All reviews

Rating Breakdown

  • 5
    93% (2,663 ratings)
  • 4
    6% (165 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,866)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 20, 2022

My previous feed broke and I installed this. It is quite comprehensive and needs to be set up carefully. I got an immediate response from the chat and Karol helped me through what I needed. She stayed patiently with me until all the issues were resolved, adjusting and resyncing until we were happy. Incredibly impressed with the service -would definitely recommend. thanks Karol -you made my day 100% easier!

Using app

3 months

Total reviews

5

Average rating

4.2

4 / 5 Share

Nov. 18, 2022

Dean was very helpful with sorting out the connectivity and account issues with Onesass. Thankyou Dean!

Store

Macadi

Using app

About 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 17, 2022

I worked with Ben. He was a ton of help syncing my historical data and helping me understand the various workflows and how transactions would post to my books. I was very happy with the service and really appreciated that I was able to work with someone one-on-one to ensure that my sync got set up correctly. I had to log off early during our first session and I was able to login in a day later and request Ben to continue my sync.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

thanks a lot for ROM, he was so helpful and supportive regarding the sync issue I have faced, he answer all of my questions and sort out the issue

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2023

We had an issue (caused by us) that was fixed very swiftly. Rom was really helpful, and explained how to stop it occurring again and we wouldn't have any hesitation in recommending this app. On a second issue, we were helped by Vincent who also provide prompt and excellent service.

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

Clarisse was very helpful and guided me through each and every step of connecting the QuickBooks connector. She answered my questions patiently and did a great job. Thanks a lot.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

We had a few issues with syncing and tax set up errors, Ronnie fixed them all quickly and simply and the one he couldn't immediately fix he followed up via email and now we are back on track. This is so much better than previous app we used to connect. The support team are great and so polite and friendly. Would recommend.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

DEAN was brilliant. Fast and efficient. Fixed a huge problem and just made my life so much easier with connecting Shopify to QB online.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

Used this app to sync sales from Shopify to QuickBooks and was really easy to set up. Technical support from Rom was also excellent and they dealt with my problems instantly and made sure everything was working correctly before ending the chat

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

Great customer support. Thank you Paul! They helped sync my orders from shopify over to quickbooks.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

I have been using the QBO App. for the past two years, and with the bookkeeping team and lots of customer support, I have gained the knowledge to do my business myself and without extra employees now that I've downsized my business. Today Ben gave me the extra assistance I needed to fix an issue within the QBO Connector. Ben was patient and most helpful as he explained and worked me through the issue that had to be fixed on both of our ends. Great customer support! I definitely recommend QBO. Susan, Detroit, Michigan

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

easy to use fast response, Lori in customer service was so helpful, stayed with me until we figured it out and confirmed issue was resolved! Great service Thank you!

Store

Resync

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 14, 2022

It does a fantastic job of helping me keep my invoicing, payments, and inventory in sync with my storefront and my accounting. Sherwin helped me to today with an issue that was solved professionally and quickly!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2022

Fantastic so far! Sherwin was great at helping me get set up and this will save us hours of admin work.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 14, 2022

Works very well for basic workflows, never had issues with support, clear interface, good reporting of issues encountered during the sync. Today I had a longer chat with Ron, he helped me to identify how we could implement changes needed to handle our workflow correctly. It would be great if advanced users could do some data mapping via some templates or rules, this could make it even more flexible and powerful.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

Works great so far and Troy was a great help in getting things synced! Easy to setup overall and with a little testing it works great.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

This is a very nice app - it saves me a lot of time, and that's exactly what I was looking for. And the nicest thing about this app is the help you get from the customer support team. Ben, was the person that I was chatting with from QuickBooks Connector, he went through the whole process with me, step-by-step. That was the best customer support that I've received in a long time. Thank you very much Ben

Using app

About 20 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

Thanks so much for the help ROM! You fix our problem! Thanks so much for the help ROM! You fix our problem !

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

Thanks so much for the help David, you saved me hours in fixing an issue that I just couldn't see. Thank you

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

Clarisse was very helpful and resolved all my queries very easily and quickly. Great service. highly recommended..

Using app

7 months

Total reviews

1

Average rating

5.0