All reviews

Rating Breakdown

  • 5
    91% (647 ratings)
  • 4
    3% (20 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    5% (34 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 10, 2023

Would highly recommend installing the REVIEWS.IO app for collecting your reviews. It integrates seamlessly with my Shopify website and the dashboard is very easy to use. The customer service provided is helpful, fast and responsive.

Store

Bebeco

Using app

9 months

Total reviews

11

Average rating

4.6

Developer Reply

Thanks for your recommendation! We really appreciate your feedback and are super happy to hear that you were satisfied with the support our team offered :) We're always looking to improve and make our platform even MORE streamlined for our amazing clients such as yourself. If you ever need anything, our team is here for you!

5 / 5 Share

Aug. 10, 2023

We've been with Reviews.io for years now across Magento and now moving over to Shopify. It's hassle free, full of features with support you can rely on when needed. Definitely recommend for anyone who wants to take company and product reviews seriously.

Using app

About 1 month

Total reviews

7

Average rating

4.9

Developer Reply

Thank you so much for your review, we really appreciate your loyalty and that we were able to support with your migration to Shopify. We'll continue to make our solution as streamlined and hassle-free, but if you do have any issues - our live chat is available 24/7!

5 / 5 Share

Aug. 9, 2023

Great support from the team all around. They have been very helpful in our migration of platforms! Excited to see how the platform performs once we are up and running :)

Using app

16 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your review, we're super happy to have you on our platform :) Welcome! If you have run into any issues, be sure to contact our team who are ALWAYS available :) or if you just wanted to learn more about a feature! Always here for you!

5 / 5 Share

Aug. 9, 2023

Works great for us. More trnsparency for our customers is always welcom. Nice App - which works perfectly.

Using app

3 months

Total reviews

8

Average rating

4.5

Developer Reply

Thank you so much for your amazing review, the team is super happy to hear that our app is working perfectly for you. We strive for perfection which is why we are constantly pushing out new updates to continue to be the best! If you need any help or support, our live chat is always open! :)

5 / 5 Share

Aug. 9, 2023

I switched from another provider to Reviews.io. I was helped super fast and well with the export/import of the previous reviews and also with the integration into the theme the support and the dev team was very helpful. All in all, I am very satisfied so far and am excited to collect the first reviews via reviews.io.

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your great review, we're super happy to have you on REVIEWS.io and look forward to the future working together. Our team is always available for you 24/7 to assist in whatever you need :)

5 / 5 Share

Aug. 7, 2023

The reviews.io team are consistently quick and useful in getting back to us – and are always friendly and helpful!

Store

Canopey

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your great review, we really appreciate your amazing feedback! We take pride in delivering the best customer experience for our clients - we're here for you on our live chat if you need anything else!

5 / 5 Share

Aug. 2, 2023

There's one person here that really stood out Maddox, he was fast, attentive, and trouble shoot my problem here using this application.! 6 stars if I could.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Maddox is a star, isn't he! Our team fully agrees that Maddox is a 6-star team member so we're very happy when he gets recognition from clients such as yourself. If you have any further questions or just a chat, our team is always available 24 hours :)

5 / 5 Share

Aug. 1, 2023

Super helpful when sorting out issues, thank you. Great speed and patience when working on code specific changes.

Store

Brite

Using app

About 24 hours

Total reviews

8

Average rating

5.0

Developer Reply

We really appreciate the great review. Our team is always working on how we can provide the best possible experience for our amazing customers. Glad to hear you had one of those experiences :) Any further assistance needed and our live chat is always available!

5 / 5 Share

Aug. 1, 2023

Been with Reviews for years, their support is fantastic and the integrations are on point. I do wish there extended plans were slightly cheaper, but I guess you can't have everything.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing review, we're grateful to have such loyal customers such as yourself. We do believe that our subscription prices match our product but appreciate your feedback. If you ever have any issues, we're always here for you!

5 / 5 Share

Aug. 1, 2023

Very nice review app. Lot of possibilities. Account managers very helpful. I recommend to any e-commerce.

Store

ROOKIE

Using app

Over 2 years

Total reviews

10

Average rating

4.9

Developer Reply

Thank you so much for your recommendation, we strive to be the best review platform on the market! The possibilities will keep on growing as well as we continue to perfect our product!

5 / 5 Share

Aug. 1, 2023

Great app and really good customer support team! We have been collecting far more reviews with more images too. And these all look great on our site with their widgets.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We're glad you had a great experience with our support team. Any further questions and we're here to help!

5 / 5 Share

July 31, 2023

So far so good with the app on our Shopify store - Daniel at Reviews.io has been a great help. Many thanks!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review, glad to hear you're happy with the platform and our Shopify Integration! Daniel is a fantastic team member here on the REVIEWS.io team :) Any further questions or assistance needed and our live chat is always available to you!

2 / 5 Share

July 28, 2023

Looks good but cannot even install the widgets, get them displayed on my web, giving up... Please make it easier, what about automatic?

Using app

22 minutes

Total reviews

4

Average rating

4.3

Developer Reply

Hi there, We are sorry to hear that you are struggling to set up your REVIEWS.io account. We have plenty of articles to help assist you with installing REVIEWS.io onto your Shopify store and are more than happy to answer any questions you have regarding the installation. Unfortunately, due to each store's set-up being different, it would be difficult to provide automatic installations for all clients, however, if you are using a 2.0 theme in Shopify, we have easy app embeds that can be added using drag&drop. Kind regards Support REVIEWS.io

5 / 5 Share

July 28, 2023

I am a new small business owner. I tried lots of things -- google ads and all kinds of plugins. Reviews.io has the best customer support I have ever experienced. Thank you so much for the great product and the great customer support.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

And thank you for your amazing feedback! We take pride in knowing our solution is accessible for businesses of all sizes :) If you ever need support, just know that we're always available to you!

5 / 5 Share

July 26, 2023

Best reviews app. Customer service is INCREDIBLE. Widget is really customizable and the team really helped me to get every steps done fast.

Store

Hooké

Using app

Over 1 year

Total reviews

5

Average rating

4.6

Developer Reply

The team is so happy to hear you think so - we agree! Our incredible customer service team is here for you to help you get the most of our platform :) If you ever need anything else or want to take a deeper look into our features, just let the team know!

5 / 5 Share

July 24, 2023

I've been using Reviews.io for my Shopify store for the past few months, and I'm absolutely loving it. The app is incredibly easy to use, and it's helped me collect hundreds of reviews from my customers. I love that I can customize the look and feel of the review widget to match my store's theme, and I also appreciate the fact that I can easily segment my audience and send targeted review requests. The customer support at Reviews.io is also top-notch. I've had a few questions along the way, and they've always been quick to respond and help me out. Overall, I highly recommend Reviews.io to anyone who wants to collect more reviews for their Shopify store. It's the best review app on the market, and it's definitely worth the investment. Pros: Easy to use Customizable Great customer support Collects more reviews Improves customer trust Cons: NONE Overall: Reviews.io is the best Shopify review app on the market. It's easy to use, customizable, and has great customer support. If you want to collect more reviews for your store, I highly recommend giving Reviews.io a try.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Wow! Thank you for the amazing feedback :) We really appreciate you taking the time to leave such a detailed review, the team love reading comments such as yours! The team is always available 24/7 to answer questions on anything we can help with and we'll do our best to keep providing that top-notch level of service :) Once again, we really appreciate your recommendation and look forward to the things we can achieve together!

5 / 5 Share

July 21, 2023

I really like how easy it is to use this program as a whole. The design is clean, easy to understand, and simple to use, which I really like. The learning curve was not too steep, which made using the software very easy and simple for me. It's clear that the main goal of its creation was to help people understand it. I can't end this review without mentioning how much help Leila gave me when I started working there. Her advice was very helpful. Leila's deep knowledge of the software and her ability to explain it in a way that was easy to understand made the training process much easier for me. Thank you, Leila, for making my time so much fun. You set a high standard for customer service.

Using app

About 17 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your amazing review, Leila is an incredible team member here at REVIEWS.io and we're so glad that she was able to help you. She and the rest of the team always set the bar as high as we can for our clients. If you ever need anything else, our team is always available for you!

5 / 5 Share

July 21, 2023

I am very happy I went with reviews. They are always very helpful and personal whenever I query anything on the live chat and it is an easy-to-use system.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We are very happy to have you here with us at REVIEWS.io :) if you ever have any further questions then our live-chat service is always available to you!

5 / 5 Share

July 19, 2023

I have been loving this app!!! My clients are able to easily review my products which helps convert sales. Their help team has been very responsive and helpful any time I have reached out. I would highly recommend this app.

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing review, we're glad to hear you're loving our app! We love that :) Thank you for your recommendation, we really appreciate that and we'll continue to provide the best service when you have any issues or questions :) We're always here on our live chat service for you!

5 / 5 Share

July 18, 2023

Reviews.io is a fantastic Reviews site! They are unbelievably helpful and always available for any issues. I love how easy everything is and how much there is that you can use. They will always point you in the right direction to better the experience for us and our customers! Thank you so much and keep up the good work!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! We strive to make our platform as easy as possible for our clients - however, whenever an issue or question does crop up we aim to make that experience as great as possible. Glad you found us helpful! Any other questions and our team is always available to you on live chat!