Recart: SMS & List Growth

Dec. 29, 2020

This is a great app to help auto manage customer conversations and generate revenue. I did have a few challenges using/setting up, however, customer support was excellent! I recommend Recart.

Dec. 17, 2020

We were really pleased with the guidance and support in getting set up I honestly can not fault them as a company with regards to attention to their customers, Anca was dedicated in looking after us and our business. Sadly shortly after installation facebook changed the way in which messages can be delivered which meant that we could not collect subscribers which was 80% of the point of installing the app, to offer a discount on a new messaging channel in return for future direct marketing opportunities. After FB's changes to all EU stores this was no longer possible. We flows which we set up to engage the customers who abandoned carts were also effected by this, without buttons they would no longer be able to return to cart to checkout from the message. We would also not be able to message anyone we had spoke to before on messenger.. along with many other limitation including no images in the messages also which was a shame. Its not the fault of RECART, I don't blame them as the changes facebook made due to GDPR were out of their control, however billing us for a product that did not work at all was more than a bit harsh. I think we should have been given an apology for all hours we invested into setting up the flows within the app, and refunded in full or had the option to be refunded in full. To be honest I think legally because the product was absolutely no longer as advertised they must refund us... but I would rather state my disappointment here and go our separate ways than chase a company for a wasted $300.

Dec. 12, 2020

POWERHOUSE OF A TOOL ! ! ! has helped me increase my revenue by 14% as promised. This is the way baby

Dec. 8, 2020

Brilliant. First time using this app easy to navigate looking forward to watching my business grow. thank you

Dec. 4, 2020

Very easy to setup. Just spend 1 hour at the beginning to setup all the opt-in tools, automated flows, templates and a few minutes to setup some 1-off flows. We're still in the trial period and everything's great so far! I couldn't think of any reason why our sales or abandoned card conversion would go down with Recart. It's been given us a new way to connect to our customers aside from email. The templates are really nice and helps a lot since we don't have copywriters in our team. Truly, an app that deserves 5 star. Astrata Health x Bragg Design Studio

Dec. 4, 2020

AWESOME APP! I turned this app on about 2 weeks prior to Black Friday. Within 2 weeks of use, I captured over $500 in gross sales with Recart. Highly, highly recommended.

Nov. 24, 2020

Recart is by far the best apps I've ever installed in my store. Once setup and configured, I saw an immediate increase in sales, adding 2 to 3000 per month. The welcome pop-ups are getting nearly a 10% engagement rate with a 93% open rate. If I've had any issue or question, Barbara from support has been phenomenal in helping get those taken care of. You will not regret installing this app!

Nov. 20, 2020

Works great so far. Great results right from the start which is amazing. Amazing Success Manager. Couldn't ask for more

Nov. 16, 2020

So, it quickly becomes apparent that the impressive stats that Recart claim on all their promotions about how they increase sales, are a little tenuous. They count anyone that signs up for a discount code then purchases as a conversion enabled by them - as if the customer wouldn't have purchased otherwise. But in reality all they are doing is pestering customers with tacky discount codes - customers that would have purchased in any case. Real value comes in attracting back abandoned checkouts, and unfortunately it appears that Recart are much less successful at achieving this than they would have you believe. Since installing Recart I have actually seen a reduction in sales, which I attribute to the popup 'conversation starter' which just feels dropship-spammy, and subsequent Messenger hassling. I don't think I'll be using Recart again. The biggest con is all those conversions in their marketing copy they claim to have 'unlocked' for users of Recart, which are really just sales that would have occurred in any case. Very cheeky.

Nov. 5, 2020

I love recart, easily one of the most used plugins on my store as well as one of the largest side income generators for my store.

Oct. 26, 2020

This app so far has helped me with a bit of conversion, yet, at the same time, got me lost some profits as well. First of all the unsubscribe button did not work, annoyed the hell out of my customers. I had to manually go unsubscribing every single person. Second of all, this is what disturbing: the abandoned cart keeps sending message to people who have already converted. I had some discount codes for the abandoned cart and customer came back and asked me to refund back as "i did not see this code when i purchased". Support is good, tried to fix the problem but at the end of the day, still not fixing anything. 1 star non-negotiable. Updated: I updated to 3 stars since the support is helping. Recently discovered that more than 1 person has subscribed but not in the subscriber list. This will make it hard once the customer decides to unsubscribe. Bottom line is, I'll surely give you 5 stars if my problem is fixed, and comitted to the plan as you've been helping me with more conversions.

Oct. 20, 2020

GLAMCONFIDENTIAL.COM We would highly recommend this APP. Although we have been using this APP for less than a week our sign-ups from the Welcome Pop up have exceeded what we achieved in more than 4 months from using the stock standard Pop Up. The Welcome flows and the other functions in the APP are easy to implement (once you get your head around them) and the Support is excellent. Barbara was our contact point and her support was exemplary. Although we have not had any results from the Abandoned Cart flow yet, we are confident that based on the results from the Welcome Flow we will not be disappointed with the results. In our opinion, this is one of the must have APP, and well worth the low $29 monthly cost for the sign ups alone.

Sept. 8, 2020

iam chaing my last review from 2 to 5 stars. this app is good and well made, good programers, the flow chat is superb. keep rocking an hope no bugs! :)

Aug. 18, 2020

It's really effective in retargeting audiences. The features included in the app are really useful. They've continued to develop it and the support is really good! Thumbs up!

Aug. 17, 2020

Recart just makes everything automatically flow in a great way! It's easy to use and can be used in such a great variety of ways!

July 22, 2020

I almost deleted this app because it didn't seem to be doing much for me. However, I decided to reach out to the team first and ask if they had any tips. We turned on some additional functionality and it has been extremely effective since then. I'm happy I didn't delete it - that would have been a big mistake. The team is very nice and helpful.

July 16, 2020

I'm a 1-year user. DO NOT RECOMMEND $$$$ Far too expensive, trust me! And if you want to cancel you need to contact their team which is very annoying. Got charged for 6 months and didn't get a sale, to be fair I wasn't advertising for traffic but they aren't fair to their pricing. Expect to pay a premium each month. Would only recommend to people who have a large budget, its not that great and a 'competitors have FREE options' that can do everything this tool does.

July 15, 2020

Rita from Recart is amazing. So quick to respond and very helpful. I'm loving recart so far and plan on using it for a long time.

June 23, 2020

You guys literally charged my credit card without my approval, so I would like my money back.

June 22, 2020

AWSOME APP! Customer support not the faster but they try and offered to extend my free trial which is awsome! Yet to use its features as Im starting out but seems like it gona be very profitable - all you need is for someone that abadoned their checkout top reactivate it and you most likely cover the monthly charge (: