All reviews

Rating Breakdown

  • 5
    92% (2,746 ratings)
  • 4
    6% (180 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (40 ratings)

Reviews with Text

  • 100% (2,988)
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5 / 5 Share

March 24, 2023

Sherwin provided exceptional assistance in helping us integrate the app into our store. Despite the app's unavailability in our region initially, he promptly resolved the issue. The app is fantastic, and his support was outstanding!

Using app

About 12 hours

Total reviews

9

Average rating

5.0

4 / 5 Share

March 24, 2023

This app has been a good solution for tying our b2b and b2c elements together. The support team especially LORI is excellent quickly and efficiently solving any problem. specific aspects that need improvement, such as how it deals with returns/exchanges, have yet to be addressed. once this has been solved I will definitely amend it to 5 stars.

Using app

5 months

Total reviews

3

Average rating

4.7

5 / 5 Share

March 24, 2023

Rom was extremely helpful and professional in setting up the app and making the connection. It was so quick and problem free. Thank you very much.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 23, 2023

Rom was extremely helpful in setting up the app and making the connection. It was so quick and problem free. Thank you very much.

Store

Abiza

Using app

38 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

March 23, 2023

I contacted support about a "6000" problem and Sherwin was able to quickly fix this and get our orders transferred.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2023

Thank you to Sherwin - absolute excellent support - I cannot praise the QBO Online Global Connector enough and the service is awesome. Sherwin has helped us with a very big installation and the result is amazing. Cannot recommend enough

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2023

Ronnie is great, very helpful! Helped fixing my sync'ing issues and was able to address my other issues as well.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2023

Dean was super helpful on assisting with errors we were getting on syncing shopify and qbo

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2023

Great app and also brilliant service. I contacted Sherwin about a problem I was having. Helpful and courteous. Really happy and glad its all sorted. Thanks :-)

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2024

This is the exact app we needed to sync our Shopify data with QBO. There is a good amount of control so you can set exactly what and when it get's synced over. We are able to just sync unpaid orders in Shopify so we are able to invoice in QBO. When I had an issue with the connector showing an error I used the live chat support and Clarisse was able to quickly fix my issue. Would recommend. Update: Needed help again and David was able to fix our issue in less than an hour of writing an email. Update: Sherwin solved our issue in a quick simple chat

Using app

Over 2 years

Total reviews

12

Average rating

5.0

5 / 5 Share

March 15, 2023

David was an excellent help when setting up Shopify/QB integration, and I know he will be a good resource if I have questions in the future.

Store

DripFit

Using app

39 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2023

Excellent service and support by Sherwin. The app saves so much time and is vital to communicate between QuickBooks and Shopify.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2023

Sherwin was very helpful and sorted out an issue of sales receipts vs sales invoices seemlessly! Excellent integration and service thanks guys!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2023

great service! ROM is patient and helpful, fix the inventory issue quick. will recommend to my friends to use this app. Thank you very much!

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2023

Sherwin was an absolute super star, knowledgeable, quick at resolving my issues, and polite and professional throughout. I would 100% recommend this service to every QBO user.

Using app

6 months

Total reviews

9

Average rating

4.1

5 / 5 Share

March 13, 2023

Great service from Rom! He's always very helpful and quick to respond to my queries! Thanks for all the help

Using app

11 months

Total reviews

8

Average rating

5.0

5 / 5 Share

March 10, 2023

Ben was a great help with a synch problem! Happy to have a quick resolution. Overall the app works well for us.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

Jasmin reached out to me offering her help with our sync problem, I didn't even had to contact them. She fixed the issue in a minute. Great customer service!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2023

Troy in support was brilliant with his help. highly advise anyone to use this app as they are a company worth supporting. Very good product and backup service

Using app

Over 1 year

Total reviews

7

Average rating

4.7

5 / 5 Share

March 9, 2023

Serwin was very professional, competent and helpful! Amazing job and app highly recommended to any e-commerce.

Using app

14 days

Total reviews

1

Average rating

5.0