All reviews

Rating Breakdown

  • 5
    88% (4,804 ratings)
  • 4
    9% (492 ratings)
  • 3
    2% (95 ratings)
  • 2
    0% (21 ratings)
  • 1
    1% (62 ratings)
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5 / 5 Share

Sept. 22, 2021

Just started using this app but the results had already kicked in! Still need time to test but so far so good (Y)

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review. Keep up the good work and let us know if you need any assistance with your Recart setup :) -Recart Team

5 / 5 Share

Sept. 2, 2021

this app makes it very easy for customers to sign up and doesn't send them back & forwards between emails & shop. Instant gratification so they purchase more with their 10% discount. Smooth & easy to use.

Using app

About 2 months

Total reviews

4

Average rating

4.5

Developer Reply

Thank you very much for the awesome feedback, it means a lot to us! :) Do not hesitate to reach out anytime if we can assist. Best, Recart Team

5 / 5 Share

Sept. 2, 2021

THIS APP IS AMAZING!!! Generated so mich already. 30 min. After installing i Got 2 orders thru there them!!! Now i’m getting so much profit from their app!!! U NEED THIS APP

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your feedback! :) We are super happy that you like our app, and we will keep doing our best to meet your expectations. Feel free to reach out to us if you need any help. Best, Recart Team

5 / 5 Share

Aug. 10, 2021

Very easy to customize a few flows and get it up quickly. Already see excellent conversions from just one welcome pop up! Looking forward to seeing what more it can do.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the awesome feedback! We really appreciate it. Have a wonderful day and let us know if we can assist with anything. :) Best, Recart team

5 / 5 Share

July 15, 2021

I'm loving this app. I'm still learning how to use it but so far so good. Hoping for great things with this app

Using app

12 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you very much for your positive feedback, it means a lot to us! :) Let us know if we can assist with anything. Best, Recart team

4 / 5 Share

June 22, 2021

I use this plug-in to help me promote transactions. The current effect is quite good. There are still many functions that have not yet been experienced. However, the homepage is restricted from sending messages to customers due to frequent message sending. I don’t know if others have this situation, but I still Recommend it and will subscribe

Store

Sololia

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your review and the recommendation, it means a lot to us. Let us know if you need any assistance :) Recart Team

5 / 5 Share

June 7, 2021

I am new to this app, still trying to figure out more functions, see how it can help me to expand my online business, all the functions seem working quite well so far, it took me few days to understand, hope to keep moving on,

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the great review. Keep up the good work and let us know if you need any assistance with your Recart setup :) -Recart Team

4 / 5 Share

June 5, 2021

So far so good. I need more time to give five stars but great app as of now. I will be sure to update and leave another review in more time.

Using app

5 months

Total reviews

6

Average rating

3.8

Developer Reply

Thank you so much for leaving a review. Our team is here for you to help you get out the most of your Recart journey. Let us know if you need any assistance :)

5 / 5 Share

April 28, 2021

awesome I love it it was very helpful I would recommend it to my friends it is easy to use so far I am glad to have it on my webpage. Wish there were more like this. Thanks recart for what you do

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the awesome feedback! We really appreciate review. Have a wonderful day :)

5 / 5 Share

April 21, 2021

Amazing software. Sms and Email marketing are funny compare to Recart. I recommend everyone at least to try, I know you will be delighted.

Store

Hypero

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you very much for your feedback! :) We are glad to see that you are satisfied with our services. Let us know if you need further assistance, we will be happy to help. Best, Recart team

2 / 5 Share

April 13, 2021

You can use them to get your products market price all wrong without any permissions. I tried this app, but it just added a discount code open to public without any pre-talk or try to get any permissions from us, which caused us much more headaches than we don't have them.

Using app

8 days

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for the feedback. We have reached out to you via email to get to the bottom of the issue and find a solution as soon as possible. Thank you so much for your cooperation.

5 / 5 Share

Jan. 27, 2021

really good app, helped me alot. I recommend this to all users as it will scale your business greatly

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

We are super happy about your review! It means a lot :) Let us know if you need any assistance with our app -Recart Team

5 / 5 Share

Jan. 23, 2021

Looks quite good! Easy to use, 28 days trial and looks out for your customers almost automatically!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review! Let us know if you have any questions :-) Recart team

5 / 5 Share

Jan. 23, 2021

so happy with this app. it has helped me bump up my revenues by auto engaging with the prospective buyers. kudos to the developer of this app! thank you.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! Keep up the good work and let us know if you need any assistance :-) Recart team

5 / 5 Share

Jan. 16, 2021

thanks . i recommend. price could be cheaper for starters but the service worth anyway.....thanks again to the company for sharing this app with us....

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the feedback! We appreciate every insight :) Keep up the good work and let us know if you have any questions! Recart Team

5 / 5 Share

Jan. 14, 2021

I used this app to get back to my store. Great customer service and thank you so much for supporting.

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you very much for your feedback! :) We are glad to see that you are satisfied with our services. Let us know if you need further assistance, we will be happy to help. Best, Recart team

5 / 5 Share

Jan. 13, 2021

Love this app. Helped with our sales heaps! Highly recommend adding this to your store. It saves so much time rather than you having to reply to every inbox. 5 stars.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you soo much for the awesome feedback! We are looking forward working with you :) If you have any questions please let us know and keep up the good work! Best, Recart team

1 / 5 Share

Jan. 4, 2021

We were getting some inaccurate 'Extra Sales' claimed by Recart so we started to write down the 'Extra Sales' and our actual sales on Shopify since 22-Dec-2020, we compared the data each day, unfortunately, almost 80% of the 'Extra Sales' are not really matching our actual sales. Let's take the most recent data on 03-Jan-2021 as an example, Recart said we've got 2 orders as the 'Extra Sales', however, we got only one order on that day. This is just one of the many inaccurate data we are having. Not sure if other users are having the same issue like ours? We sent messages to the customer support team. At the beginning, they said we should use the unique promo code for Recart - And yes we did, but the Extra Sales didn't match. We provided the screenshot showing all the proofs. And then the last reply we got is as below: "I have looked into the Sponsored Message and it had a different discount code, that I think you have not sent over previously. I have removed this code from the Sponsored message now, because I believe the code was still active, and that is why Recart kept attributing sales from it. Regarding the difference of the Extra Sales what you see on the discount code in Shopify and in Recart, the explanation is the purchases when the user does not redeem the code, but comes back to the store from a Recart message. A sale is attributed to Recart if a customer opens or clicks a Messenger notification sent by Recart and makes the purchase in the next 72 hours. Therefore, the code does not have to be used for Recart to count the Extra Sales, it is enough to get the message and purchase in the following 72 hours. Please let me know if it makes sense." I think they are telling us no matter if the sales are with the unique Recart code, or without the code, they can be counted as the 'Extra Sales' from Recart, so we've got to pay the higher monthly rate. That's ridiculous! On 03-Jan-2021, we got one order, and you claimed we got two orders and all these two orders were from Recart. How we can verify? Anyone has the same concern? We are happy to pay higher if Recart is really generating the extra sales for our store. But their replies are irresponsible and they don't even provide a solution on how we can verify where are the sales really from! Will keep spreading this out, reporting to Shopify and other social media platforms until we get a CORRECT ANSWER!

Using app

5 months

Total reviews

5

Average rating

4.0

Developer Reply

Thank you for your review. We apologize for the inconvenience, but we are committed to answer all your questions and fix this problem as soon as possible! Therefore we have reached out to you directly, and we would appreciate if you got back to us. Thanks a lot, Recart team

2 / 5 Share

Jan. 4, 2021

Cool app and great customer service but unfortunately there is no point in downloading and setting it up if you live in the EU.

Using app

About 1 month

Total reviews

1

Average rating

2.0

Developer Reply

Thanks a lot for your honest feedback, we appreciate it. We are doing our best with adapting to the new regulations, and we hope to see you again in the future! Let us know if we can help with anything. Best, Recart team

5 / 5 Share

Jan. 4, 2021

Great App! really great to nurture customer relations and catch abandoned carts. super easy to use as well and great support!

Using app

Over 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Thanks so much for your feedback. We are very happy to hear you are satisfied with our services. :) Let us know if we can help with anything. Best, Recart team