Recart: SMS & List Growth for Shopify

Recart: SMS & List Growth

SMS marketing to help you spend less, sell more &...
Rating
4.7
Feedback
488
Reviews
Chart
#3,180
Shopify

All reviews

5 / 5 Share
Oct. 30, 2019

Great app. Very useful. I would highly recommend it to any store. Very easy team to work with also.

Store Using app Total reviews Average rating
sashka|co® 3 months 2 5.0
Developer Reply

Thank you for the kind words! Let us know if we can help further.

1 / 5 Share
Oct. 28, 2019

All the reviews on this app have been great so we gave it a shot. We found it to be virtually useless over 2 weeks. Wouldn't recommend.

Store Using app Total reviews Average rating
Simple Life Nutrition 14 days 3 1.0
Developer Reply

Thank you for your feedback! We're sorry to hear that you didn't get the results you were hoping for. Our team has tried to get in touch with you via multiple channels, however we didn't hear back from you. Feel free to get back to us via our in app support or via [email protected] and we'd be happy to reset the trial period for you as well as help with optimizing your account to achieve the best results. Best Wishes, The Recart team

5 / 5 Share
Oct. 21, 2019

I use this app and it has already recovered over $1k from abandoned carts in just 7 days. Simply amazing! Highly recommend.

Store Using app Total reviews Average rating
Original Graffix 15 days 4 5.0
Developer Reply

We're always happy to see such amazing results. In case you need any help, feel free to reach out to us anytime. :)

5 / 5 Share
May 28, 2020

Excellent app, has saved me thousands in abandoned carts. Its captured a lot of sales and brought so many people back

Store Using app Total reviews Average rating
Diamonds & Gloss Australia 9 months 14 5.0
Developer Reply

Thanks for the feedback! We're always glad to see our clients reach success with Recart :)

5 / 5 Share
July 28, 2019

This app is cost friendlier, easier and more powerful than any other messenger abandoned cart program. It has easy integrations too. I use it every day to increase sales. Probably the #1 tool for any shopify site. I've used them all and this is the leader by far.

Store Using app Total reviews Average rating
Norse Tradesman About 1 hour 9 5.0
4 / 5 Share
July 13, 2019

App works good so far. I had an issue and a rep helped me with clarity. Response time was quick and good manners represented

Store Using app Total reviews Average rating
IslandWear Fashion 1 day 3 4.0
5 / 5 Share
June 1, 2019

This App is the Best and a Must Have for your store. I use it to recover Carts, to send Discounts to my Customer and Cutomer Chat. Each job it does have generated additional revenue. It is easy to install and is User Friendly.

Store Using app Total reviews Average rating
The Sparkle Place 3 months 15 5.0
Developer Reply

Thanks for the positive feedback, we really appreciate it. :) Keep up the good work, and whenever you have a question, don't hesitate to contact us via the chat-box on your Recart dashboard. :)

4 / 5 Share
April 29, 2019

Great app so far, though wish there was lot more customization to the shopify widgets (color, font, text, placement, etc)

Store Using app Total reviews Average rating
Bench 3 months 11 4.6
Developer Reply

Thank you for your review and feedback, we appreciate it a lot. :) We'll make sure to forward it to our product team. If you have any questions, please feel free to contact us, we are happy to help.

2 / 5 Share
April 17, 2019

The app subscription tools does not work for the safari browser or the instagram browser which make it too useful for mobile heavy traffic. The Subscription tool is supposed to detect the customers facebook login so they can easily subscribe, but instead it asks them to enter their username and password on a separate page which of course hurts conversion a lot.

Store Using app Total reviews Average rating
Dream A Pillow 3 days 3 2.7
Developer Reply

Thanks for your feedback, we appreciate it. :) I just checked your ticket with us and it seems that this issue was solved. We are happy to help you further if you need us. You can message us on your Recart dashboard and our support team will be with you as soon as possible.

5 / 5 Share
April 2, 2019

Hey, very nice app and a very reactive support with incredible advice. I recommend to use this app. Definitely worth it.

Store Using app Total reviews Average rating
INOMEGA 25 days 7 4.4
Developer Reply

Hi there, Thank you so much for your feedback, we appreciate it. :) Please feel free to contact us if you have any questions. :)

5 / 5 Share
March 7, 2019

Great customer service!!! Thomas and his team were able to resolve a connection issue with Facebook in a timely manner. 100% recommend!

Store Using app Total reviews Average rating
Wine Coolers Empire 5 days 4 5.0
Developer Reply

Thank you very much!

1 / 5 Share
March 6, 2019

Installed this and tested it for about 5m and had all sorts of issues. On my iPhone X the button to send to messenger wouldn't work so right after I add to cart I get a pop-up that doesn't work. I had another person try it and it's not a one-click solution, you click, then it opens another page and then asks you to authenticate again. Most of our users are mobile and taking someone that just added something to their cart to a whole new page and through several clicks just isn't going to work for us. The chat also made me authenticate on my phone, so it was not seamless either. In all of the marketing material it shows a simple click to opt-in, but doesn't mention opening a new screen on mobile and then having them authenticate again through facebook. I don't want to take anyone out of a purchase flow to another page. Great idea, but still needs some work.

Store Using app Total reviews Average rating
Luxome 17 minutes 4 3.0
Developer Reply

We are sorry you had a bad experience with our app and we hope we can clarify the things which weren't working properly for you during your tests. Please know that Facebook currently doesn't support Safari for its Messenger plugins. But don't worry, your users can reach your store via the Facebook in-app browser where the plugin will appear properly and since mobile traffic is directed there, this shouldn't affect your conversation rate significantly. The mentioned pop-up window for the Messenger Widget is only showing up - during the opt-in - if your visitors aren't logged in into their Facebook accounts. We have also contacted you via email but we haven’t heard from you. If you would give another try to Recart, we would be more than happy to help you set up your account properly in order to get more revenue and subscribers.

5 / 5 Share
Jan. 9, 2019

My shop has not opened as yet but I needed to know if everything was working well. I have to say that the customer service at Recart, compared to other apps out there is out of this world. The staff John or Thomas are just amazing. They must be busy but despite having a lot on their plate, they answer fast and try to help you every step of the way. I cannot recommend them more. Thank you so much guys, don't know what I would do without you.

Store Using app Total reviews Average rating
belledesoiree.com 6 months 8 4.8
Developer Reply

Thank you so much! :)

5 / 5 Share
Dec. 28, 2018

Great app and extraordinary support. Really recommend for everybody looking to expand customer list and increase conversions

Store Using app Total reviews Average rating
zeebella.com 6 months 1 5.0
Developer Reply

Thank you! :)

1 / 5 Share
Dec. 27, 2018

Misleading app. Doesn't work as described. Very disappointed in the service or Recart Messenger Marketing.

Store Using app Total reviews Average rating
BRKLY.nl 2 days 1 1.0
Developer Reply

Thank you for your review. We have contacted you via email but we haven’t heard back from you. It seems to be caused by a misunderstanding that we'd love to help you sort out. Please get back to us so that we can get to the bottom of your issue and so that you can have the user experience you were hoping for. Looking forward to hearing from you.

5 / 5 Share
Dec. 22, 2018

This app is much simpler to use vs. other cart abandonment apps I've looked at. Would definitely recommend.

Store Using app Total reviews Average rating
8Sheep 12 days 1 5.0
Developer Reply

Thank you!

5 / 5 Share
Dec. 18, 2018

Very cool app for abandoned checkouts especially. I love the customization and how the tutorial is done, really helpful!

Store Using app Total reviews Average rating
18decbeauty 3 days 1 5.0
Developer Reply

Thank you!

5 / 5 Share
Dec. 17, 2018

Top notch app with top notch support. Highly recommended for everyone who is willing to get facebook subscribers.

Store Using app Total reviews Average rating
RadStore.pk 12 months 5 3.4
Developer Reply

Thank you!

3 / 5 Share
Dec. 4, 2018

Half the functions don't work with the app, for example, the Push Notifications. The only thing that works reliably is the abandoned cart automatic messages.

Store Using app Total reviews Average rating
ATH 10 months 4 3.5
5 / 5 Share
Nov. 30, 2018

Skeptical at first and it took a while to see a return but now this app is really generating some orders for us. Obviously it's hard to tell if these people would have come back and ordered anyway. But it seems to have brought better returns than our abandoned cart emails.

Store Using app Total reviews Average rating
Men's Society About 1 month 2 5.0
Developer Reply

Thanks for your review. :) That's great news, keep up the good work, and feel free to contact us if you have any questions.

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