All reviews

Rating Breakdown

  • 5
    91% (634 ratings)
  • 4
    3% (18 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (3 ratings)
  • 1
    5% (35 ratings)

Reviews with Text

  • 99% (683)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 4, 2025

We’ve had a great experience with Reviews.io support team so far. Jenson supported us with exceptional attention to detail and a very fast response time. He made the setup process easy and smooth, and we truly appreciate the dedication and professionalism. Thank you for the excellent service!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Top service from Luna, Connor and the team at Reviews.io 3 years down the road and only getting better! Well done guys PS- get UK TikTok integration sorted ;-)

Using app

--

Total reviews

6

Average rating

4.3

5 / 5 Share

Dec. 1, 2025

Super Hotline, danke Jenson

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

Great team. Very responsive. Good features.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

Using app

11 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

Jenson is the best!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

I was struggling to integrate my USA Shopify store to my Reviews IO account, but the customer service team came back to me on their live chat and fixed my issue immediately. Great customer service. Would absolutely recommend.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

Our experience with Reviews.io has been excellent so far. The support team is fast, clear, and genuinely helpful. Leila guided us through the setup with patience and attention to detail, and Jenson handled our import with impressive speed and care. Both made the transition incredibly smooth. We truly appreciate the level of service

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

I'm very happy with reviews.io. Easy setup, easy integration, easy reviews.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Fantastic customer service, great integration with google, easy to use. Highly recommend.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Jenson was very kind & helpful. Thank you!

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 4, 2025

Fantastic customer service!!! Abuzar literally was able to fix all of my website issues, including things I didn't even understand!

Store

Lapin Luxuries

Using app

2 months

1 / 5 Share

Oct. 27, 2025

Migration support is non-existent. Tried migrating 500 reviews over from JudgeMe and keep our Google syndication intact, but all features were completely blocked and support wouldn't help. Off to YotPo we go..

Using app

About 1 hour

Total reviews

7

Average rating

1.6

5 / 5 Share

Oct. 24, 2025

We are happy with the service provided by Reviews.io since we onboarded about 3 years ago. Their customer service is always fast to help regarding issues and the Integration into Shopify and other tools work as expected. Can definitely recommend the tool.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

Support team are excellent. Very responsive and helpful

Store

Renapur

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Excellent Support Experience with Jenson I recently had the pleasure of working with Jenson, and I must say the experience was exceptional. He was highly responsive, addressing my queries promptly and ensuring that every concern I had was thoroughly resolved. What stood out the most was his dedication to providing clear, helpful, and actionable guidance. Jenson didn’t just offer quick answers, he went the extra mile to explain solutions in a way that made everything easy to understand and apply. His professionalism and commitment to customer satisfaction made the entire process smooth and stress-free. I genuinely appreciate the level of support I received. Jenson is an outstanding representative and a real asset to the team.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

I couldn't install the app's necessary widgets. However, the support team was very helpful, and the installation was completed. It works fine with the required emails. Thank you very much.

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

It took a bit to get to customer service, but once I did it was awesome. They helped me fix my issue in no time. LOVE them!

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

Its a good app. But whats really good is the support!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

I’ve had a fantastic experience using Reviews.io on my Shopify store. What really sets this app apart is the top-notch customer support. I encountered an issue, and the support team responded immediately. They not only fixed the problem within a single day but were also incredibly friendly and helpful throughout the entire process. It’s rare to find such a dedicated and responsive team! Highly recommended if you’re looking for a reliable reviews solution with outstanding service.

Store

H3R LAB

Using app

5 months

Total reviews

2

Average rating

5.0