Recart: SMS Marketing + AI
Recart: SMS Marketing for Shopify (Text Message App)
Rating
4.8
feedback
5,471
chart
#4,389
All reviews
Rating Breakdown
Review RSS Feed
Oct. 2, 2018
I use this app to help me target cart abandonments, and to inform customers about discounts. I really like it!
Oct. 1, 2018
Just downloaded it 3 days ago. Have yet to test its effectiveness but we'll see for now and i'll update my review if it good!
Oct. 1, 2018
This app seems it has a lot of potential. I'm definitely going to be trying it for my abandonment cart sequences and others as well. Thanks!
Oct. 1, 2018
Awesome app. Made over 300 with only 7 messages sent. I recomend that everyone at least tries it out. It's worth your time!
Oct. 1, 2018
I use this app to help me target cart abandonments, and to inform customers about discounts. I really like it!
Oct. 1, 2018
Great app. Would be better if could choose the font for recart widget instead of it taking heading font.
Oct. 1, 2018
Une application vraiment efficace pour récupérer les paniers abandonnés. Merci beaucoup pour cette application et l'aide apportée.
Oct. 1, 2018
Wow! this is a really great app, for those looking to do retargeting on customers that hasn't finished their order. Really simple and easy to use.
Oct. 1, 2018
This app is really easy to use ! The messenger are beautiful and really appreciated by my customers ! A huge thanks to all the team hehe
Oct. 1, 2018
Public service announcement: Think very carefully when you install these abandon basket apps. Why? 'cos they don't work? Nope...because the developers credit themselves with transactions that actually aren't attributed to their app driving a sale, and then charge you for it. If you are using only this app, then fine...but you should be asking yourself why you are ONLY using this app for abandon basket. That is not very clever. If you are using multiple methods, E.g. Facebook DPA, emails, web push and this app, then you're in for a rude awakening. Why? Because of their attribution model. Let me give you a concrete example. A customer comes to your site, abandons a basket. Your abandon basket email fires 1hr later, your web push or SMS maybe some time later, and your FB message from Recart. The moment a user OPENS the fb message, they attribute the sale to their app, but it could have been the email or the SMS that actually convinced the customer to come back and buy. Not only this, but they say "Oh in some cases the FB app won't report on the open. In this case [even worse], we attribute any sale within 72hrs to Recart". This is literally criminal. Obviously it is in their best interest to falsely attribute sales to their app because they charge you more, the more carts it 'saves'. THINK ABOUT, and thank me later. I think they are preying on people with limited marketing knowledge and lack of understanding of attribution to fill their pockets. Oh one other thing, they are smart, they get you to write a review to extend your trial period. That is why they have so many 5 star reviews. To me, the entire ethos around this is underhanded.
Thank you for your feedback, we always appreciate it! :) Please note that our attribution window tracking is and has always been public. Actually, this sales attribution model is the industry standard, which means most other apps in this business follow the same principal. Since there is no communication between most apps, there is no technological solution that is able to track the purchase to the triggering campaign. Let’s say you are sending a Klaviyo email and an SMS at the same time, then each app will attribute the sale itself. Facebook retargeting ads also do the same. In many cases, even if it just appears for the user without them clicking on it, they will attribute that sale to themselves. I believe there was a misunderstanding here since we never offered a trial for Shopify reviews, we aren’t allowed to do so and we highlighted this fact on the Extend Your Trial page as well. Our support team is more than happy to help you if you’re still confused about how the sales are attributed - or anything else really - please feel free to get in touch with us anytime! :)
Oct. 1, 2018
I used this app to help me retarget Fb visitors, when I first installed it I was just testing, getting the free trial for a few more days to fully test now I have the traffic to my store.
Oct. 1, 2018
Best app based on facebook messenger for re-targeting and updating your customers with your stores latest and greatest deals, and ya you do get conversions from your abandoned carts with this app. Happy with the app and the amazing customer support.
Oct. 4, 2018
I like the idea of the service this app provides and believe it can Pay for itself right away with an experienced store owner with customers and traffic already. With that being said, as a Brand New Ecommerce store owner, It's pricey to get started. The plugin was recommended thru a program I purchased. It nice that you offer a free trial - however you make your potential clients jump thru hoops to get more trial time (shady in my opinion) to get a real feel and learn how to use the app.
Oct. 1, 2018
so far so good! take the only couple of click to start running the app! customer service is excellent, prompt response.
Oct. 1, 2018
i used this app to help me do abandoned cart.I really like how it send automatic emails. It would be nice if it did design better
Oct. 27, 2018
Good customer service! Reply my questions and email as soon as possible. Help me solve my problem ! Strongly Recommend!!!
Sept. 30, 2018
really useful.. Recommended to every Shopify users. You will get recovery orders from facebook messager
Sept. 30, 2018
For those who haven't tried Recart, you are missing out! Messenger click through are at an all-time high and abandoned cart recovery results are phenomenal.
Sept. 30, 2018
good and easy to use! Recommended to every Shopify users. You will get recovery orders from facebook messager
Sept. 30, 2018
Aplicativo bastante util. Espero que venha so pra somar na minha lojinha. Agradeco a equipe recart!!!