All reviews

Rating Breakdown

  • 5
    91% (648 ratings)
  • 4
    3% (20 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (35 ratings)

Reviews with Text

  • 98% (698)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 21, 2025

I had an excellent experience with reviews.io! The support team is outstanding, especially Trilok, who provided exceptional assistance. Their service is top-notch, and they go above and beyond to help with any queries. Highly recommend! Five stars all the way!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with REVIEWS.io. It’s fantastic to know that Trilok and our support team could provide you with the exceptional assistance you deserve. Your recommendation means the world to us. We’re here for you anytime—thanks again for the five stars!

5 / 5 Share

June 7, 2024

Great Customer support. One of the best apps out there.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Wow, thank you for the fantastic review! We're absolutely thrilled that you love our app and had such a great experience with our customer support. Knowing that you find value in what we offer makes our day! We’re here to keep supporting you every step of the way. Thanks again for choosing us—we’re excited to continue to develop our app & features to support clients like you!

5 / 5 Share

June 6, 2024

I'm extremely satisfied with the Reviews app. It’s incredibly useful for allowing customers to see others' opinions. We encountered a few issues, but Adam resolved them promptly and was very kind throughout the process. We are very pleased with his customer service and would definitely recommend Reviews.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! We're thrilled to hear that you find our app incredibly useful! We're also glad to hear that Adam was able to promptly resolve any issues you encountered & that you were pleased with his customer service. Thank you for recommending us - your review means a lot to us!

1 / 5 Share

June 6, 2024

Incredible Bad Support. Was long Time Customer with many Shops. Never Ever Again.

Using app

About 1 month

Total reviews

2

Average rating

3.0

Developer Reply

Thank you so much for your feedback. We apologize that you did not feel you received a sufficient level of support from us. We do our utmost to ensure customer satisfaction. Unfortunately, I am unable to locate any records of your business on our platform here at REVIEWS.io. Our support team is available via live chat 21 hours a day to accommodate our global reach, ensuring we're on hand to help customers when they need it most. If you have any further questions, our team will be more than happy to assist via live chat. Kind regards, Support REVIEWS.io

4 / 5 Share

June 3, 2024

Good interface and customer service - not all AI. Templates easy to change for automatic reviews. Happy with the app

Using app

9 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your positive review! We’re glad to hear that you’re happy with the interface, customer service, and the ease of customizing templates for automatic reviews. We’re always striving for 5 stars—if there’s anything we can do to improve your experience even more, please let us know. We’re here to help! Thanks again for your feedback!

5 / 5 Share

May 31, 2024

great app, seamless integration and great support

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We’re so glad to hear that you’re enjoying the app and that the integration was seamless. It’s also great to know our support team has been there for you. Your feedback means a lot to us! Thanks for choosing REVIEWS.io—we’re here whenever you need us!

5 / 5 Share

May 15, 2024

Great customisation options for widgets and excellent support. If your problem isn't covered in the support documentation, there is always someone on hand to help really quickly.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the fantastic 5-star review! We’re delighted to hear that you’re enjoying our customization options for widgets and that our support team has been able to assist you quickly when needed. Your satisfaction is our top priority, and it’s great to know that we’ve been able to meet your expectations. If you ever need further assistance, we’re always here to help! Thanks again for your kind words and support.

5 / 5 Share

May 15, 2024

Very good reviews platform for all thing D2C !

Store

ELEAT

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for the great review! We're delighted to hear that you find our platform valuable for all things D2C. Your feedback is much appreciated, and we’re here to keep supporting your success! Thanks for choosing REVIEWS.io!

5 / 5 Share

May 10, 2024

Easy to set up, works fine and the support team is super helpful. Highly recommended!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the great review! We’re so glad to hear that you found the setup easy and that everything is working smoothly. It’s wonderful to know our support team has been super helpful as well. Your recommendation means a lot to us! Thanks for choosing REVIEWS.io—we’re here whenever you need us!

5 / 5 Share

May 8, 2024

Great support team, I had the pleasure of dealing with Leila who was super helpful and solved my issues

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the fantastic review! We’re thrilled to hear that Leila provided you with such great support and was able to solve your issues. We’re proud of our team and glad to know they made a positive impact on your experience. If you ever need further assistance, don’t hesitate to reach out—we’re here to help!

5 / 5 Share

May 4, 2024

Used it in several stores by now and am fully convinced that this is by far the best review app there is. You might start with another but if things progress everyone I am in contact with switches to Reviews.io. Great support, superior product and fair pricing (from free for those who start and all the way to scaling companies).

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for such an incredible review! We’re thrilled to hear that you’ve chosen REVIEWS.io for multiple stores and consider us the best review app out there. Your trust in our platform and feedback about our support, product quality, and pricing mean the world to us. It’s wonderful to know that as businesses grow, they find value in switching to reviews.io. We’re here to support you every step of the way, whether you're just starting out or scaling up. Thanks again for your continued trust and support!

1 / 5 Share

May 3, 2024

THEY OWN OUR REVIEWS! The worst thing is that if we want to export our reviews, we have to upgrade to the 90€ plan, which is insane. Customer support doesn't answer their emails, and chat is not available. It's one of the best review apps, but it's highly overpriced—I wouldn't switch to them if I hadn't already.

Using app

About 2 years

Total reviews

7

Average rating

3.9

5 / 5 Share

April 30, 2024

We love reviews.io they were extremely helpful in the onboarding process and respond to enquiries straight away. We have accumulated over 700 reviews on our products since launch 6 months or so ago which is amazing! Thanks guys!

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the lovely review! We’re thrilled to hear that you’ve had such a positive experience with REVIEWS.io, especially during the onboarding process. It’s fantastic to see that you’ve already accumulated over 700 reviews in just six months—what an achievement! We’re so glad we could be a part of your journey, and we’re here to support you every step of the way. Thanks for choosing us, and we’re excited to see your continued success!

5 / 5 Share

April 30, 2024

The team from REVIEWS.io is amazing. You can get in touch very easily and they help you super quick with your problem. thanks for that. Very good customer service.

Store

KRIOR

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We're so glad to hear that you found our team amazing and that we could assist you quickly with your needs. Providing top-notch customer service is our priority, and it’s great to know we hit the mark. Thanks again for your kind words—we’re always here to help!

5 / 5 Share

April 29, 2024

Very fast reply on chat and very helpful

Using app

About 2 hours

Total reviews

3

Average rating

5.0

1 / 5 Share

April 19, 2024

Absolutely no customer service there. I uninstalled their app and there is still code on my website. After 3 days no respons at all on a question I've send. Pffff

Using app

Over 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, I'm sorry to hear about your frustrating experience with our product and customer service. We take your feedback seriously and are continuously working to improve our customer support. We understand the importance of providing a smooth and efficient experience for our users, and we're committed to providing the best experience possible. Our team has reached out and assist in resolving this issue, however, there has been no response as of yet. If there is anything we can help you with in the future then please feel free to get in touch as we are always around and happy to assist. Kind regards Support REVIEWS.io

5 / 5 Share

April 18, 2024

Using app

About 2 months

Total reviews

3

Average rating

5.0

1 / 5 Share

April 14, 2024

We loved Reviews.io and have used them for years. No longer.. I'll be removing this app from all of our websites (12). They refuse to import the 670 VERIFIED reviews I had from an old website(s). However, they were perfectly fine adding and publishing Russian spam reviews. How their "trust standards" missed that I don't know.

Store

AgriGro

Using app

2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

April 3, 2024

We chose this app for our company reviews. We were surprised how many other modules the app offers. Maddox from the reviews.io team helped us incredibly with the installation in our store. And everything looks great. We highly recommend the app.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We’re delighted that you chose REVIEWS.io for your company and that you were pleasantly surprised by the additional modules we offer. It’s fantastic to hear that Maddox was able to assist you with the installation and that everything is looking great. Your recommendation means a lot to us. We’re here to support you every step of the way—thanks again for choosing REVIEWS.io!

5 / 5 Share

March 28, 2024

This is one of the best reviews services we found, it looks great too. Support is very much on point, if a little slow.

Using app

Almost 5 years

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for the fantastic 5-star review! We’re thrilled to hear that you find our service one of the best and that you’re happy with how it looks. We appreciate your feedback about our support being on point, and we apologize for any delays you experienced. We’re continuously working to improve our response times to ensure you get the assistance you need as quickly as possible. Thanks again for your support and valuable feedback—we’re here whenever you need us!