quick to help and understood what needed to be done straight away, even though it was a complicated matter. Much impressed.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2026

Francis was very helpful and knowledgeable. He solved my issue quickly and made the whole process easy. Highly recommended!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2026

Rhica was very helpful and responsive in fixing my Amazon and Shopify syncing issues.I truly appreciate her support and professionalism. Thank you, Rhica!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2026

Rhica is just wonderful, knowing all the stuff.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2026

Jebran successfully helped us revert back to the old connector after the new one failed and left our accounts in a state! Thank you for your help Jebran!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

4 / 5 Share

Feb. 27, 2026

My help today saved me tons of time. Sherwin got my issues resolved right away.

Using app

Almost 4 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 27, 2026

JASMIN was quick to help resolve my online issue!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Nick was helpful tonight in solving the on-going issues we were dealing with after the new version was integrated.

Using app

Over 2 years

Total reviews

11

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Nick was very helpful

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Chelle was very efficient and was able to help me with my questions about the reconciliation process of the Shopify integrations right away! Great customer service from Chelle!

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Jenny is the absolute best, fantastic support and really strives to make this worthwile

Using app

6 months

Total reviews

1

Average rating

5.0