All reviews

Rating Breakdown

  • 5
    93% (2,661 ratings)
  • 4
    6% (165 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,864)
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5 / 5 Share

Aug. 25, 2023

The support service is great! They have solved all my issues immediately and SHERWIN was very patient and helpful. He not only solved the connecting issues, but also took the time to explain why it was not working.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

Thanks to (ROM) I was able to connect two Shopify stores to my Quickbooks. However, I wish I could connect both using just one app.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

I had some challenges getting the OneSaas system running, but, Rom was able to patiently guide me through the process and help me test each feature. Now I can get back to working on the business side of things, this technical challenge well in hand.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

This app is very comprehensive but a bit overwhelming a first. I was having issues troubleshooting an error and Sherwin fixed it for me within minutes! Great asset to the CS team

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

J'avais de la difficulté à me brancher mais grâce à l'aide de Sherwin j'ai pu me connecter rapidement merci pour ton aide. Efficace et courtois!

Using app

17 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

Excellent service and help from DAVID! Helped me solve the problems I had with connecting to my Shopify store and he helped me sync the data from my Shopify store.

Store

Furli

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 18, 2023

Would totally recommend, SHERWIN gave great app support and it works great, will continue to use for a long long time

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 17, 2023

I've had the app installed for awhile, but didn't have it set up properly resulting in hundreds of orders not syncing with QB. I had help from one of their support staff, Ben, and he helped me identify and address the various issues clunking up my connection. Not only did he get hands-on in helping me fix the issues, he also provided info on how I can address or change any of the information on my own in the future. I hope I can upgrade this review to 5 stars once a few weeks have passed and the data is processed more smoothly.

Using app

About 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

Aug. 16, 2023

Very good synchronization between Shopify and QBO, and ROM's support is super awesome! He helped us with expert advices.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2023

I have just started with the app and have had excellent support from Ben during the set up as it is new to me.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

Rom fixed my vexing problem in just a couple of minutes. He was very easy to work with. I'm very pleased . . .and grateful!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

top customer service with Ben ! I tried several time to do what i wanted to synchronised, but i didn't get it. With the support service with ben, he found the solution and take care that it works. the app is very good

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

Paul was really helpful and knowledgeable, I need to go away and set a couple of things up as I know how to make things complicated :) but Paul was great and I'll be back in touch with him shortly to complete the configuration.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

I recently had the pleasure of working with SHERWIN to set up OneSaaS for QuickBooks. SHERWIN was extremely knowledgeable and helpful throughout the process. He took the time to understand my needs and to explain the different options available to me.

Store

i-Watch

Using app

2 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

This app is outstanding - it has saved me hours of time each month on accounting. And the customer service is top notch. I had a sync error today due to a change I made on the QB side and Sherwin was able to get things working again in just a few short minutes, all well being incredibly friendly. It's one of the few places that talking to customer support is actually enjoyable! I highly recommend this app.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

Sherwin was awesome and wonderful. Patient and knowledgeable. He solved all of my sync issues and now all is working more smoothly than before. Would request him again if needed!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

Fantastic customer support from Rom that solved all my problems with the app. It would have been impossible without him. Great app!

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 8, 2023

I had issue's with products and orders syncing with errors and David was all over it and help me pretty quickly. Now everything works great and I have learnt how to fix it next time. Thanks Heaps

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2023

We had such a good experience with getting help syncing our Shopify and Quickbooks system. Sherwin was quick to respond and provided help with all of our issues.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 8, 2023

Ben helped me quickly load an order in from shopify. He was quick! I appreciated his quick help and kindness.

Using app

Over 2 years

Total reviews

1

Average rating

5.0