QuickBooks Online

Jan. 5, 2023

Great service from Karol today. I had an issue with the connector but she handled it well and in professional manner.

Jan. 5, 2023

I had a sync error with a product which was blocking the processing and payment for and order. Ten minutes in a chat with ROM and the issue was corrected. Very satisfied!

Jan. 4, 2023

Troy helped me work out a bunch of different problems, was super polite and easy to work with great help!

Jan. 4, 2023

Great service from Rom today through the support chat function, my issue was solved very quickly, thanks!!

Jan. 3, 2023

I struggled a bit with my initial connection. Paul from the service desk was excellent. He walked me through the steps I was missing and was very patient while I read up on the missing information through the links he provided. Top shelf service.

Aug. 5, 2025

Sherwin on the Quickbooks Connector customer support team was really helpful! I had issues setting up and connecting Shopify to Quickbooks Connector, and he helped resolve everything quickly. Thanks Sherwin!

Dec. 30, 2022

I would recommend this app. I received quick and professional service from Sherwin to help with the sync.

Dec. 3, 2025

In the process of setting up Quickbooks Online for my business. Still learning, I needed some help to get my orders from Shopify to sync. I got great, quick and helpful service from Sherwin! EDIT: Got some great help from Rods today! Allowed for blocked transactions (no name customers) to sync from Shopify to QuickBooks.

March 7, 2023

I would recommend it---the customer service is great- I have been helped by many via the chat. Today I worked with Dean for a very long time and he was patient and fixed every issue as far as I can tell! Thanks Sara Just worked again with David and he fixed my problem very quickly! Still reccommended!

Sept. 18, 2024

Rom and Sherwin were both very helpful in fixing my sync issue with QB online! I was getting some errors and things were resolved quickly.

Dec. 29, 2022

I was supported by Ronnie to help the integration for Shopify and Quickbooks - it was seamless! he knew exactly what I wanted, and how to explain it - it took no time at all to integration the systems! Excellent support Ronnie - much appreciated!

Dec. 28, 2022

Paul was very patient when he was trying to help with the syncing issue. Very helpful, responsive and patient.

Dec. 28, 2022

Rom was very patient and helped me with all my issues! 10/10 support experience, and I'd be happy to work with them again!

Dec. 23, 2022

Dean was incredibly helpful in resolving a large number of sync issues related to shipping. He solved the problem in less than 15 minutes.

Dec. 22, 2022

Sherwin was super helpful and resolved my issue very quickly. I was also first in queue, which was great

Dec. 22, 2022

Thank you, Sherwin for the help! You were so nice to work with and I couldn't believe how quickly you resolved the issue.

Dec. 21, 2022

Rom has helped me a few times now and has been extremely resourceful. As a new user, I was confused early on by order of processes but with the help of Rom I have all issues sorted out.

Dec. 21, 2022

I have several interactions with the support team. They were very help, knowledgeable, responsive and quick about fixing the issues.

July 16, 2023

J’ai reçu un excellent service de la part de TROY de OneSaaS pour QuickBooks. Il m’a aider à résoudre des erreurs de synchronisation. Vraiment super

Dec. 19, 2022

Needed an issue sorting regarding integrating my quickbooks and shopify account and Ben sorted it out straight away.