QuickBooks Online for Shopify

QuickBooks Online

Sync your retail and B2B sales activity to QuickBooks
Rating
4.8
Feedback
3,120
Reviews
Chart
#230
Shopify

All reviews

1 / 5 Share
April 15, 2026

This app used to be great but does not evolve with technology. I have been using this app for 4 years now with constant promises from the developers for app fixes and improvements, to absolutely no avail. Really disappointed in it, especially because I have to find another connector app that will support our business now due to this app's limitations.

Store Using app Total reviews Average rating
Leon River Premium Beef Over 4 years 2 5.0
5 / 5 Share
May 30, 2023

Sherwin was a pleasure to work with. He was prompt and helped me get everything in order. I wish I made the switch sooner as the process was fast and easy.

Store Using app Total reviews Average rating
My Flavours 23 minutes 1 5.0
5 / 5 Share
Oct. 21, 2024

Very fast response time, very clear explanation on errors and the steps taken to fix them. Great customer service from reps DAVID and LORI!

Store Using app Total reviews Average rating
5 / 5 Share
May 30, 2023

Great support from Rom, much appreciated! He helped me link my shopify account to quickbooks fast & easy.

Store Using app Total reviews Average rating
Dapper Industries SA About 12 hours 5 5.0
5 / 5 Share
May 30, 2023

The "Shopify Connector by Intuit" app is truly fantastic! Not only does it seamlessly integrate my Shopify store with Quickbooks, but the customer support provided by Karol is outstanding. Whenever I had a question or encountered an issue, Karol was there to assist me promptly and effectively.

Store Using app Total reviews Average rating
Yi commerce solutions About 1 hour 1 5.0
5 / 5 Share
May 29, 2023

Big shoutout to Ronnie for his profound knowledge that enabled him to navigate the intricacies of the integration process effortlessly. He ensured all the data and transactions between Shopify and Quickbooks were synchronized accurately. Thank you again. Love Quickbooks for saving me valuable time and effort.

Store Using app Total reviews Average rating
Vitalize 6 days 9 5.0
5 / 5 Share
May 24, 2023

I was able to connect Shopify with QuickBooks Online without any issues. Once connected I had quite a few errors with syncing sales, tracking inventory and payouts. I used the chat box on OneSass to contact support. Ben was our agent and knew exactly what to do. He walked me through step by step and we were able to fix all the errors very quickly. I am not tech savvy but his instructions were clear and easy to understand. I always dread having to contact support but I was thrilled with Ben's help.

Store Using app Total reviews Average rating
Talii 8 days 2 5.0
5 / 5 Share
May 22, 2023

Fantastic customer support! I received very timely and helpful assistance from David as I integrated my store with QB Online!

Store Using app Total reviews Average rating
L'il Dutch Oven Bakery About 22 hours 1 5.0
5 / 5 Share
May 19, 2023

Wow !!!! this is CUSTOMER service. I have so many questions to understand well the QBO connector and Ben at customer service answered at every questions. He knew exactly my problem was and was a really good help for me and our customer to reach the accounting goal we want with the connection beetween QBO and Shopify. I really recommand their customer service. Thank a lot Ben you really help us. LEONARD WEB AGENCY

Store Using app Total reviews Average rating
Ice Epoxy Over 1 year 5 5.0
5 / 5 Share
May 19, 2023

David did an awesome job helping me out with a syncing issue. It's great knowing that every time such an issue comes up I can have it resolved quickly and easily with the help of the QuickBooks customer service folk. Much appreciated!

Store Using app Total reviews Average rating
Dancing Bee Equipment Manitoba About 1 year 2 5.0
4 / 5 Share
May 18, 2023

Sherwin did a great job helping me with my questions and options! Appreciate all the help and assistance!

Store Using app Total reviews Average rating
TheBubble, LLC. Almost 2 years 1 4.0
4 / 5 Share
May 18, 2023

Firstly, Paul is a saviour. He really, really went out of his way to help me. He worked with me on livechat for the guts of 2 full days until my issues were fixed.. I would complain about the app but why things go wrong with software is way over my head so i wont comment. It works until it doesn't. And when it doesn't, if you have the likes of Paul helping you every step of the way then you're on to a winner. Thanks again.

Store Using app Total reviews Average rating
Fleming Distribution About 1 month 1 4.0
5 / 5 Share
June 20, 2023

Karol was excellent tonight! Fixed a account - import issue very quickly. This is a great reliable app. They continue to offer outstanding support. Quick and easy to fix the little things. Thanks Ben. Great Job!

Store Using app Total reviews Average rating
5 / 5 Share
May 17, 2023

Ben was extremely patient with my setup. Super helpful and answered all the questions I had. It's incredibly important to have someone responsive and knowledgeable on the other end of a chat! I appreciate the service, it was a great first experience.

Store Using app Total reviews Average rating
Barkus About 1 hour 2 5.0
5 / 5 Share
May 17, 2023

SHERWIN was very helpful, quick, and polite. I was satisfied with her service. Thank you very much!

Store Using app Total reviews Average rating
ONENESS IN LOVE INC. Over 1 year 3 5.0
5 / 5 Share
May 17, 2023

Sherwin was amazing and super helpful. Made a fix to our account within minutes! Fingers crossed for you that you have the same experience as myself.

Store Using app Total reviews Average rating
Riverside Vape Supply About 1 month 1 5.0
5 / 5 Share
May 17, 2023

Super helpful with their support Karol, take about 10 mins to resolve the sync issue regarding to the create new product from Shopify and sync it to quickbooks.

Store Using app Total reviews Average rating
The Block About 2 hours 4 5.0
4 / 5 Share
May 16, 2023

Thanks for Rom sorting sync issue, love this App there are only two things that can improve: 1. Often Sales do not sync to Quickbooks from Shopify because "someone was editing in Quickbooks" as reason 2. Sometimes if there was a change in SKU code after linking, you can not sync but I just contact customer support and they resolve. Will be good to have the option to re-link products myself this way I can do this on a monthly basis.

Store Using app Total reviews Average rating
MotoGirl Ltd 10 months 6 4.7
5 / 5 Share
Nov. 23, 2023

I received an e-mail saying something was wrong with my connection. I logged in and noticed quite a few transactions hadn't synced, despite being paid. I jumped on chat and within just a few minutes Karol sorted the whole thing out!

Store Using app Total reviews Average rating
Ladybug Designs 7 months 3 4.0
5 / 5 Share
Nov. 20, 2025

Jiji was great in helping me fix sync errors. Made a process that would have made my head spin very easy. Thank you!

Store Using app Total reviews Average rating
Midlands Fancy Dress Redditch Over 2 years 6 4.3
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