All reviews

Rating Breakdown

  • 5
    88% (4,802 ratings)
  • 4
    9% (492 ratings)
  • 3
    2% (95 ratings)
  • 2
    0% (20 ratings)
  • 1
    1% (61 ratings)
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5 / 5 Share

Dec. 4, 2020

Very easy to setup. Just spend 1 hour at the beginning to setup all the opt-in tools, automated flows, templates and a few minutes to setup some 1-off flows. We're still in the trial period and everything's great so far! I couldn't think of any reason why our sales or abandoned card conversion would go down with Recart. It's been given us a new way to connect to our customers aside from email. The templates are really nice and helps a lot since we don't have copywriters in our team. Truly, an app that deserves 5 star. Astrata Health x Bragg Design Studio

Using app

About 2 years

Total reviews

3

Average rating

4.3

Developer Reply

Thanks for the review! :) We'd love to hear what your experiences have been like in the last couple of days. Maybe we could also help you with further optimising your setup. Feel free to get back in touch with us via the in-app chat and we'd be happy to help out. Recart team

5 / 5 Share

Dec. 4, 2020

AWESOME APP! I turned this app on about 2 weeks prior to Black Friday. Within 2 weeks of use, I captured over $500 in gross sales with Recart. Highly, highly recommended.

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for feedback! :) We appreciate your kind words, and we are happy that Recart is effective in boosting your sales. Feel free to contact us anytime when you need help. Kind regards, Recart team

5 / 5 Share

Nov. 24, 2020

Recart is by far the best apps I've ever installed in my store. Once setup and configured, I saw an immediate increase in sales, adding 2 to 3000 per month. The welcome pop-ups are getting nearly a 10% engagement rate with a 93% open rate. If I've had any issue or question, Barbara from support has been phenomenal in helping get those taken care of. You will not regret installing this app!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for your feedback. We are glad to hear about your success, and that you are satisfied with our support. :) Let us know if we can help with anything. Best, Recart team

5 / 5 Share

Nov. 20, 2020

Works great so far. Great results right from the start which is amazing. Amazing Success Manager. Couldn't ask for more

Using app

26 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the awesome feedback it truly means a lot to us :-) Please let us know if you need any assistance in the future our team is happy to help. Recart Team

2 / 5 Share

Nov. 16, 2020

So, it quickly becomes apparent that the impressive stats that Recart claim on all their promotions about how they increase sales, are a little tenuous. They count anyone that signs up for a discount code then purchases as a conversion enabled by them - as if the customer wouldn't have purchased otherwise. But in reality all they are doing is pestering customers with tacky discount codes - customers that would have purchased in any case. Real value comes in attracting back abandoned checkouts, and unfortunately it appears that Recart are much less successful at achieving this than they would have you believe. Since installing Recart I have actually seen a reduction in sales, which I attribute to the popup 'conversation starter' which just feels dropship-spammy, and subsequent Messenger hassling. I don't think I'll be using Recart again. The biggest con is all those conversions in their marketing copy they claim to have 'unlocked' for users of Recart, which are really just sales that would have occurred in any case. Very cheeky.

Using app

11 days

Total reviews

21

Average rating

3.2

Developer Reply

Thank you for your detailed feedback. We are sorry that our services did not meet your expectations. Our Abandoned Cart recovering works best with a stable subscriber base, due to Facebook messaging policies. If you would give us another chance, we would recommend to try other Conversation Starters, and gain more subscribers as a first step. Please let us know, if we can help with anything. Thanks. Best, Recart team

5 / 5 Share

Nov. 5, 2020

I love recart, easily one of the most used plugins on my store as well as one of the largest side income generators for my store.

Using app

About 2 months

Total reviews

2

Average rating

3.0

Developer Reply

Thanks so much for your feedback. We are delighted to hear you are satisfied with our services. :) Let us know if we can help with anything. Best, Recart team

3 / 5 Share

Oct. 26, 2020

This app so far has helped me with a bit of conversion, yet, at the same time, got me lost some profits as well. First of all the unsubscribe button did not work, annoyed the hell out of my customers. I had to manually go unsubscribing every single person. Second of all, this is what disturbing: the abandoned cart keeps sending message to people who have already converted. I had some discount codes for the abandoned cart and customer came back and asked me to refund back as "i did not see this code when i purchased". Support is good, tried to fix the problem but at the end of the day, still not fixing anything. 1 star non-negotiable. Updated: I updated to 3 stars since the support is helping. Recently discovered that more than 1 person has subscribed but not in the subscriber list. This will make it hard once the customer decides to unsubscribe. Bottom line is, I'll surely give you 5 stars if my problem is fixed, and comitted to the plan as you've been helping me with more conversions.

Using app

Over 1 year

Total reviews

4

Average rating

4.5

Developer Reply

Thank you for your honest feedback, we appreciate it. We are sorry that you had such a bad experience with our services. :( Your request was answered via email, and we hope to sort this out as soon as possible. Best, Recart team

5 / 5 Share

Oct. 20, 2020

GLAMCONFIDENTIAL.COM We would highly recommend this APP. Although we have been using this APP for less than a week our sign-ups from the Welcome Pop up have exceeded what we achieved in more than 4 months from using the stock standard Pop Up. The Welcome flows and the other functions in the APP are easy to implement (once you get your head around them) and the Support is excellent. Barbara was our contact point and her support was exemplary. Although we have not had any results from the Abandoned Cart flow yet, we are confident that based on the results from the Welcome Flow we will not be disappointed with the results. In our opinion, this is one of the must have APP, and well worth the low $29 monthly cost for the sign ups alone.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your feedback! :) We are super happy that you like our app, and we will keep doing our best to meet your expectations. Feel free to reach out to us if you need any help. Best, Recart Team

5 / 5 Share

Sept. 8, 2020

iam chaing my last review from 2 to 5 stars. this app is good and well made, good programers, the flow chat is superb. keep rocking an hope no bugs! :)

Store

Bijuz

Using app

5 days

Total reviews

39

Average rating

4.8

Developer Reply

Thank you very much for your positive feedback, it means a lot to us! :) Let us know if we can assist with anything. Best, Recart team

5 / 5 Share

Aug. 18, 2020

It's really effective in retargeting audiences. The features included in the app are really useful. They've continued to develop it and the support is really good! Thumbs up!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! :) Let us know if we can help any further. - Recart team

5 / 5 Share

Aug. 17, 2020

Recart just makes everything automatically flow in a great way! It's easy to use and can be used in such a great variety of ways!

Store

FurHike

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the positive feedback, much appreciated! Feel free to reach out to us if you need any help or have any questions about the app :) - Recart team

5 / 5 Share

July 22, 2020

I almost deleted this app because it didn't seem to be doing much for me. However, I decided to reach out to the team first and ask if they had any tips. We turned on some additional functionality and it has been extremely effective since then. I'm happy I didn't delete it - that would have been a big mistake. The team is very nice and helpful.

Using app

Over 1 year

Total reviews

10

Average rating

5.0

Developer Reply

Thanks for your feedback :) We're happy to help you anytime, so please don't hesitate to contact us in the future. -Recart team

1 / 5 Share

July 16, 2020

I'm a 1-year user. DO NOT RECOMMEND $$$$ Far too expensive, trust me! And if you want to cancel you need to contact their team which is very annoying. Got charged for 6 months and didn't get a sale, to be fair I wasn't advertising for traffic but they aren't fair to their pricing. Expect to pay a premium each month. Would only recommend to people who have a large budget, its not that great and a 'competitors have FREE options' that can do everything this tool does.

Using app

Over 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Hi! Thanks for your feedback! I'm sorry that you had such experience with Recart. :/ We'd like to sort this out, so we reached out to you today to figure out what happened exactly. It would be awesome if you could get back to us there. :) Thanks, Recart team

5 / 5 Share

July 15, 2020

Rita from Recart is amazing. So quick to respond and very helpful. I'm loving recart so far and plan on using it for a long time.

Using app

2 months

Total reviews

7

Average rating

4.1

Developer Reply

Thank you for the kind words! Let us know if we can help further.

1 / 5 Share

June 23, 2020

You guys literally charged my credit card without my approval, so I would like my money back.

Using app

About 18 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hello! Thanks for your feedback, we appreciate it. :) I'm so sorry that you had a negative experience with Recart, we'd like to sort this out. We've reached out to you via email yesterday so we can figure out what happened exactly. It would be awesome if you could get back to us there. Thanks for your cooperation, Recart

5 / 5 Share

June 22, 2020

AWSOME APP! Customer support not the faster but they try and offered to extend my free trial which is awsome! Yet to use its features as Im starting out but seems like it gona be very profitable - all you need is for someone that abadoned their checkout top reactivate it and you most likely cover the monthly charge (:

Using app

About 1 month

Total reviews

11

Average rating

5.0

Developer Reply

Thanks so much for your kind words! We're always happy to help, so please don't hesitate to reach out to us if anything else comes up. - Recart team

5 / 5 Share

June 19, 2020

I use it for my exomerce markering platform and it does a nice job. Easy to integrate with klaviyo email

Store

GrabGad

Using app

11 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your feedback, we really appreciate it :) We're happy to help anytime, so please don't hesitate to contact us in the future. - Recart team

5 / 5 Share

June 17, 2020

I am so impressed with the sequences provided. It all tailor to my need for my business. The team also very helpful and prompt. Highly recommended.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words :) We're always happy to help! - Recart team

5 / 5 Share

June 17, 2020

Recently had a small issue and the customer support was awesome. Solved my problem immediately. Thanks a lot!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your kind words! We're always happy to help, so please don't hesitate to reach out to us if anything else comes up. - Recart team

5 / 5 Share

May 11, 2020

I used the recart app to help me recover abandoned carts, it performed really well, it helped recover a lot of money, keep up the great work.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kind words, it means a lot to our team! Feel free to get in touch with our Success Team via our in-app chat and we'd be happy to help with optimising your account further for even better results. Best wishes, Recart Customer Success