All reviews

Rating Breakdown

  • 5
    91% (2,792 ratings)
  • 4
    6% (187 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (12 ratings)
  • 1
    2% (50 ratings)

Reviews with Text

  • 100% (3,052)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 13, 2023

Sherwin was an absolute super star, knowledgeable, quick at resolving my issues, and polite and professional throughout. I would 100% recommend this service to every QBO user.

Using app

6 months

Total reviews

9

Average rating

4.1

5 / 5 Share

March 13, 2023

Great service from Rom! He's always very helpful and quick to respond to my queries! Thanks for all the help

Using app

11 months

Total reviews

8

Average rating

5.0

5 / 5 Share

March 10, 2023

Ben was a great help with a synch problem! Happy to have a quick resolution. Overall the app works well for us.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

Jasmin reached out to me offering her help with our sync problem, I didn't even had to contact them. She fixed the issue in a minute. Great customer service!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2023

Troy in support was brilliant with his help. highly advise anyone to use this app as they are a company worth supporting. Very good product and backup service

Using app

Over 1 year

Total reviews

7

Average rating

4.7

5 / 5 Share

March 9, 2023

Serwin was very professional, competent and helpful! Amazing job and app highly recommended to any e-commerce.

Using app

14 days

Total reviews

1

Average rating

5.0

4 / 5 Share

March 9, 2023

So far it has been a bit difficult. Got help today from ROM and I hope it will be working as it should and Quickbooks does no longer double up my payments

Using app

7 months

Total reviews

4

Average rating

4.5

5 / 5 Share

March 7, 2023

Had an incredible time with ROM assisting me! Super helpful and efficient! Connected and synced all our products, incredible guy!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2023

Très bon et rapide service client par Ben. Connexion et prise en charge du problème dans la minute suivant le début du chat. Excellent service.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2023

David is a great help in spotting the mistake I made with the connections. Guidance was very detail-oriented and visual, with screenshots. It was very time efficient, and my sync problem between Shopify and QBO for my invoices was settled promptly.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2023

I just wanted to say thank you to Sherwin. Have helped me with my integration on ebay and sopify. taxes and vat issues. Very good customer suppor in the live chat. Much better than emial support. Not the easiest app to use but overall like quickbooks. Thank you agaian.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2024

I have been very happy with the assistance provided by Karol in trying to resolve an issue I have with syncing data between Shopify and Quickbooks Online.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2023

Rom was great and very helpful. My question was quickly answered and the issues I was having were solved.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2023

Great Customer Service Sherwin was great at resolving my issue he quickly solved made corrections and solved my problem.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2023

The support service is fast, thanks Ben for your quick help in solving the problems. I recommend the App, it is easy to use, and if there is a problem, the support chat is quick to answer and resolve requests.

Using app

11 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

Every time I have a question or need help the chat support has resolved my issues seamlessly and immediately! They have the best customer support. Today my support person Ben fixed my issue within a couple of minutes. I wish that every online service was as prompt, friendly and reliable.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

Fairly straight forward set up. I had a few small syncing errors and using the Live Chat feature I was connected with Ben in less than a minute and he solved all my issues immediately. Very happy with the app and customer service.

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

Rom assisted really well and resolved the problem really fast. There was a syncing issue which got resolved within 5 minutes of me facing the problem.

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

Troy was extremely helpful and patience with all my questions. Troy helped me sync Shopify to QB in a matter of minutes instead of stressing over it. I really appreciate all the help Troy!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 23, 2023

If you guys are looking for a company that will help you along the process with customer service that is top notch, you've found them here! Sherwin, one of there support agents, helped me tremendously for over an hour fix a number of problems I was struggling with for weeks. I would recommend these guys to anyone.

Using app

Over 1 year

Total reviews

12

Average rating

5.0