Recart: SMS Marketing + AI
Recart: SMS Marketing for Shopify (Text Message App)
Rating
4.8
feedback
5,470
chart
#4,542
All reviews
Rating Breakdown
Review RSS Feed
May 11, 2020
easy to use and we havent used it for long but i can sense that it will be good for us! We have managed to figure out how to use everything with the help of Greg on live chat. Thanks Greg! hope to see where Recart takes us :)
Thank you for your feedback! :) Greg and the rest of the team will always be here to help out, so please don't hesitate in the future either if any questions come up! Warmest regards, Recart team
May 4, 2020
Recart has been a staple in our marketing plan. It's a must! Very friendly customer service to! Highly Recommended.
Thank you for your feedback, we really appreciate it :) We're happy to help anytime, so please don't hesitate to contact us in the future. - Recart team
April 29, 2020
Love this app. For discounts for first time customers & abandoned carts. Great ROI. Well worth it!
Thanks so much for your kind words! We're always happy to help, so please don't hesitate to reach out to us if anything else comes up. - Recart team
Feb. 29, 2020
Excellent App, highly recommended.......................................................................
Thanks a lot for your kind words! It means a lot to the team. Please don't hesitate to get back in touch with us if you need a hand with anything, we'd be happy to help out.
Feb. 6, 2020
It's easy for anyone who doesn't know HTML like me. But I want to add analytics functionality. Good apps!
Thanks a lot for your feedback! We're happy to help you out anytime, so don't hesitate to contact us :)
Jan. 8, 2020
Love the app. Customer support is super helpful as well! Definitely recommend the app to anyone looking for a solution to recover abandoned carts.
Thanks so much for your kind words! :) We're always happy to help, so please don't hesitate to get back to us if anything else comes up.
Jan. 7, 2020
I have been used the app more than 6 month. That's very good messenger marketing. Super support can help you any issues in the app. Recommended!
Thanks a lot for your kind words! Your feedback means a lot to us. We're always happy to help, so please don't hesitate to get back to us if anything else comes up. :)
Dec. 30, 2019
Very easy-to-use app that saves a lot of abandoned shopping carts.Hope to develop more functions.come on.
Thank you very much for giving us feedback! We've also released several additional features to combat other major issues, such as discount abandonment. We'd highly recommend browsing our blog: blog.recart.com, where you can learn about our latest technologies and implement them as soon as they are released. :)
Dec. 13, 2019
I do not doubt about Recart potential,but my focus right now is my website performance.I'll be back.
Thanks a lot for your feedback, it helps a lot! We've reached out to you regarding your site's performance, because (due to our scripts loading asynchronously) we should no have any slowing effect on your site. Our Customer Success team would love to help you investigate how to optimise your site's loading speed while not giving up the important marketing elements on your page. We're looking forward to hearing from you. Kindest Regards, The Recart Customer Success team
Dec. 3, 2019
Easy to use if their on-boarding team helps you out. Very fast support when needed. Not sure yet if all revenue that they claim to be earned through their app is really thanks to their app, but I am sure their app helps.
Thank you very much for your review, we were happy to help you. :) Regarding your concern about the revenue, please know that a sale is attributed to Recart if a customer opens or clicks a Messenger notification sent by Recart and makes the purchase in the next 72 hours. In certain cases, when sending Facebook Messenger Campaigns, Facebook will not provide us information about whether the recipient opened the message. In these cases, the 72-hour conversion window will be open when the user received the message. Keep up the good work, and whenever you have a question, don't hesitate to contact us again!
Nov. 29, 2019
Great app! Messenger Marketing works and we are constantly getting sales from it. Support is also incredible, we definitely recommend it!
Hi there, Thanks a lot for your kind words! It means a lot to the team. Please don't hesitate to get back in touch with us if you need a hand with anything at all. Our team would love to help out. Best wishes, Recart's Customer Success Team
Nov. 29, 2019
Just started using this app so I can't say much however what I can say is the widgets are very optimized and don't slow down my website. Had a small issue but the support team helped me out in no time. 5 stars!
Thanks for the review! We'd love to hear what your experiences have been like in the last couple of days. Maybe we could also help you with further optimising your setup. Feel free to get back in touch with us via the in-app chat and we'd be happy to help out. Regards, Recart Customer Success Team
Nov. 26, 2019
The team support is amazing. The app Works really good. I recomend this app. Thanks to team of Recart.
Thanks so much for your kind words! We're always happy to help, so please don't hesitate to get back to us if anything else comes up. Best wishes, Recart Customer Success Team
Nov. 23, 2019
From the first day I installed this app, the app did not connect with my facebook page. Got Customer Service help - replied after a few hrs - and page got connected. I played around with the app a little bit. Made some abandoned cart messages. The next day, the app disconnected from my facebook page again. Got help, fixed it. But no abandoned carts showed up in the app, despite having a list on Shopify. Then, the app disconnected a THIRD time - And it got fixed again. The CS was suggesting a bunch of possible reasons, like changes to my facebook security settings, antivirus, etc. None of which are applicable in my situation. So my abandoned cart messaging system still does not work and the customer service seems to be calling me Stephanie now (who is this?) and did not fully answer my questions. To top it off, I got daily marketing emails asking how I'm connecting with customers etc - well, I'm not, because your app is not working and none of your technicians and customer support is able to identify why. I wonder how you get so many good reviews if you're not able to fix these fundamental issues I'm experiencing with your app?
Thank you for giving us feedback! We're very sorry that your first experience with Recart was not the best. Please know that there was a technical issue on our side which resulted in a Facebook page connection loss and it affected more of our merchants. Once we have identified the cause of the issue, our developer team has started to fix it immediately. We're sorry that you were one of the merchants who had to experience this. We sent you an email addressing your abandoned cart issue, please get back to us and we'll help fix this issue as soon as possible!
Nov. 9, 2019
Thank very much!!!! this application is really useful to increase its turnover. I highly recommend it.
Thanks a lot for your kind words! Your feedback means a lot to us. Keep up the good work and do let us know if you need a hand with anything at all. Best Wishes, Recart Support Team
Nov. 2, 2019
maximum integration! much easier to connect with your customers than you will ever think of.. and more functions are rolling out too!
Thank you for the feedback :) Let us know if you need any help ;)
Nov. 1, 2019
Well, coz all our sells going through messenger Recart is top for us app. With the best support I saw .
Thanks for the positive review :) In case you need any help, just drop us a message! - Recart Support team
Oct. 31, 2019
Very useful app Very helpful team support Great remarketing tool A must have APP for all eCommerce owners! Ps: Thomas (Hungary) from the support team rocks !
Thank you for the kind words. It means a lot to us! We're really excited that you've started your Messenger Marketing journey with us! Don't forget to start preparing for Black Friday in time. We've written a how-to guide that can help you with that: https://blog.recart.com/how-to-smash-black-friday-2019-with-messenger-marketing/
Oct. 30, 2019
Adam has been so wonderful in setting all of the best features to our webstore! It's been over 2 weeks and we are still testing out the features and learning our customer behavior. Hope this will help reduce our abandon cart gap!
Thank you so much for your positive review, we were happy to help you. :) We wish you great success in your business. Don't hesitate to contact us if you have further questions.
Oct. 30, 2019
LOVE this app and this supporting team. Everyone here is so helpful and productive. It really deserves its great rating!
Thank you so much for your kind words and positive feedback, we really appreciate it. :) Keep up the good work, and whenever you have a question, don't hesitate to contact us via the chat-box on your Recart Dashboard. :)