REVIEWS.io Product Reviews
Premier Shopify Product Review App | Trusted by 9000+ brands
Rating
4.6
feedback
712
chart
#1,128
All reviews
Rating Breakdown
Review RSS Feed
July 18, 2023
Great platform to be a part of. Having good customer reviews is crucial in driving sales and reviews.io is the perfect way to collect and display them. Very helpful team of developers too.
Thank you so much for your amazing feedback, we're happy to have you as part of the platform too! We'll continue perfecting our solution and together we can achieve great things :) Glad you found our team helpful, we're always available to you on our live chat service!
July 16, 2023
We absolutely love how the platform works and how easy and seamless the integration has been across our 3 platforms. The team at reviews.io have been exceptional, helping us through every stage and providing amazing support. This has been one of the best decisions implementing this reviews solution and highly recommend this to anyone.
Thank you for your amazing review, we're super happy to hear that you're impressed by our product and team :) we strive to be as helpful as possible and to achieve the best results together. We're happy you made the decision to join us, here's to the future! Let us know on our support chat if you need any further assistance!
July 13, 2023
Daniel was very helpful in implementing reviews on our website. He always replied quickly and answered any questions I had. Great service.
We're happy to hear that Daniel provided you with great service, thank you for your review! If you ever have any other questions our team is always here for you to continue providing that level of support :) We're here for you!
July 13, 2023
We have been using Reviews.io for 2 years now and are more than satisfied. The support is very fast and the app is an overall gain for the store.
Thank you for your loyalty over the past two years! No doubt we've both grown together over the years and we will continue to improve our product for you! Happy you had great service from our support team, we're here always if you need any further assistance!
July 12, 2023
Works perfectly! Customer support was very helpful as well! Can highly recommend. I moved over from Trusted Shops to review.io
Welcome to REVIEWS.io! We're so happy to have you :) glad you feel our support is helpful, we're always here for our customers and strive to provide the best service. Any further questions or just for a chat and we're always available on our live chat!
July 12, 2023
Best support out there! And great features which are really easy to implement in to the shopify store!
Glad you think so! We agree ;) our team is always striving to be the best for the benefit of our customers so reviews like this are great to hear! If you have any more questions you know where to find the team!
July 11, 2023
super kundenservice. Gutes tool für jeden shop, bin sehr zufrieden und es bietet verschiedene Möglichkeiten der Darstellung
Store
vegardians GmbH
Using app
About 19 hours
July 7, 2023
Always very responsive and quick to get things implemented! Highly recommend to anyone wanting a trustworthy and reliable solution
Thank you for your amazing review, it means a lot to hear feedback like this from customers such as yourself. We really try to be the most trustworthy and open review platform on the market :) If you ever need any more help then we're here to provide the best support possible!
May 6, 2024
We had a few questions and therefore contacted the team. Really quick and helpful support from Maddox, Tiana and the whole team. Thank you so much
Thank you so much for your review and name drop for Maddox - we're glad you appreciate him as much as we do! Any further questions please reach out to our support team and we'll be happy to assist in any way!
July 7, 2023
Der Kundensupport hilft einem immer weiter und löst teilweise auch die Probleme welche man geändert haben möchte.
Vielen Dank, dass du dir die Zeit genommen hast, dein Feedback mit uns zu teilen. Es freut uns sehr zu hören, dass du ein zufriedener REVIEWS.io-Kunde bist. Deine Zufriedenheit bedeutet uns alles. Wenn du Unterstützung benötigst, um deinen Kontofortschritt zu besprechen oder Fragen zu den Funktionen zu klären, freuen wir uns sehr, dich im Live-Chat zu begrüßen! Und selbst wenn du nur vorbeikommen möchtest, um uns persönlich "Hallo" zu sagen, bist du herzlich willkommen. Wir freuen uns darauf, mit dir zu sprechen!
July 6, 2023
Daniel was super patient with me and very helpful. incredible customer service. Thank you for your help with quickly sorting out problem.
Thank you so much for your wonderful review, Daniel is very happy to have been able to assist you with your dilemma :) Remember if you have any further issues then hop onto our live chat where we can discuss features or anything you need help with :)
July 5, 2023
Support was great, helped me to fix a bug quickly - thanks, Maddox :) I had issues installing the widget correctly but now it works.
Amazing to hear this! Maddox is fantastic and we're glad he's been able to assist! Don't forget to pop into the dashboard and check out features that you may not yet be using, we really do like to make sure all accounts are performing to the highest of standards, so if there is anything you would like to discuss feature wise, then please do jump on our live chat and we will be happy to help advise and assist :)
July 4, 2023
My customers love it. It increased my conversion rate. Also the image option is very nice. Their customers support is quick and very helpfull. Can recommend it to everyone!
We absolutely love that your customers love it :) Happy to hear that you found our support quick and helpful, we're always striving to be the best we can be for our clients. If you need support again, you know where to find the team! Always here for you :)
July 4, 2023
Choosing the right review provider was not easy, but we are more than happy that we chose reviews.io. It's great to see that the team is always expanding their service and adding new features. We can only recommend it
We’re so glad you chose us as your review platform and we’ll continue improving our product to confirm that you made the right choice :) Please feel free to reach out to us on live chat if you need anything from the team!
June 30, 2023
I recently had the pleasure of experiencing very good customer service from this company. Their dedication to providing exceptional support was evident throughout my interaction. The representatives were friendly, attentive, and knowledgeable, ensuring that all my queries were promptly addressed. They went the extra mile to assist me and made me feel valued as a customer. The communication was excellent, and I felt well-informed at every step. I am truly impressed by their commitment to delivering top-notch customer service. I highly recommend this company to anyone seeking a positive and satisfying experience.
Thank you for sharing your wonderful experience with us! We're thrilled that our friendly, attentive, and knowledgeable customer service promptly addressed your queries, making you feel valued. Your recommendation means a lot to us! Feel free to jump on live chat for any assistance in discussing your account progress, features or just to pop in to say hi :) We’re always here for our clients!
June 30, 2023
We have been happy customers for 5 years. We are a unique company because we don't have a lot of skus, but do decent volume. All that said the price and feature set from Review IO met our needs perfectly.
Thank you so much for taking the time to share your feedback with us. We're thrilled to hear that you have been a happy customer of Reviews.io for the past five years. Your loyalty and support mean the world to us. Be sure to jump on live chat for any assistance in discussing your account progress, features or just to pop in to say hi :)
June 30, 2023
Top app and would recommend to anyone. What set's it apart from others is the continuous development and improvements, bringing new features to adapt to changing digital trends. The support is top class too, quick and responsive. Shout out to Adam who helped me with some custom code to enable review images to show on my theme, thanks! Improvements for them to consider: 50 review invitations allowance for the basic plan isn't very many, especially when you factor in test sends being part of this. It would be nice to have maybe 80 or 100 allowance per month, since the next package up has an allowance of 500 per month but is a lot more money to commit as a small business. It would just help our costs grow more organically with sales, but I get for faster growth businesses the extra cost of the next package up wouldn't be a problem. Overall, very good hence the 5 stars.
Thank you so much for your Review, we really appreciate you taking the time to leave us such a wonderful review and great content! Always great to hear our clients are loving our features as we are always looking to innovate and bring our clients the best tools to be able to grow their brand! We love our support team, so I'm very pleased to hear you do too! I've passed on your special mention to Adam, name drops are always great for our teams development! I've passed on your feedback to the relevant team members, we always take our clients views and feedback into consideration so again many thanks for giving your time to send across some great content!
June 28, 2023
I'm glad I went with reviews.io for google reviews stars, they have reasonably priced packages compared to others, they quickly respond to messages and resolve any issues. It is great to know that you are communicating with an actual human who is interested in supporting your business unlike another platform.
Thank you so much for your review, we really do appreciate the time taken and the great feedback you have left about your experience you are having with us so far. Its also amazing to hear from our clients that you really do feel the support our team offers as we do really put our clients growth and performance first! Here's to seeing your account grow and develop :)
June 28, 2023
Great app and Excellent customer support. Maddox was very helpful in helping us setting up some features and fixing some issues we were having.
Amazing to hear this! Thank you so much and Maddox will be very happy to hear you are happy and things are going well for you! Don't forget to pop into the dashboard and check out features that you may not yet be using, we really do like to make sure all accounts are performing to the highest of standards, so if there is anything you would like to discuss feature wise, then please do jump on our live chat and we will be happy to help advise and assist :)
June 26, 2023
Great customer service. Every time I needed something the team at reviews.io got right back to me and fixed my problem immediately.
We aim to please! Thank you so much for your feedback and great to see the team are looking after your needs, great to have you as a client of REVIEWs.io and be sure to jump on live chat for any assistance in discussing your account progress, features or just to pop by and say hi! ;)