All reviews

Rating Breakdown

  • 5
    91% (2,792 ratings)
  • 4
    6% (187 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (12 ratings)
  • 1
    2% (50 ratings)

Reviews with Text

  • 100% (3,052)
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5 / 5 Share

May 17, 2023

SHERWIN was very helpful, quick, and polite. I was satisfied with her service. Thank you very much!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2023

Sherwin was amazing and super helpful. Made a fix to our account within minutes! Fingers crossed for you that you have the same experience as myself.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2023

Super helpful with their support Karol, take about 10 mins to resolve the sync issue regarding to the create new product from Shopify and sync it to quickbooks.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

4 / 5 Share

May 16, 2023

Thanks for Rom sorting sync issue, love this App there are only two things that can improve: 1. Often Sales do not sync to Quickbooks from Shopify because "someone was editing in Quickbooks" as reason 2. Sometimes if there was a change in SKU code after linking, you can not sync but I just contact customer support and they resolve. Will be good to have the option to re-link products myself this way I can do this on a monthly basis.

Using app

10 months

Total reviews

6

Average rating

4.7

5 / 5 Share

Nov. 23, 2023

I received an e-mail saying something was wrong with my connection. I logged in and noticed quite a few transactions hadn't synced, despite being paid. I jumped on chat and within just a few minutes Karol sorted the whole thing out!

Using app

7 months

Total reviews

3

Average rating

4.0

5 / 5 Share

Nov. 20, 2025

Jiji was great in helping me fix sync errors. Made a process that would have made my head spin very easy. Thank you!

Using app

Over 2 years

Total reviews

6

Average rating

4.3

5 / 5 Share

May 12, 2023

im new user on Quickbooks, Paul on the support was so much helpful and know what really each user needs i appreciate his help and his guide steps thank you so much Paul ......

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2023

Great app to work with to handle my hustle in managing my account as i need to focus on strategies rather than spending time on managing accounts. so QB had reduce that work load and gave my extra hours. I had some issue in integration, and this was not a problem as Rom was there, a super intelligent and supportive who handle my issue and guide my properly and also had helped my more which i asked for as its saves my hours in coming integration problem. Thank you Rom

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2023

Dean was absolutely fantastic providing a resolution to our issues. The app is OK and its free so actually its OK.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

1 / 5 Share

Jan. 7, 2026

There was a discrepancy between sales showing in Shopify and Quick Books of $13,000. I spent 4 hours talking to employee names Francis and even though he did his best to find a discrepancy, he couldn't. I requested the escalation, and am currently waiting to hear back. I expected more from this app. Discrepancies of this size are not acceptable.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 11, 2023

It works very well in Australia; it is cheaper for Shopify users than the beloved Xero. Support is excellent, I had so many issues, and Ronnie could sort things out in a blink of an eye. Recommend

Using app

9 days

Total reviews

6

Average rating

4.7

5 / 5 Share

May 9, 2023

Ben at QuickBooks is so nice and helpful. The team is very fast and friendly! Great company to work with.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2023

I had an integration concern and was bounced around from other parties. SHERWIN and RAF stuck with me until my question was answered. Very helpful.

Using app

8 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 3, 2023

Fantastic customer support. Ronnie was great at helping set up and import all previous orders from shopify to quickbooks

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 2, 2023

Ben was amazingly helpful. Best customer service by far of any app I have used on Shopify. Easiest 5 star review of my life. Thanks again Ben!

Using app

19 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2023

Lori was of great help with getting us back on track with helping us sync everything together. Great customer service!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2023

Rom is the best! I was helped every step of the way and Rom made my connection with shopify and qb seamless. Highly recommend using this app, you won't need zapier. Made my life so much easier! Hope you get Rom on the other side of the chat.

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2023

David helped me and fixed my issue fast and with such pleasant service. I didn't think it was a simple thing but he got it done. Thanks David!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2023

The support is always reliable and prompt. Sherwin helped me with my issue today and withing minutes I was back to work.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2023

I had an issue synching some transactions from my Shopify store to Quickbooks Online. Sherwin asked my chat and resolved my issue in seconds. It has to be one of the quickest and easiest customer service calls on record. Thanks Sherwin for being a superstar.

Using app

Over 1 year

Total reviews

5

Average rating

5.0