All reviews

Rating Breakdown

  • 5
    84% (426 ratings)
  • 4
    9% (45 ratings)
  • 3
    3% (15 ratings)
  • 2
    1% (6 ratings)
  • 1
    3% (14 ratings)

Reviews with Text

  • 100% (506)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 21, 2019

I use this app and it has already recovered over $1k from abandoned carts in just 7 days. Simply amazing! Highly recommend.

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

We're always happy to see such amazing results. In case you need any help, feel free to reach out to us anytime. :)

5 / 5 Share

May 28, 2020

Excellent app, has saved me thousands in abandoned carts. Its captured a lot of sales and brought so many people back

Using app

9 months

Total reviews

14

Average rating

5.0

Developer Reply

Thanks for the feedback! We're always glad to see our clients reach success with Recart :)

5 / 5 Share

July 28, 2019

This app is cost friendlier, easier and more powerful than any other messenger abandoned cart program. It has easy integrations too. I use it every day to increase sales. Probably the #1 tool for any shopify site. I've used them all and this is the leader by far.

Using app

About 1 hour

Total reviews

8

Average rating

5.0

4 / 5 Share

July 13, 2019

App works good so far. I had an issue and a rep helped me with clarity. Response time was quick and good manners represented

Using app

1 day

Total reviews

3

Average rating

4.0

5 / 5 Share

June 1, 2019

This App is the Best and a Must Have for your store. I use it to recover Carts, to send Discounts to my Customer and Cutomer Chat. Each job it does have generated additional revenue. It is easy to install and is User Friendly.

Using app

3 months

Total reviews

15

Average rating

5.0

Developer Reply

Thanks for the positive feedback, we really appreciate it. :) Keep up the good work, and whenever you have a question, don't hesitate to contact us via the chat-box on your Recart dashboard. :)

4 / 5 Share

April 29, 2019

Great app so far, though wish there was lot more customization to the shopify widgets (color, font, text, placement, etc)

Store

Bench

Using app

3 months

Total reviews

10

Average rating

4.6

Developer Reply

Thank you for your review and feedback, we appreciate it a lot. :) We'll make sure to forward it to our product team. If you have any questions, please feel free to contact us, we are happy to help.

5 / 5 Share

April 2, 2019

Hey, very nice app and a very reactive support with incredible advice. I recommend to use this app. Definitely worth it.

Store

INOMEGA

Using app

25 days

Total reviews

7

Average rating

4.4

Developer Reply

Hi there, Thank you so much for your feedback, we appreciate it. :) Please feel free to contact us if you have any questions. :)

5 / 5 Share

March 7, 2019

Great customer service!!! Thomas and his team were able to resolve a connection issue with Facebook in a timely manner. 100% recommend!

Using app

5 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much!

1 / 5 Share

March 6, 2019

Installed this and tested it for about 5m and had all sorts of issues. On my iPhone X the button to send to messenger wouldn't work so right after I add to cart I get a pop-up that doesn't work. I had another person try it and it's not a one-click solution, you click, then it opens another page and then asks you to authenticate again. Most of our users are mobile and taking someone that just added something to their cart to a whole new page and through several clicks just isn't going to work for us. The chat also made me authenticate on my phone, so it was not seamless either. In all of the marketing material it shows a simple click to opt-in, but doesn't mention opening a new screen on mobile and then having them authenticate again through facebook. I don't want to take anyone out of a purchase flow to another page. Great idea, but still needs some work.

Store

Luxome

Using app

17 minutes

Total reviews

4

Average rating

3.0

Developer Reply

We are sorry you had a bad experience with our app and we hope we can clarify the things which weren't working properly for you during your tests. Please know that Facebook currently doesn't support Safari for its Messenger plugins. But don't worry, your users can reach your store via the Facebook in-app browser where the plugin will appear properly and since mobile traffic is directed there, this shouldn't affect your conversation rate significantly. The mentioned pop-up window for the Messenger Widget is only showing up - during the opt-in - if your visitors aren't logged in into their Facebook accounts. We have also contacted you via email but we haven’t heard from you. If you would give another try to Recart, we would be more than happy to help you set up your account properly in order to get more revenue and subscribers.

5 / 5 Share

Jan. 9, 2019

My shop has not opened as yet but I needed to know if everything was working well. I have to say that the customer service at Recart, compared to other apps out there is out of this world. The staff John or Thomas are just amazing. They must be busy but despite having a lot on their plate, they answer fast and try to help you every step of the way. I cannot recommend them more. Thank you so much guys, don't know what I would do without you.

Using app

6 months

Total reviews

8

Average rating

4.8

Developer Reply

Thank you so much! :)

5 / 5 Share

Dec. 28, 2018

Great app and extraordinary support. Really recommend for everybody looking to expand customer list and increase conversions

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! :)

5 / 5 Share

Dec. 22, 2018

This app is much simpler to use vs. other cart abandonment apps I've looked at. Would definitely recommend.

Store

8Sheep

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

Dec. 18, 2018

Very cool app for abandoned checkouts especially. I love the customization and how the tutorial is done, really helpful!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

Dec. 17, 2018

Top notch app with top notch support. Highly recommended for everyone who is willing to get facebook subscribers.

Using app

12 months

Total reviews

5

Average rating

3.4

Developer Reply

Thank you!

3 / 5 Share

Dec. 4, 2018

Half the functions don't work with the app, for example, the Push Notifications. The only thing that works reliably is the abandoned cart automatic messages.

Store

ATH

Using app

10 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Nov. 26, 2018

Awesome app based on the trial. Anxious to see the results with long term use. Did not realize the monthly fee increased as sales from using the app increase.

Using app

9 days

Total reviews

4

Average rating

4.0

Developer Reply

Thanks for your feedback, appreciate it a lot! :) You can read more about our pricing here: https://recart.com/pricing. Let us know if you need further assistance. :)

4 / 5 Share

Nov. 23, 2018

Just started testing Recart. Looks like it has tons of potential. There seem to be a few glitches though so hoping they'll fix that. It's generating high open rates & high engagement and the audience will be very receptive. Again, the only issue thus far is that we sent out an instant campaign and when someone responds with an actual reply, it doesn't send the promo.

Using app

2 days

Total reviews

3

Average rating

4.0

5 / 5 Share

Nov. 23, 2018

i used this app, it's wonderful make so much difference in my online store, and so much guys return to the shop

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2018

Im using this app so much help!! best app ever used I highly recommend this. Everyone gets rich! let's go! !f

Store

Ordicle

Using app

5 days

Total reviews

5

Average rating

4.4

5 / 5 Share

Nov. 22, 2018

i really LOVE this app! The best app for Messenger Recart! Like style , like app , like all! Try !!!

Using app

23 days

Total reviews

8

Average rating

5.0