QuickBooks Online Global

Aug. 7, 2023

We received excellent service from BEN today ! We had trouble setting up our Shopify-QBO connector and he took to the time to go over the error messages and help us understand where the issue was. Extremely helpful !!

Aug. 7, 2023

Easy to set up and when I ran into an error message Sherwin was available immediately to help, fixed the problem, was friendly and knowledgeable .....Sherwin rocks, thanks

Aug. 7, 2023

I recently had the pleasure of working with Sherwin to set up OneSaaS for QuickBooks. Sherwin was extremely knowledgeable and helpful throughout the process. He took the time to understand my needs and to explain the different options available to me. He also made sure that I was comfortable with the setup before he left.

Aug. 7, 2023

Had an issue we didnt know we had, I was contacted by sherwin immediately to rectify! 5 Star service, very helpful and communicated very well what our problems were. Very much so happy with his help. Excellent service!! 5**********************************************************************************************************************************************

Aug. 7, 2023

Had amazing support from Rom to make sure I was all set up and ready to go. Syncing is fantastic and seamless. Grateful and happy user!

Aug. 4, 2023

Paul got me all set up on the app and so far so good! I've been dreading getting our quickbooks and shopify sync as i thought it was be a pain but needless to say it's been painless!

Aug. 2, 2023

Clarisse was a great help, i was coming in completely blind on how to link shopify to Quickbooks. She took me through each process and helped me a long the way. She was polite and responded so fast. Great service would definitely recommend Clarisse!!!

Aug. 1, 2023

I am new to using this app and Ronnie on the chat support was quick to assist with answering my questions and helping me connect my online store to Quickbooks. Very quick and efficient service.

July 31, 2023

Just got off the chat line with Sherwin and like all others before, helped me quickly, expertly and professionally. This app saves the business a TON of time and only requires occasional checking. Highly recommend!

July 31, 2023

Thank you Clarissa for assisting with the orders that were missing on our account.The service was fast and professional.

July 28, 2023

I was having issues integrating my payments with my Shopify to my QBO and Sherwin worked with me to get the issue handled. He stick with me through thick and thin until he had the issue resolved. He kept me calm and reassured me - I never became frustrated because I believed he would see me through and he did! He cleared up months worth of issues that had been created on my end. Yay! Fantastic service from Sherwin! Ask for him by name! :-D

Feb. 14, 2024

I've needed help to make some adjustments and setup some changes to that everything would work out good. Sherwin, Rom and Karol at the customer service were helpful and precise with the help I received. I would definitely recommand this app with it's amazing customer service. Thank you again Sherwin!

July 28, 2023

Sherwin was very helpful in helping me update the settings in my Shopify app and help me understand how to use Quickbooks. He helped me with other aspects of the app as well.

July 27, 2023

Any time I need assistance QBO Connector help desk is on point and ready with the answers need ( If your lucky you will connect with Rafael) Thanks again QBO Connector team!

July 26, 2023

I've recently had the pleasure of using the QuickBooks Online Connector on our Shopify store, and to say the experience was exceptional would be an understatement. The QuickBooks Online Connector is an absolute game-changer. The integration process was fluid, easy to navigate, and designed with user-experience in mind. It has proved invaluable in simplifying our bookkeeping processes and providing real-time financial data, allowing us to focus more on growing our business. Yet, what truly set this experience apart was the stellar support we received from Rom. His professionalism, expertise, and dedication to customer service were truly beyond compare. He walked us through addressing some sync issues we had and made the whole process a breeze. Rom's support was the epitome of excellence, making our journey with QuickBooks Online Connector not just satisfactory, but truly delightful. To anyone seeking to streamline their eCommerce operations, I can't recommend QuickBooks Online Connector enough. And if you get a chance to work with Rom, rest assured you're in the best hands. Thank you, QuickBooks and Rom, for making eCommerce a breeze for us!

July 26, 2023

I received awesome support today from Sherwin using their Chat tool. He helped us find a solution to an inefficient process that had been plaguing our systems for a while, and with his help we are now much more efficient and accurate!

July 25, 2023

Once again their customer support has helped me. They are prompt, efficient and always polite/knowledgeable. Next level service from Rom. Thanks again for your help!

July 24, 2023

Great app for syncing stores. It works for Canadian customers selling in USD as well, just takes some time to setup correctly. Sherwin was amazing in helping me get everything up and running, so far so good!

July 22, 2023

I'm about to write a critical review of an app which I truly like and for which I have received exceptional service. It is not an understatement to say that I would not be able to operate without this free app from OneSaas syncing the data between Shopify and QuickBooks for me, and when I have asked for help they have always been able to assist me. Here's why I have deducted a star: As polite and helpful as they are, I don't want to talk to them anymore. I've started submitting tickets for items that could easily be resolved with a quick chat because at the end of an online chat, they ask something along the lines of, "Can you do me a favor?" That is followed by a very specific request for you to write a review AND to use their name (i.e. the name of the tech that assisted you) when you do so. I think they probably get some kind of bonus when their name is mentioned, based on the fact that every one of them asks the same way, but I am not going to review an app every time I get assistance from them. One review should suffice, unless your opinion changes, but I can't mention one tech and not every other who has provided me with the same level of service. Plus I'm usually trying to resolve whatever the problem is while I'm still assisting customers, and I don't need to prolong the interaction. OneSaas, you should know you have a great team and they have always been polite and professional, but please stop telling them to beg us for a review!

July 21, 2023

Even though it says this app isn't compatible with my shop, I've had it installed for awhile now. It's not the easiest thing to configure, and for awhile I had daily error notifications that I could not fix, making a bit of a mess in QBO for me. I finally reached out to customer service for help after my accountant couldn't determine the issue or fix. I gave them access to my shop and they configured everything for me and then when I had another error message, they fixed that as well. I'm super pleased with the help they've provided me, and the app service overall. If you're using QBO and Shopify, this is a great solution.