QuickBooks Online Global

Sept. 13, 2022

I had a very complicated issue with my connection between QB and Shopify. I worked with Dean through One Saas and he was AMAZING! It took a long time to troubleshoot the issue(s) but he was very thorough and easy to understand while communicating through chat. I'm so pleased with his professionalism and patience in helping me.

Sept. 13, 2022

I had a snag with my Shopify fees and David quickly helped me resolve it by showing me how to correct it. Thanks!

Sept. 11, 2022

Ronnie really took the time to answer all of my questions and help me sync my orders to QB. Great Customer Service! Support Chat was very fast, efficient and patient. Thanks again, This app is really great very happy I'm starting to get the hang of it!!!

Sept. 9, 2022

So far so good. The App was easy to install, and Rafael was fantastic at walking me through all of the options and the details.

Sept. 9, 2022

We used this app and we had some difficulties at first, but we got help on their chat from Clarisse who was so helpful, responsive, and positive and she fixed the settings so that everything could come through correctly and even helped resync some of the old invoices that hadn't come through so now everything is working well for us! So grateful for the great support

Sept. 9, 2022

This is doing exactly what I wanted it to do and is saving me considerable time .Thanks for the help getting the final bits Sorted Benielle from Shopify support . If you want a bridge between Shopify and QuickBooks look no further .

Sept. 9, 2022

Finally an app that actually syncs to QBO properly! Had some questions about set up, so I used the chat and received excellent help from Rom.

Oct. 5, 2022

There's quite a lot to the app, but the support is first class. I've used their live chat twice, both times I've had quick replies and questions thoroughly answered by people who really know what they are talking about and understand the product. Today I spoke to Ben about a problem we were having with PayPal, he identified the issue and provided a solution, and set up a support ticket so I could share the solution with out book keeper. I can't see why you wouldn't use this app if you use QuickBooks, it makes life easier. *Update 5th October 2022 Just used the support chat again, David could not have been more helpful. He answered a question I had about multicurrency with clear instructions on how to change a setting in QuickBooks, then fixed a duplicate product we had managed to generate. Quick, clear and simple instructions. Really good.

Sept. 8, 2022

Sherwin was extremely helpful he walked me through the whole integration step by step and made sure everything was working correctly. Never received such an amazing customer support!

Sept. 8, 2022

Love the integration between Shopify and Quickbooks. Got stuck with the sync and Rom was amazing with the support. Sorted it out for me straight away!

Sept. 7, 2022

Ben helped to resolve my issue quickly and efficiently. Very friendly and professional. Very quick to get through to him on the chat function.

Sept. 6, 2022

David with Shopify Chat was a HUGE help when I got an error message saying I needed to map QB to Shopify. It was quick, easy and painless!

Oct. 3, 2022

Great app to view your sale. Support agent BEN and ROM did a great job for onboarding. Highly recommend.....

Nov. 10, 2025

Initial support was great, but once we encountered an area that required real technical support, they fell short. No one took ownership of the problem, and we went round and round in circles with no resolution. They lack a methodology for escalating issues. Therefore, if you have both D2C and B2B customers, their syncing tool cannot differentiate between them and place them in the correct accounts in QuickBooks.

Sept. 2, 2022

I am new to the App but the App works great so far and the technical support is fabulous. Ben helped me to solve the problem in two minutes. I would recommend this App.

Sept. 2, 2022

Easy to set up and use. Very detailed. Saving us a lot of time and manual entry. Strongly recommend!

Sept. 2, 2022

Rom was very patient and helped me resolve my questions. I've always had good experiences with customer service from this app!

Sept. 5, 2022

9/5 - Sherwin greatly assisted me when I accidentally deleted several of my Shopify entries that were sync'ed with Quickbooks online. Very professional and helpful! 8/31 - Ronnie provided excellent and fast customer service. Resolved my issue/questions within five minutes.

Aug. 31, 2022

Rom has exceeded my expectation on fixing the issues on our workflow. Very knowledgeable on all aspects.

Aug. 31, 2022

Brilliant advice yet again, this time from SHERWIN, cannot recommend enough - glad i installed this app