All reviews

Rating Breakdown

  • 5
    88% (460 ratings)
  • 4
    2% (9 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 92% (438)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 24, 2025

Really appreciate the Redo team working through with me to problem-solve for my specific business and returns-processing needs. The platform is easy to use and provides tons of customization to make it fit for what I need it to. The team there is great and goes out of their way to help.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

The Redo team is always innovating based on the feedback from entrepreneurs, which I truly appreciate. I love that Redo has a full suite of products for the customer facing and backend of business. They are also amazing with customer service by giving timely and thorough solutions.

Store

ICONI

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Great product, good team and easy to use!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Amazing support, great product. Can't beat it.

Using app

12 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 23, 2025

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 23, 2025

Using app

About 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

The integration, features, and support from Redo is second to none. The transition was super easy from Shipstation, Route, and our archaic methods of returns. We are constantly finding efficiencies and improvements within the Redo platform and couldn't recommend it enough.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Great program and if there are any issues the redo team is always there to help get things running smoothly! Your customers and team will be happy they chose redo

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

I don't think there is a better suite of software tools for e-commerce teams. Incredible customer service, incredible development tools. Saves me money and time. I love Redo.

Store

Nettie

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Such an amazing product. I love their inventory management system. It predicts my sales with 94% accuracy which is unmatched. Team is super nice and was easy to set up.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Easy to set up! Great support team. Love not having to deal with returns. Makes a huge difference for our small business.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

A pretty solid CRM. There's definitely room for improvement in a good few areas, but they're still a young company. Plus, they have a great support team that's always willing to step up and help!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

We love working with Redo! We are big on trying new things, shooting for the stars, and giving customers the best experience possible and that is everything that Redo stands for! I'd highly recommend working with them if you want to grow and try new things! They offer great services that are built to help everyone, but that can be expanded and customized to fit your needs. When asking about features or functions, most apps say they don't offer them whereas Redo will find ways to apply the features you are looking for.

Using app

About 2 years

Total reviews

10

Average rating

4.3

5 / 5 Share

Sept. 19, 2025

We've been using Redo for 1-2 years now. It's made processing returns a quicker and easier task for sure. I had some questions about a couple issues recently and Emry was so helpful in figuring out what happened and helping me understand why and what to do moving forward.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

REDO is L**P on steroids! Besides the functionality, which is leaps and bounds beyond L**P, the service that the team delivers is BEYOND white glove. They are true partners for us and we love working and growing with them. If you're on the fence, take the leap, (even if we're going into Q4). Don't wait until Q1...You won't be sorry.

Store

EBY

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

Emry came and saved the day and was super helpful and walked through my issue through a video and was SUPER HELPFUL! Give her a raise! Promote her! Thank you tons!

Store

Toad&Co

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

This installment has be sooo helpful to our store it has all the features we need to get the job done. And support team is soooooo responsive and helpful its literally a one stop shop for us

Using app

Over 1 year

Total reviews

16

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

So far I'm loving it! I'm a newly launched online/pop up boutique that is still in the early days of sales. Redo has made me feel more confident in the return process and made less work for me (super important as a 1 man show). Alexis has been FANTASTIC at assisting me with any questions or issues that I may have which makes this company feel more personable. I'm glad I found them from the start and I look forward to learning more and growing with them.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

Redo has been nothing but excellent to work with. It has been amazing to work with a team that cares as much about our company and customers as much as we do. If we have any issues or questions they are right there to help. Every team member has been very smart and kind. They are constantly working to improve and create new functions. You really can tell they are a smaller company and care about you. It has also been a game changer to have instant updates to and from Shopify. We look forward to continue working with them in the future.

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

Redo has helped elevate our warranty platform and pull meaningful, real-time data from our customers. We can't put into words how valuable the warranty process is that they have built for us. Without Redo, we would not be able to elevate our customer experience and continue to make our product better daily.

Using app

7 months

Total reviews

3

Average rating

5.0