All reviews

Rating Breakdown

  • 5
    92% (2,746 ratings)
  • 4
    6% (180 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (40 ratings)

Reviews with Text

  • 100% (2,988)
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5 / 5 Share

June 13, 2023

I had some issues with syncing in QB and Ronnie helped me out and explained the issue clearly. I thought it would take hours but only took a few mins to fix everything. Thank you so much, Ronnie!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

April 24, 2023

I dealt with Sherwin for a better part of a day as we were syncing a large new client of mine from January-April. They even made an exception for us on how far back they would go. We were in the middle of a transition from QBD to QBO and it was essential that this integration worked for my client as they over 500+ products and inventory is reconciled between both systems. We did lots of testing and multiple syncs and they helped me work through all the errors easily, with screenshots and guides of what to do as we were testing and correcting. They were the upmost prepared for me and I feel like they were ready for what I thought was a large project! Myself and the client are very happy. Highly recommend this app for the amount of time it will save.

Using app

About 4 hours

Total reviews

4

Average rating

4.0

5 / 5 Share

April 24, 2023

I was having difficulty and getting lots of sync errors. Rom provided excellent customer service. He was patient and walk me through everything from start to finish and my issues are now resolved.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 21, 2023

Lori was incredibly helpful in getting my account set up. Would recommend! (Especially if it's Lori!)

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2023

I was about to connect it and got confused with all the stuff I could connect and sync. I noticed there was a chat bot, so I chatted in and chatted with Troy. He was super fast and extremely helpful! He asked what I wanted, and he ended up doing all the work for me on his end and got everything synced that I wanted synced. Thanks Troy!

Using app

40 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2023

Great app, needed a little help back syncing and was helped by Ben in a few minutes to get it done, great service!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2023

Ben was super helpful about issues we experienced, and acting really fast. Great support for this app!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2023

Spoke to Ben about some issues I was having and he sorted it out in no time! I needed to set up an integration for my Quickbooks and Shopify and he managed to get everything sorted

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2023

Rom has helped me setup my shopify payout feed to sync to my QBO account, every step of the way with screenshots and helpful friendly attitude. 100% Recommend this app and QBO as a product and service. #1 support is ROM - just hope you get Rom when you contact support!!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

April 18, 2023

Sherwin was awesome helping get our sync going! I was not sure of all the specifics and he helped me get it mapped out with no errors.

Using app

About 18 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 18, 2023

You have really helped to synchronize missing Invoices in QB and at speed. This has made my work efficient and stress free. Thanks ROM

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2023

Rom is amazing. Thank you so much for your help. He has been helping me with connecting my shopify to QBO and syncing my information.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2023

Technical issues can be frustration and time consuming, not with Rom and the One Sass team. Amazing customer service. Thank Rom :)

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2023

David was really helpful in getting my Shopify account set up and synced with Quickbooks Online, thanks David.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2023

I got help by the agent named Sherwin, he/she was really helpful and help me in every request I have. I recently started using the QuickBooks Connector for my Shopify store, and it has been a game-changer for my business. The setup process was easy and straightforward, and I was able to start syncing my financial data in no time. The connector has saved me a ton of time and effort by automatically syncing all my orders, payments, refunds, and taxes between Shopify and QuickBooks. This has eliminated the need for manual data entry and ensures that my financial records are always accurate and up-to-date. One of the standout features of the QuickBooks Connector is its ability to map my Shopify products to the corresponding QuickBooks items. This has made it easy to manage my inventory and ensure that my financial records are always in sync. I have also been impressed by the customer support provided by the QuickBooks Connector team. They have been prompt, friendly, and helpful in addressing any questions or concerns I have had. Overall, I highly recommend the QuickBooks Connector to any Shopify store owner looking to streamline their accounting processes and improve their financial management. It's a great tool that has saved me time, improved accuracy, and made my business more efficient.

Using app

About 23 hours

Total reviews

17

Average rating

4.8

5 / 5 Share

April 13, 2023

Sherwin a été très aidante pour mes questions et à même été chercher des liens sur internet pour m'aider! Merci!

Store

Umana

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2023

Sherwin was quick and was able to help me out with all my integration issues. very responsive to my questions

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 12, 2023

Great service from Rafeal! Addressed my issue and fixed one thing before I even noticed it was a problem. Thanks Rafeal!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 12, 2023

Sherwin quickly and efficiently provided the support required to correctly sync orders and payments from Shopify to QBO. Very fast response time - very helpful !

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 11, 2023

Sherwin's speed and expertise in resolving the problem demonstrate a high level of knowledge and professionalism. It's always a pleasure to work with representatives like Sherwin who are dedicated to providing excellent customer service and support. Overall, I would highly recommend Sherwin to anyone who is experiencing issues with their QuickBooks account. Sherwin's prompt and effective assistance undoubtedly helped to alleviate any frustration or stress that you may have been feeling, and his willingness to go the extra mile to solve your problem is certainly commendable. Great job, Sherwin!

Using app

1 day

Total reviews

2

Average rating

5.0