Redo for Shopify

Redo

Everything your brand needs. In one intelligent platform.
Rating
4.9
Feedback
634
Reviews
Chart
#575
Shopify

All reviews

5 / 5 Share
Nov. 20, 2025

Good experience, fast customer service

Store Using app Total reviews Average rating
Taos Footwear 6 months 14 5.0
5 / 5 Share
Nov. 20, 2025

Great customer support!

Store Using app Total reviews Average rating
Glyder 11 months 2 5.0
5 / 5 Share
Nov. 20, 2025

The agent was very helpful and resolved the issue as quickly and easily as possible. Great app!

Store Using app Total reviews Average rating
Wooden Ships Over 1 year 21 4.9
5 / 5 Share
Nov. 20, 2025

Great team to work with Cade is the best they help so much! this has really streamlined our returns and exchanges!

Store Using app Total reviews Average rating
J. Cole Shoes About 1 year 3 5.0
5 / 5 Share
Nov. 20, 2025

Easy to use and responsive whenever there is an issue. Cade and his team was able to resolve my issue with several orders within a few hours.

Store Using app Total reviews Average rating
Albee Baby 8 months 5 5.0
5 / 5 Share
Nov. 20, 2025

Redo has been a great change to our returns system. And they are always quick to answer questions and give thorough help. Colin pointed me in the right direction and solved my issue right away.

Store Using app Total reviews Average rating
TOBIQ 8 months 3 5.0
5 / 5 Share
Nov. 20, 2025

Cade has been incredibly helpful in resolving my issues and answering all of my questions. His replies are always fast, clear, and easy to understand, which makes communication effortless. He goes above and beyond to ensure everything is handled smoothly, and I truly appreciate his professionalism and support. Working with Cade has been a great experience, he makes the process simple and stress‑free!

Store Using app Total reviews Average rating
Ava Lane Boutique About 1 year 4 5.0
5 / 5 Share
Nov. 20, 2025

Great service

Store Using app Total reviews Average rating
Shop My Fair Lady Over 1 year 4 5.0
5 / 5 Share
Nov. 19, 2025

Skyler went above and beyond to help us sort out an issue we were having. The issue had nothing to do with the app, it was user error during a return, and he was able to troubleshoot the issue and get us sorted.

Store Using app Total reviews Average rating
We Norwegians US About 1 year 1 5.0
5 / 5 Share
Nov. 19, 2025

The customer support at Redo was amazing! Skyler was friendly, quick to respond, and went above and beyond to help resolve my issue. Excellent service—I couldn’t be happier!

Store Using app Total reviews Average rating
Stick Mobility US 10 months 2 5.0
5 / 5 Share
Nov. 18, 2025

Will (and the rest of the support team) are always super helpful and very fast at resolving issues.

Store Using app Total reviews Average rating
Pamela Love 9 months 4 4.8
5 / 5 Share
Nov. 18, 2025

We love redo for our everyday needs with returns, orders, exchanges! Makes our process much smoother. Customer support it awesome with helping when needed and for the most part pretty fast at responding.

Store Using app Total reviews Average rating
Birdie Bean 10 months 3 5.0
5 / 5 Share
Nov. 18, 2025

Will was awesome! Went above and beyond to help!

Store Using app Total reviews Average rating
Downeast Over 1 year 4 5.0
5 / 5 Share
Nov. 14, 2025

Such a great company! Very helpful, smart, and quick to respond to questions!

Store Using app Total reviews Average rating
Sweet Bath Co 7 months 3 5.0
5 / 5 Share
Nov. 14, 2025

Store Using app Total reviews Average rating
DOLCE VESTA Almost 2 years 1 5.0
5 / 5 Share
Nov. 14, 2025

Jaxson is the GOAT, helped adjust a button with REDO very fast and effectively.

Store Using app Total reviews Average rating
Cache Almost 2 years 6 5.0
4 / 5 Share
Nov. 13, 2025

Thank you Cade, Dylan, Easton and Anderson for helping me understand, learn and adjust my workflow to meet our company needs better. I was ready to walk away with frustration. They each helped in a different way. I really appreciate Anderson for taking the time to pause and find the problem...that my work flow had a lot of holes. He was the one who got the ball rolling to help get my frustrations worked out. Dylan for his constant patience helping me understand. Cade quickly solving my claim questions and concerns.

Store Using app Total reviews Average rating
PiperBlue Organic Makeup 3 months 6 4.5
5 / 5 Share
Nov. 13, 2025

Colin jumped in and helped us get our flow tailored to our needs immediately. Thanks Redo!

Store Using app Total reviews Average rating
WHITESPACE 10 months 1 5.0
5 / 5 Share
Nov. 13, 2025

The Redo support has been super helpful and quick to response! In particular, Will Snow was very available and provided me with his contact info in the even of any problem. Working with redo has been a breeze!

Store Using app Total reviews Average rating
Mave & Chez Over 1 year 1 5.0
5 / 5 Share
Nov. 12, 2025

The customer service team at Redo is top-tier. They are quick to reply to any issue that may arise and solutions are just as quick. Jacob has been an asset to the team and has helped correct our flow with specific logic that has allowed our customers more flexibility with their returns.

Store Using app Total reviews Average rating
zestt llc 9 months 4 5.0
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