All reviews

Rating Breakdown

  • 5
    93% (2,662 ratings)
  • 4
    6% (165 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,865)
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5 / 5 Share

Dec. 16, 2022

Sherwin was a great help with our invoice syncing issue. Many thanks! I will definitely call on them again if I'm in need of help! He was very knowledgeable and resourseful!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2022

Makes my life so much easier, and when I need some help support is always happy to help and sync things for me - Karol was especially helpful!

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 15, 2022

Karol from customer service solved multiple sync issues within a short amount of time and with good communication. great product will continue to recommend it to all shopify sellers.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2022

Rom was very helpful helping me understand the ins and out of the integration. The application works as advertised and set up is a breeze.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2023

I had some problems connecting my shopify to my QBO and Paul from customer services was quick and very helpful !! The chat customer service is awesome, quick and effective!! An other day I still had some problems with the synchronization and Dean was super helpful and quick!! Thanks!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2022

This app is great, really easy to setup and get going, and even better once you get the hang of it and really learn what makes it tick. David from the support team has been amazing recently, has really helped me fine-tune my sync so that I dont have to worry.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2022

Customer service is exceptional: Rom helped me through initial set-up and was very helpful and pro-active in his service.

Store

North45

Using app

4 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 13, 2022

Had the pleasure to speak with Rom on two occasions. He was very patient and was able to concisely guide me through the process of setting up my account. Much appreciate!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2022

I was having trouble connecting and syncing quickbooks and shopify. The customer service from Lori was exceptional and she was very helpful throughout the process of getting everything synced and working correctly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2022

Today I got to experience the online chat and let me tell you- this was unexpected. Sherwin was amazing and super helpful in every way possible. Instantly found the issue and made sure each decision and change was explained properly and brought it down to regular people lingo. If there were more stars I would give more. Wish I did this earlier! Thanks so much for the help!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2022

So far my experience was really good! I am helped by Ben throughout the whole integration process. He is patient, he explains things clearly, showed very good knowledge/understanding of the two systems (QBO & Shopify), and also good understanding of the accounting side of things, which was impressive. Very satisfied with my experience so far!

Using app

9 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Dec. 9, 2022

The app works great for the most part. I've had numerous issues, but they do always get resolved. Most recently Troy helped me solve a big issue of invoices not syncing properly. He dug through old stuff to come up with a way of solving some issues that were persisting. Went out of his way to fix it.

Store

Fazl

Using app

About 1 month

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 13, 2022

Ronnie was super helpful!...................................................................................... ROM was also super helpful!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2022

Ronnie was super helpful and this app has been great so far! I look forward to continue using this app.

Using app

16 days

Total reviews

2

Average rating

5.0

3 / 5 Share

Oct. 3, 2023

5 Stars for support. 3 Stars for the app. Support, ROM, was helpful answering my questions. Provided quick and precise answers. The QuickBooks and the app itself still need improvement when dealing with bundle item SKUs. update: another review for support 5 stars. Sherwin was quick and solved my problem.

Using app

Over 2 years

Total reviews

7

Average rating

4.7

5 / 5 Share

Dec. 6, 2022

I needed to add some historical data from shopify and I needed to do it quickly - SHERWIN on the live chat sorted everything for me and saved the day. I had tried to do this with another company and after days there was no progress at all just 1 live chat with Sherwin at 7pm and my problem was solved. He was polite and friendly and I highly recommend the app as well as the outstanding customer support.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 6, 2022

Highly recommended. Customer service is great. I have Sherwin who assisted me greatly in my integration.

Using app

7 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Dec. 6, 2022

Makes my life so much easier, no need to rekey SKUs manually. I had issue with some specific SKUs, Ben was on the case immediately and fixed in no time.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 6, 2022

David was really helpful in providing support and resolving my issue. In fact all support I have received has been super speedy and efficient. The help function has always resolved any problems I've had really quickly.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 5, 2022

I use this app to sync my Shopify transactions with Quickbooks Online. Whenever there is an issue with the syncing, I Chat, and issue is fixed immediately. Troy was a great help!

Using app

Over 1 year

Total reviews

2

Average rating

5.0