Recart: SMS & List Growth
All reviews
Great app. Very useful. I would highly recommend it to any store. Very easy team to work with also.
Thank you for the kind words! Let us know if we can help further.
All the reviews on this app have been great so we gave it a shot. We found it to be virtually useless over 2 weeks. Wouldn't recommend.
Thank you for your feedback! We're sorry to hear that you didn't get the results you were hoping for. Our team has tried to get in touch with you via multiple channels, however we didn't hear back from you. Feel free to get back to us via our in app support or via [email protected] and we'd be happy to reset the trial period for you as well as help with optimizing your account to achieve the best results. Best Wishes, The Recart team
I use this app and it has already recovered over $1k from abandoned carts in just 7 days. Simply amazing! Highly recommend.
We're always happy to see such amazing results. In case you need any help, feel free to reach out to us anytime. :)
Excellent app, has saved me thousands in abandoned carts. Its captured a lot of sales and brought so many people back
Thanks for the feedback! We're always glad to see our clients reach success with Recart :)
This app is cost friendlier, easier and more powerful than any other messenger abandoned cart program. It has easy integrations too. I use it every day to increase sales. Probably the #1 tool for any shopify site. I've used them all and this is the leader by far.
App works good so far. I had an issue and a rep helped me with clarity. Response time was quick and good manners represented
This App is the Best and a Must Have for your store. I use it to recover Carts, to send Discounts to my Customer and Cutomer Chat. Each job it does have generated additional revenue. It is easy to install and is User Friendly.
Thanks for the positive feedback, we really appreciate it. :) Keep up the good work, and whenever you have a question, don't hesitate to contact us via the chat-box on your Recart dashboard. :)
Great app so far, though wish there was lot more customization to the shopify widgets (color, font, text, placement, etc)
Thank you for your review and feedback, we appreciate it a lot. :) We'll make sure to forward it to our product team. If you have any questions, please feel free to contact us, we are happy to help.
The app subscription tools does not work for the safari browser or the instagram browser which make it too useful for mobile heavy traffic. The Subscription tool is supposed to detect the customers facebook login so they can easily subscribe, but instead it asks them to enter their username and password on a separate page which of course hurts conversion a lot.
Thanks for your feedback, we appreciate it. :) I just checked your ticket with us and it seems that this issue was solved. We are happy to help you further if you need us. You can message us on your Recart dashboard and our support team will be with you as soon as possible.
Hey, very nice app and a very reactive support with incredible advice. I recommend to use this app. Definitely worth it.
Hi there, Thank you so much for your feedback, we appreciate it. :) Please feel free to contact us if you have any questions. :)
Great customer service!!! Thomas and his team were able to resolve a connection issue with Facebook in a timely manner. 100% recommend!
Thank you very much!
Installed this and tested it for about 5m and had all sorts of issues. On my iPhone X the button to send to messenger wouldn't work so right after I add to cart I get a pop-up that doesn't work. I had another person try it and it's not a one-click solution, you click, then it opens another page and then asks you to authenticate again. Most of our users are mobile and taking someone that just added something to their cart to a whole new page and through several clicks just isn't going to work for us. The chat also made me authenticate on my phone, so it was not seamless either. In all of the marketing material it shows a simple click to opt-in, but doesn't mention opening a new screen on mobile and then having them authenticate again through facebook. I don't want to take anyone out of a purchase flow to another page. Great idea, but still needs some work.
We are sorry you had a bad experience with our app and we hope we can clarify the things which weren't working properly for you during your tests. Please know that Facebook currently doesn't support Safari for its Messenger plugins. But don't worry, your users can reach your store via the Facebook in-app browser where the plugin will appear properly and since mobile traffic is directed there, this shouldn't affect your conversation rate significantly. The mentioned pop-up window for the Messenger Widget is only showing up - during the opt-in - if your visitors aren't logged in into their Facebook accounts. We have also contacted you via email but we haven’t heard from you. If you would give another try to Recart, we would be more than happy to help you set up your account properly in order to get more revenue and subscribers.
My shop has not opened as yet but I needed to know if everything was working well. I have to say that the customer service at Recart, compared to other apps out there is out of this world. The staff John or Thomas are just amazing. They must be busy but despite having a lot on their plate, they answer fast and try to help you every step of the way. I cannot recommend them more. Thank you so much guys, don't know what I would do without you.
Thank you so much! :)
Great app and extraordinary support. Really recommend for everybody looking to expand customer list and increase conversions
Thank you! :)
Misleading app. Doesn't work as described. Very disappointed in the service or Recart Messenger Marketing.
Thank you for your review. We have contacted you via email but we haven’t heard back from you. It seems to be caused by a misunderstanding that we'd love to help you sort out. Please get back to us so that we can get to the bottom of your issue and so that you can have the user experience you were hoping for. Looking forward to hearing from you.
This app is much simpler to use vs. other cart abandonment apps I've looked at. Would definitely recommend.
Thank you!
Very cool app for abandoned checkouts especially. I love the customization and how the tutorial is done, really helpful!
Thank you!
Top notch app with top notch support. Highly recommended for everyone who is willing to get facebook subscribers.
Thank you!
Half the functions don't work with the app, for example, the Push Notifications. The only thing that works reliably is the abandoned cart automatic messages.
Skeptical at first and it took a while to see a return but now this app is really generating some orders for us. Obviously it's hard to tell if these people would have come back and ordered anyway. But it seems to have brought better returns than our abandoned cart emails.
Thanks for your review. :) That's great news, keep up the good work, and feel free to contact us if you have any questions.
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