QuickBooks Online

Feb. 21, 2023

I had trouble syncing an entire year's worth of transactions from Shopify to Quickbooks and Ronnie was absolutely amazing! He was so patient in helping me get all my settings correct and even helping me transfer all the data. Thanks, Ronnie, you're an absolute gem!

Feb. 21, 2023

Had a sync issue with a handful of orders ("2500 - Invalid Reference Id : Line.SalesItemLineDetail.ItemRef"). Clarisse helped me out over chat, within minutes the issue was sorted. Very satisfied with the app.

Feb. 21, 2023

We have been using this app for 2 years and it has a learning curve that needs to be applied but with folks like David and Rapheal you can sit back and watch the problems resolve themselves. David helped me before my regular work hours so I am not sure their work hours but they are always there to help. The support is only chat but honestly it leaves my other resources free to do other tasks at the same time! This saves time and money! I always feel comfortable when David jumps on the chat. I know the problem is solved after a few quick answers and on with the next tasks! Keep up the good work David and Rapheal! I am sure there are others on the ready to help but this is my experience.

Feb. 21, 2023

Thank you David for your help with QBO & Shopify.. Really odd issue.. but sorted and sync issue cleared.. :)

Feb. 21, 2023

Thx a lot ROM for your help today with QB connect and Shopify !! Now my invoices are transfered, and the setup in cleaner :) Great job :)

Feb. 19, 2023

I contacted support at 10 PM my time I was surprised I got a person thought it would be an email. Ronnie helped me fix the errors quickly

March 8, 2023

Worked with Ben on getting this setup, seems pretty straight forward. Should be no more dreading the paperwork...... Worked with Ben again I'm happy thx!

Feb. 16, 2023

Merci à Clarisse et à Paul de m'avoir aidé rapidement. J'avais deux problèmes qui ont été réglé efficacement. Excellent service.

Feb. 16, 2023

Spoke with Sherwin and they fixed my issue quickly and kindly. Thank you! The chat help exceeded my expectations.

Feb. 16, 2023

Sherwin was able to fix my sync problem in under 10 minutes! Will save me a lot of time in the future!

Feb. 15, 2023

I can't express how thankful I am for the customer service here. Sherwin helped me wit everything I needed and some more. Sherwin is amazing. Nowadays were customer service lacks from many businesses, it is so important to get help and kindness at the same time. Very thankful for Sherwin. Customer Service is A1!

Feb. 14, 2023

Great app and support. Ben was able to help us with some syncing questions and cleared up some errors we had.

Feb. 13, 2023

Clarisse help me with my integration sync problems. She was very a good help ! Thank you so much! .

Feb. 10, 2023

Sherwin was awesome - quick and cooperative. I never felt stupid asking questions and he was able to provide working answers. Best 2 hour chat that produced results that will increase productivity. Now to tackle a years worth of entries. Thanks SOOOO MUCH

Feb. 10, 2023

Sherwin fixed my syncing issue in minutes. Very quick and responsive. Would recommend app and customer support

Feb. 10, 2023

Ronnie from the support team was very helpful in resolving my issue with syncing between shopify and QB

Feb. 9, 2023

Just wanna give Ben a shout out for helping today with some synching errors. He was able to help in a flash . there support via chat is awesome ... and maybe every faster than a phone. Thank Ben and Team. Always a pleasure. Best Val.

Feb. 9, 2023

Support excellent de Sherwin au moment de ma connexion. Il m'a bien guidé et vérifié que ma synchronisation avait bien fonctionné.

Feb. 9, 2023

I found David to be very helpful and knowledgable - lovely guy, he helped me resolve ioss tax sync issues.

Nov. 20, 2025

Jebran was very helpful on my support issue this morning - he showed me how to resolve the mapping issue and dealt with my other queries in a timely and professional manner.