All reviews

Rating Breakdown

  • 5
    93% (2,663 ratings)
  • 4
    6% (165 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 100% (2,867)
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4 / 5 Share

Sept. 29, 2022

Vincent was very helpful in assisting us to solve our syncing issues between Shopify and Quickbooks. He is very knowledgeable, patient and thorough in his work.

Using app

11 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 29, 2022

I'm really glad QBO has made this a priority. Previously, I used a third-party app that has caused all sorts of accounting issues. When they started asking for money for a basic linking service, I was able to get this installed and Rom helped me through tax alignment issues.

Using app

About 1 month

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 29, 2022

Ben was super helpful and sorted out our issue with great knowledge and a speedy response. This is our first time linking Quickbooks to Shopify and the process was very straightforward.

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2022

Ben was very knowledgable and helped correct my issue quickly with excellent customer service. Thanks again Ben!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2023

I was having challenges with the setup. Rafael kindly explained to me how this app was different from what I had used before. He also looked at my configuration to confirm everything looked good and that I shouldn't have any problems going forward. Thank you, Rafael!! Ben was able to help me on a more recent issue. Thank you, Ben!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2023

Thank You David for your help and quick response, the error has been fixed. you are the best, keep it up

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2022

Sherwin was a great help! All the support has been fantastic! Anytime i have a question they are ready to help.

Using app

29 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 26, 2022

LORI was an incredible resource during a super difficult time trying to sync my sales tax between Shopify and Quickbooks. She worked with me for almost two hours to find a solve! So grateful.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2022

Support has been really helpful. Rep helping us with initial testing was great. And just finished working with Dean to troubleshoot a few items during our initial import. Thank you!

Store

Halo 42

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2022

Such a useful app! Makes transferring data from shopify sales to quickbooks a piece of cake. Still new to quickbooks, but this app has made at least the shopify integration simple. Also great customer service team, super quick and helpful. David was able to get me started and solved some problems I was having,

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

I can't thank Karol enough with OneSaas. I was having a coding issue for Shopify invoices and she solved the problem quickly. Her service was exceptional and saved me so much time

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

I'm still getting things set up with Quickbooks so I don't have a lot of feedback on that, however, the connector app is working great. I'm reviewing today to give kudos to Customer Support. I set up a chat this morning and spoke with Ben who was quick and efficient at helping me with an issue.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 21, 2022

I have used other apps in the past to sync QBO and Shopify and so far I am very pleased with this app. I am extremely happy with the level of support that this app provides. David did an outstanding job helping me out today!

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2022

We are changing a few things with our products in the system and it was causing errors because the product was connected to the incorrect, inactive parts. I chatted with Ben and he did a refresh on all of my parts so they would now sync to the correct part #. He made it very seamless and easy. Thank you Ben!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

Sherwin's really helped me with some sync issues - thank you! the app is really great and simple - it also auto syncs to QB over a certain period

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2022

I had an issue with QuickBooks Online showing duplicate deposits in my reports, and I was confused as to why, so I contacted OneSaas' Customer Support through their online chat support platform. I got to speak to Ronnie, who was very quick in resolving things and explaining things to me! I don't think I have ever had to have such short contact with Customer Support before to get things resolved, so this was a great surprise! Thank you again Ronnie, and thank you for being so nice and professional!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2022

Karol was extremely helpful identifying and fixing our synch issues. Sales and inventory are now tracking properly. Vincent helped fix an even larger synch issue with older data and was able to identify a way to improve future synchs for greater accuracy. Great insight!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2022

David with OneSaas was tremendsouly helpful! Than you for your patience and your knowledge. I know this will help to keep my books cleaner!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2022

We had an error in Shopify to QuickBooks integration Clarisse from their Support team helped us & the issue was fixed immediately.

Using app

9 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Sept. 14, 2022

Je démarre sur QUICKBOOKS, ça semble vraiment top. L'installation et les intégrations peuvent sembler complexes et elles le sont il ne faut pas se mentir, mais l'encadrement, les aides multiples proposées par les équipes QBO, en ligne, via CHAT, Webinar, vidéos YouTube, et bien sûr au téléphone sont excellentes. Je recommande particulièrement les appels directs (top échange ce matin avec Angélique de QBO), et le CHAT super top avec SHERWIN qui m'a bien aidé a corriger mes erreurs de synchro avec Shopify :) Merci beaucoup @SHERWIN !