AfterShip Returns & Exchanges
Automated Returns and Email Notifications
Rating
4.7
feedback
2,427
chart
#996
All reviews
Rating Breakdown
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March 31, 2025
Told us it could do certain features, kept telling us it's possible and we kept trying to make it work. Finally they spent time with their team and realised they were giving us the wrong information. Wasted our time and energy.
March 14, 2025
Setup was pretty complex but support helped us out all the way through. After 2 weeks of tweaking, we are happy with the finished product.
March 12, 2025
March 12, 2025
Moazzam was helpful on the chat and was able to quickly resolve the issue that I was having with my domain. Well done!
March 10, 2025
Moazzam, est la définition de ce qu'un Service client devrait rassembler.
March 6, 2025
Thank you so much for all your help. Very efficient and great communication. Moazzam was amazing to work with!
March 2, 2025
Great app. Easy to setup and good customer support service for any issues.
Feb. 19, 2025
This was great! I tried using Loop and they were missing so many features it was really tough to use. I set this up in a day and is a no brainer. I highly recommend.
Feb. 11, 2025
Great customer Service. I reached out via chat and got some really good information but still i needed more help and they offered to get on a Zoom meeting with me to identify the issue. They did a great job troubleshooting my problem. Thank you and Neha was great. I hope you end up dealing with her. Very helpful
Feb. 5, 2025
Good, not great. There are some UX issues that make it occasionally buggy but the CS team is always very responsive and helpful.
Thank you for your valuable feedback. We're delighted to hear that you had a good experience with our customer support. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
Jan. 29, 2025