QuickBooks Online Global

Sept. 18, 2023

Rom's customer support was great. He really helped me with the onboarding process and configuration of settings. Very quick aswell. Overall the appp is easy to use and I'd recommend it to others who are trying to get their Shopify linked with QBO.

Sept. 14, 2023

Fantastic support from Karol. Needed some configuration changes in order to sync my Shopify orders to Quickbooks properly. Super knowledgeable and helped solve the issue within a minute or two. Even made the configuration change for me and stayed to ensure the problem was solved. Many pick a solution based on price but often they don't consider the support provided (always remember that). Thanks Karol! cheers Jerry

Sept. 14, 2023

We had the same issue as some of the other reviewers (sync issues) but Lori at QBO's support team was EXTREMELY quick to resolve the issue and get us back on track!

Sept. 13, 2023

I needed to install QBOG for my second Shopify store but was having problems. Rafael helped me get all set up and even fixed a lingering issue on my first store. Thanks!

Sept. 8, 2023

The live chat feature is helpful. ROM was able to take over and sync all my products for me which was helpful for someone that has no idea what they are doing when it comes to the bookkeeping side of the business.

Sept. 7, 2023

Fantastic app! And amazing immediate support - DAVID was amazing and patient and super competent as he helped guide us through. Great app and great support! Thanks David and team! Recommended!

Sept. 6, 2023

Excellent service from Sherwin quickly resolving my connector issue!

Sept. 6, 2023

David was a great help, figured out my problem in under 5 mins! Thanks David :)

Sept. 5, 2023

Excellent support! David was able to resolve our issue within a matter of minutes. Thanks again David!

Sept. 5, 2023

Sherwin was top-notch notch helping me clear errors and have things set up perfectly!

Sept. 4, 2023

ROM has been flipping awesome! Honestly this app had me so confused, as I have a slight fear of my accounting software anyway...and Rom has sorted everything out so so so quickly and easily! The support for this app is second to none. Fast, friendly, and well explained. Thank you!

Sept. 1, 2023

Really great tech support and assistance by Rom. Was helped out every step of the way.

Aug. 31, 2023

Equipe tres reactive et compétente, ce module fonctionne tres bien meme s'il peut sembler intimident il est au final assez simple a prendre en main.

Aug. 31, 2023

Clarisse was very helpful and pleasant to speak with. Top-class support and very quick / efficient.

Aug. 30, 2023

There's quite a lot to the app, but the support is first class. I've used their live chat today, and I've had quick replies and questions thoroughly answered by Lori who really understands the product. She helped me about a problem we were having with PayPal, she identified the issue and provided a solution, and set up a support ticket so I could share the solution with out book keeper. I can't see why you wouldn't use this app if you use QuickBooks, it makes life easier.

Aug. 29, 2023

I have had a great experience using QuickBooks Online and Support BEN is the best. He helped me with my syncing issues and saved me a ton of time exporting from Shopify! Thank you so much.

Aug. 29, 2023

The app is easy to use. I was pleasantly surprised to have the opportunity to interact with Sherwin. Sherwin's assistance was invaluable in resolving the issue I faced concerning the Business Validation Error. His knowledge and dedication truly made a significant difference. Many thanks for the exceptional support!

Aug. 29, 2023

This has been a fantastic app. I would say it is a little challenging for absolute beginners, but the chat and online help is wonderful. Rafael just helped me today to work through an error code that for me, seemed like it was in another language; tax talk. While there are still stumbling blocks for this beginner, the app and the software is so easy to use once you get it set up. LOVE the cash flow planner and the ease of reconciling. Highly recommend.

Aug. 29, 2023

The app helped in updating our new QuickBooks software with sales going back 6 months. The customer service person I was lucky enough to speak to, BEN, was fantastic. I could sense his passion from the screen. He was really patient and even though the app said we could only sync back 30 days, he was kind enough to ensure we got all the data going back 6 months into the software. It saved me a lot of time and he was brilliant and remained online all through the process. I am very happy. If the product performs as well as the support service then i am confident i will have no issues.

Aug. 28, 2023

The live tech support service was fantastic and allowed me to continuing working into the evening as I started my chat at about 8pm in the evening. David, the tech support that answered the chat bubble, was incredibly patient and took the time to explain the changes needed along with screenshots. He was able to quickly help me resolve an issue with the configuration, clear the outstanding sync issues being experienced, and show me how to fix it myself in the future - all in less than 15 minutes. Kuddos to your customer service, David!