REVIEWS.io Product Reviews App for Shopify

REVIEWS.io Product Reviews App

Collect product reviews, star ratings, testimonials, UGC + Q&A
Rating
4.7
Feedback
716
Reviews
Chart
#348
Shopify

All reviews

4 / 5 Share
June 3, 2024

Good interface and customer service - not all AI. Templates easy to change for automatic reviews. Happy with the app

Store Using app Total reviews Average rating
Eve Biology 9 months 2 4.5
Developer Reply

Thank you for your positive review! We’re glad to hear that you’re happy with the interface, customer service, and the ease of customizing templates for automatic reviews. We’re always striving for 5 stars—if there’s anything we can do to improve your experience even more, please let us know. We’re here to help! Thanks again for your feedback!

5 / 5 Share
May 31, 2024

great app, seamless integration and great support

Store Using app Total reviews Average rating
Fire Maestro About 1 year 1 5.0
Developer Reply

Thank you for the wonderful review! We’re so glad to hear that you’re enjoying the app and that the integration was seamless. It’s also great to know our support team has been there for you. Your feedback means a lot to us! Thanks for choosing REVIEWS.io—we’re here whenever you need us!

5 / 5 Share
May 15, 2024

Great customisation options for widgets and excellent support. If your problem isn't covered in the support documentation, there is always someone on hand to help really quickly.

Store Using app Total reviews Average rating
Vivida Lifestyle Over 3 years 3 5.0
Developer Reply

Thank you for the fantastic 5-star review! We’re delighted to hear that you’re enjoying our customization options for widgets and that our support team has been able to assist you quickly when needed. Your satisfaction is our top priority, and it’s great to know that we’ve been able to meet your expectations. If you ever need further assistance, we’re always here to help! Thanks again for your kind words and support.

5 / 5 Share
May 15, 2024

Very good reviews platform for all thing D2C !

Store Using app Total reviews Average rating
ELEAT Almost 2 years 7 5.0
Developer Reply

Thank you for the great review! We're delighted to hear that you find our platform valuable for all things D2C. Your feedback is much appreciated, and we’re here to keep supporting your success! Thanks for choosing REVIEWS.io!

5 / 5 Share
May 10, 2024

Easy to set up, works fine and the support team is super helpful. Highly recommended!

Store Using app Total reviews Average rating
HOME ART HAVEN 3 months 3 5.0
Developer Reply

Thank you for the great review! We’re so glad to hear that you found the setup easy and that everything is working smoothly. It’s wonderful to know our support team has been super helpful as well. Your recommendation means a lot to us! Thanks for choosing REVIEWS.io—we’re here whenever you need us!

5 / 5 Share
May 8, 2024

Great support team, I had the pleasure of dealing with Leila who was super helpful and solved my issues

Store Using app Total reviews Average rating
Fallain Fitness 4 months 3 5.0
Developer Reply

Thank you for the fantastic review! We’re thrilled to hear that Leila provided you with such great support and was able to solve your issues. We’re proud of our team and glad to know they made a positive impact on your experience. If you ever need further assistance, don’t hesitate to reach out—we’re here to help!

5 / 5 Share
May 4, 2024

Used it in several stores by now and am fully convinced that this is by far the best review app there is. You might start with another but if things progress everyone I am in contact with switches to Reviews.io. Great support, superior product and fair pricing (from free for those who start and all the way to scaling companies).

Store Using app Total reviews Average rating
FAROS LINEN About 1 month 3 5.0
Developer Reply

Thank you for such an incredible review! We’re thrilled to hear that you’ve chosen REVIEWS.io for multiple stores and consider us the best review app out there. Your trust in our platform and feedback about our support, product quality, and pricing mean the world to us. It’s wonderful to know that as businesses grow, they find value in switching to reviews.io. We’re here to support you every step of the way, whether you're just starting out or scaling up. Thanks again for your continued trust and support!

1 / 5 Share
May 3, 2024

THEY OWN OUR REVIEWS! The worst thing is that if we want to export our reviews, we have to upgrade to the 90€ plan, which is insane. Customer support doesn't answer their emails, and chat is not available. It's one of the best review apps, but it's highly overpriced—I wouldn't switch to them if I hadn't already.

Store Using app Total reviews Average rating
WunschPerlen About 2 years 7 3.9
5 / 5 Share
April 30, 2024

We love reviews.io they were extremely helpful in the onboarding process and respond to enquiries straight away. We have accumulated over 700 reviews on our products since launch 6 months or so ago which is amazing! Thanks guys!

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for the lovely review! We’re thrilled to hear that you’ve had such a positive experience with REVIEWS.io, especially during the onboarding process. It’s fantastic to see that you’ve already accumulated over 700 reviews in just six months—what an achievement! We’re so glad we could be a part of your journey, and we’re here to support you every step of the way. Thanks for choosing us, and we’re excited to see your continued success!

5 / 5 Share
April 30, 2024

The team from REVIEWS.io is amazing. You can get in touch very easily and they help you super quick with your problem. thanks for that. Very good customer service.

Store Using app Total reviews Average rating
KRIOR About 1 year 1 5.0
Developer Reply

Thank you for the wonderful review! We're so glad to hear that you found our team amazing and that we could assist you quickly with your needs. Providing top-notch customer service is our priority, and it’s great to know we hit the mark. Thanks again for your kind words—we’re always here to help!

5 / 5 Share
April 29, 2024

Very fast reply on chat and very helpful

Store Using app Total reviews Average rating
Kukoon Rugs Online About 2 hours 3 5.0
1 / 5 Share
April 19, 2024

Absolutely no customer service there. I uninstalled their app and there is still code on my website. After 3 days no respons at all on a question I've send. Pffff

Store Using app Total reviews Average rating
D O N A V I Over 1 year 2 3.0
Developer Reply

Hi there, I'm sorry to hear about your frustrating experience with our product and customer service. We take your feedback seriously and are continuously working to improve our customer support. We understand the importance of providing a smooth and efficient experience for our users, and we're committed to providing the best experience possible. Our team has reached out and assist in resolving this issue, however, there has been no response as of yet. If there is anything we can help you with in the future then please feel free to get in touch as we are always around and happy to assist. Kind regards Support REVIEWS.io

5 / 5 Share
April 18, 2024

Store Using app Total reviews Average rating
Valeria and Viktor About 2 months 3 5.0
1 / 5 Share
April 14, 2024

We loved Reviews.io and have used them for years. No longer.. I'll be removing this app from all of our websites (12). They refuse to import the 670 VERIFIED reviews I had from an old website(s). However, they were perfectly fine adding and publishing Russian spam reviews. How their "trust standards" missed that I don't know.

Store Using app Total reviews Average rating
AgriGro 2 months 2 3.0
5 / 5 Share
April 3, 2024

We chose this app for our company reviews. We were surprised how many other modules the app offers. Maddox from the reviews.io team helped us incredibly with the installation in our store. And everything looks great. We highly recommend the app.

Store Using app Total reviews Average rating
georgioscollections 9 days 1 5.0
Developer Reply

Thank you so much for your wonderful review! We’re delighted that you chose REVIEWS.io for your company and that you were pleasantly surprised by the additional modules we offer. It’s fantastic to hear that Maddox was able to assist you with the installation and that everything is looking great. Your recommendation means a lot to us. We’re here to support you every step of the way—thanks again for choosing REVIEWS.io!

5 / 5 Share
March 28, 2024

This is one of the best reviews services we found, it looks great too. Support is very much on point, if a little slow.

Store Using app Total reviews Average rating
Marloe Watch Company Almost 5 years 11 5.0
Developer Reply

Thank you for the fantastic 5-star review! We’re thrilled to hear that you find our service one of the best and that you’re happy with how it looks. We appreciate your feedback about our support being on point, and we apologize for any delays you experienced. We’re continuously working to improve our response times to ensure you get the assistance you need as quickly as possible. Thanks again for your support and valuable feedback—we’re here whenever you need us!

5 / 5 Share
March 28, 2024

Die Plattform ist sehr individuell auf die eigenen Bedürfnisse anpassbar. Als Google Certified Partner haben die Bewertungen Einfluss auf unsere Sichtbarkeit bei Google und der Support unterstützt einen schnell und unkompliziert bei auftretenden Fragen und Problemen.

Store Using app Total reviews Average rating
Duftkunsthandlung About 17 hours 10 5.0
5 / 5 Share
March 25, 2024

Excellent support! No matter what time of day I contact Reviews.io support for assistance, I get an almost instant response. I've dealt with four members of the support team over the past week and each of them is knowledgeable, friendly and polite.

Store Using app Total reviews Average rating
Out of the Box Gifts 6 days 4 4.5
Developer Reply

We’re really glad to hear that our support team has been able to assist you quickly, no matter when you reach out. It’s wonderful to know that each person you’ve spoken with has been knowledgeable, friendly, and polite. Your kind words mean a lot to us, and we’re always here to help whenever you need it. Thanks again for choosing REVIEWS.io!

5 / 5 Share
March 15, 2024

Ich verwende diese Reviewplattform bereits seit mehreren Jahren und bin rundum zufrieden. Der Kundensupport ist ausgesprochen hilfsbereit und die Funktionen sind sehr gut.

Store Using app Total reviews Average rating
VON HEESEN Almost 3 years 2 5.0
5 / 5 Share
March 14, 2024

Tiana was so helpful and fast in solving our problem! Thank you!

Store Using app Total reviews Average rating
Qudos Beauty About 2 months 2 5.0
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