REVIEWS.io Product Reviews App
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Tiana was so helpful and fast in solving our problem! Thank you!
fantastic support and easy to use. I'm happy about next features, if i scale my little shop.
Thanks for your fantastic review! Little or big, our support will always remain the same! We love supporting all of our clients 🫶 Our live chat is always open if you need anything else!
The best reviews app out there. The customer service is fantastic too - Maddox, Daniel... all top class and really help make this a great business / app to use on your store. Highly recommended.
Maddox & Daniel are the dream team 🤝 if you ever need any support, our team is always here for you! 🫶
Thanks you Leila! Super helpful to walk me through how to set things up and answering my questions.
Leila is awesome! If you ever need anything else or want to discuss the platform - we're here for you! 🫶
I'm still testing it, but so far all the features i needed are in this app and the support is really fast and helpful!
Thank you for your review! If you ever need to discuss any of our features - our team is here for you! 🌟
Great support, so fast, very trustworthy. You can definitely rely on their support. It took me two days to solve a problem, but it only took them 15 minutes to solve it.
Thanks for the great review - I'm glad we could solve that for you! You can always come to us if you have any other issues! 🌟
NOT user-friendly at all! If you are trying to switch over from the Shopify Reviews system (which we've had in place for 6 years!) this company's system does NOT coordinate with the export file provided by Shopify to import your current stores reviews. When I attempted to follow the Reviews.io instructions for import, I was told by their associate that I would have to go through 6 years worth of reviews and manually make *each and every review* and line item workable to their system. Reviews.io might be fine if you are brand new company wishing to implement a review system to your store, but they definitely need to update their program and make their system work with Shopify if they want to gain customers who already have reviews on the Shopify platform.
Great support! Maddox helped us figure out an issue with integration. Thanks a lot!
Thanks for your amazing review, so glad Maddox was able to assist you! If you ever need any support, you know where to go! Our chat is always open if you want to discuss anything! 🌟
We are still very new, but customer support via chat has been excellent (kudos to Madox, Tina and Nancy) . Customer support via email never replied to any of our concerns, not even once.
Andrew and the Team at Reviews.io are exceptional. They are extremely patient and informative, assisting all stages of getting set up to support optimisations moving forward.
Seems good so far, had some issues but Daniel sorted it out for me very quickly, recommend the support for sure
I have just integrated the tool and so far I am thrilled. Super helpful and fast support. Many thanks to Daniel.
Very happy with Reviews.io. It integrates well with Shopify and their customer service is excellent.
schnelle hilfe in wenigen Minuten. Nur zu empfehlen. Die App tut was sie soll. Danke
der support war sehr schnell und unkompliziert. Meine wünsche wurden sehr schnell umgesetzt, sodass meine frustration der Technik innerhalb von wenigen Minuten ein ende gesetzt war. Vielen Dank!
As a marketplace there was quite a bit of setting up to ensure that the app worked smoothly for us. The team at reviews.io have been great. They get back to you relly quickly and are very much solution focused. Those golden stars started showing up in google almost immediately! Very happy to be using reviews.io
Great support experience and app.
Guter Support, leider nur im Chat. Per Email kam leider auf mehr nachfassen nichts zurück.
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