QuickBooks Online

Firstly, Paul is a saviour. He really, really went out of his way to help me. He worked with me on livechat for the guts of 2 full days until my issues were fixed.. I would complain about the app but why things go wrong with software is way over my head so i wont comment. It works until it doesn't. And when it doesn't, if you have the likes of Paul helping you every step of the way then you're on to a winner. Thanks again.

Karol was excellent tonight! Fixed a account - import issue very quickly. This is a great reliable app. They continue to offer outstanding support. Quick and easy to fix the little things. Thanks Ben. Great Job!

Ben was extremely patient with my setup. Super helpful and answered all the questions I had. It's incredibly important to have someone responsive and knowledgeable on the other end of a chat! I appreciate the service, it was a great first experience.

SHERWIN was very helpful, quick, and polite. I was satisfied with her service. Thank you very much!

Sherwin was amazing and super helpful. Made a fix to our account within minutes! Fingers crossed for you that you have the same experience as myself.

Super helpful with their support Karol, take about 10 mins to resolve the sync issue regarding to the create new product from Shopify and sync it to quickbooks.

Thanks for Rom sorting sync issue, love this App there are only two things that can improve: 1. Often Sales do not sync to Quickbooks from Shopify because "someone was editing in Quickbooks" as reason 2. Sometimes if there was a change in SKU code after linking, you can not sync but I just contact customer support and they resolve. Will be good to have the option to re-link products myself this way I can do this on a monthly basis.

I received an e-mail saying something was wrong with my connection. I logged in and noticed quite a few transactions hadn't synced, despite being paid. I jumped on chat and within just a few minutes Karol sorted the whole thing out!

Jiji was great in helping me fix sync errors. Made a process that would have made my head spin very easy. Thank you!

im new user on Quickbooks, Paul on the support was so much helpful and know what really each user needs i appreciate his help and his guide steps thank you so much Paul ......

Dean was absolutely fantastic providing a resolution to our issues. The app is OK and its free so actually its OK.

There was a discrepancy between sales showing in Shopify and Quick Books of $13,000. I spent 4 hours talking to employee names Francis and even though he did his best to find a discrepancy, he couldn't. I requested the escalation, and am currently waiting to hear back. I expected more from this app. Discrepancies of this size are not acceptable.

Honestly, I wasn't too sure how to use this app when I first got started as I'm new to bookkeeping and accounting methods in general. Rest assured the Intuit/One Saas customer support team is super helpful. I spoke with Dean and he navigated me through setting everything up and clearing away any errors I came into contact with.

Ben at QuickBooks is so nice and helpful. The team is very fast and friendly! Great company to work with.

I had an integration concern and was bounced around from other parties. SHERWIN and RAF stuck with me until my question was answered. Very helpful.

Fantastic customer support. Ronnie was great at helping set up and import all previous orders from shopify to quickbooks

Ben was amazingly helpful. Best customer service by far of any app I have used on Shopify. Easiest 5 star review of my life. Thanks again Ben!

Lori was of great help with getting us back on track with helping us sync everything together. Great customer service!

Rom is the best! I was helped every step of the way and Rom made my connection with shopify and qb seamless. Highly recommend using this app, you won't need zapier. Made my life so much easier! Hope you get Rom on the other side of the chat.

David helped me and fixed my issue fast and with such pleasant service. I didn't think it was a simple thing but he got it done. Thanks David!