QuickBooks Online Global
Sync your sales channel with QuickBooks Online (Global Only)
Rating
4.9
feedback
2,869
chart
#156
All reviews
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Oct. 31, 2023
Today I used the chat feature to get a transaction unstuck. Rom was very helpful and patient and worked to completely resolve my issue. I appreciate his help and his willingness to dig in to find the source of the problem.
Oct. 31, 2023
I had an issue with recurring error messages related to importing orders from Shopify to QB Online. Opened the support chat and Ben was there immediately. He solved the issue right away. Terrific service!
Oct. 31, 2023
Ronnie walked me through every single time in the settings. Have never experience this level of support before.
Oct. 31, 2023
Awesome customer service...!!! Excellent work from Troy (OneSaas), Karol (OneSaas), Marck (OneSaas), Ronnie (OneSaas) and Sherwin (OneSaas). They really went beyond expectations, but above all... they worked as a team. It shows great company culture that reflects on customer experience.
Oct. 25, 2023
Very good and fast Customer Service. Karol was very very helpful and always doing everything possible to solve our problems.
Oct. 25, 2023
Good app - but really the strength is in the customer support. It is separate to Shopify and Quickbooks - they are great... especially Ben who has been who has been patient, polite, knowledgable and saved me hours and hours of wasted work!!!
Oct. 24, 2023
I had a couple of issues with integration and Dean was super helpful and very quick to resolve the issues. Also I wanted to get something done that wasnt usually on the menu and it was no problem - he went out of his way to be helpful and accomodating.
Oct. 24, 2023
We had an integration error which was quickly resolved by our support tech Ben. Ben was very helpful in identifying and correcting the error and super nice throughout the process. Super helpful and recommend the product and support (specifically Ben)!
Oct. 24, 2023
Excellent support from Rom. Took time to look into my issue and recommended an improved way of processing orders through. Thanks for your help!
Oct. 23, 2023
Sherwin assisted in getting our new invoices synced to QBO. He knew exactly how to pinpoint the issue and just took a few minutes to explain, sync, and resolve. Thank you Sherwin!
Nov. 25, 2024
On October 23, 2023, we got very a quick reply and great service for fixing the incorrect settings from Sherwin. Very helpful. Thank you. On November 25, 2024, Lori helped us with Shopify Connector and she guided us throughout the whole process. We have had many changes and deficiencies in the past year and with her help, we literally eliminated all the deficiencies and we are now running 100% again. Thank you so much, Lori!
Oct. 23, 2023
The app works but the timeout errors are a consistent problem. The customer service and support is very good. They can help you with issues
Oct. 23, 2023
Paul has been absolutely amazing today. I won't lie I'm not IT minded and felt totally useless, trying to sync my shopify to my quickbook. Paul was patient and kind with me, taking me through everything step by step. I honestly could not have done it with out him. He's been a tremendous help. Thank you so much Paul
Oct. 20, 2023
It can be a bit complicated to configure, but the support team is amazing. Tom and David helped me step by step in configuring the connector. Once it's configured, it works like magic !