All reviews

Rating Breakdown

  • 5
    92% (2,527 ratings)
  • 4
    6% (175 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (22 ratings)
Review RSS Feed Review RSS Feed

2 / 5 Share

Sept. 16, 2024

Support was very helpful - thanks BEN! Unfortunately the integration itself doesn't work for our needs

Using app

7 days

Total reviews

1

Average rating

2.0

Developer Reply

Hi there, thank you for your feedback. We have reviewed your chat interaction with us and will definitely take into consideration your desire to have everything sent through as a single journal entry. We have had similar requests in the past but as the users start managing their business+accounting, more granular information has always been requested later for a whole myriad of reasons. If any further questions please don't hesitate to get in touch with us again via [email protected].

5 / 5 Share

Sept. 16, 2024

Lori was a superstar and helped me solve inventory sync issues with Shopify! Made it easy and was very accommodating with my rooki level of experience with QBO. Thanks Lori!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

excellent customer service provided by all members, especially Lori. She went above and beyond to help me!

Using app

2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

Karol was really really amazing! She was very patient with my questions. She made the integration process so easy. :) Thanks Karol!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

Great app. Support is stellar, Sherwin, Troy and others are always quick to resolve any issues.

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

David was fantastic. I was having major issues getting Sales synched from my store. He walked me through, and explained the entire process. Very helpful.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

Rafael in technical support was a gem to work with. Made migrating to the new app quick and easy.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

Very smooth transition to the new app. Lori was great at making it more clear for me to understand the process. Thanks Lori, Great customer service! :)

Store

Bewaltz

Using app

10 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

QuickBooks Online Global has great customer care. Sherwin was very helpful and knowledgeable and was quick to resolve my syncing issue.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

Troy came onto chat as soon as I launched it, he solved my problem right away and also wanted to help me load historical data prior to integration which sadly I did not have time for so he kindly gave me a link to raise a ticket when I was ready. App is amazing, saves me so much time, setting it up was easy using online chat, can not recommend highly enough. Thanks again Troy x

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

The transition to Quickbooks Online Global is smooth with the support of Ronnie, who is very patient and walked me through step by step. Ronnie also helped to re-set our work flow so I dont' have to re enter again. Thanks so much.

Using app

26 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

Sherwin was very helpful and was able to solve all my issues!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

Working with Ben with SAAS has been amazing. Whenever we have sync issues he takes care of the issues, right away!! Saves me SO much time!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 10, 2024

Great support team, Thanks Paul.

Store

kayara

Using app

About 2 hours

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 10, 2024

Paul was very helpful, and super patience with me today getting everything set up he explained in great detail if i was unsure of anything

Using app

About 1 hour

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 9, 2024

Nick, Is very knowledgeable. He identified the problem and was able to get the issue fixed seamlessly. I am very happy with the customer service I received from Nick. He deserves a raise! :)

Using app

Over 2 years

Total reviews

3

Average rating

4.3

4 / 5 Share

Sept. 9, 2024

Nick heard my problem, diagnosed the issue, and solved it within minutes. Pretty sure "Quick Nick" is what his buddies call him. Hope that guy is living his best life working remote in Bali or Costa Rica. Anyway, the developers continue to evolve and better the app. Premium integration at a low cost which mirrors the quality of higher cost apps that are out there. There's some integration limitations, but it gets the job done.

Using app

8 months

Total reviews

2

Average rating

3.5

5 / 5 Share

Sept. 9, 2024

Good interface that can be configured to get accurate accounting. Excellent knowledgeable customer support from Ben

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

Paul was amazing. Caught me at just the right time when I was struggling with a sync and helped me get everything back on track!!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

Paul was great help and he really knew his stuff and offered to help at a later convenience too which is great!

Store

Unndr

Using app

About 1 hour

Total reviews

1

Average rating

5.0