All reviews

Rating Breakdown

  • 5
    91% (640 ratings)
  • 4
    3% (21 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (36 ratings)

Reviews with Text

  • 99% (694)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 23, 2024

the best way to collect reviews and outstanding customer support!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

We’re thrilled that REVIEWS.io has been a great fit for collecting reviews and that our customer support has been able to meet your expectations. We’re all about making sure you have a seamless experience, and it’s great to know that’s been the case for you. Thanks for sharing your feedback!

5 / 5 Share

Sept. 20, 2024

Everything works fine - Support ist excellent :)

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We’re happy to hear everything is working smoothly for you! It’s great to know that our support team has been able to assist you effectively. Don’t hesitate to reach out if you need further assistance - we’re here whenever you need us!

5 / 5 Share

Sept. 16, 2024

Great reviews platform, highly recommended and their support is excellent and fast!

Store

Geckota

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the great review! We’re glad to hear that you’ve had a positive experience with both the platform and our support team. It’s always our goal to provide fast and helpful assistance, so we’re happy to know that’s been the case for you. Your recommendation means a lot to us!

5 / 5 Share

Sept. 13, 2024

SUCH a good app. We use almost all of the widgets from REVIEWS.io. They're great at showcasing our products. The service is always incredible.

Store

Zipster

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the amazing feedback! We’re thrilled to hear that you’re making the most of our widgets and that they’re helping showcase your products effectively. It’s great to know that our support team has consistently met your expectations. We truly appreciate your continued trust in REVIEWS.io and are here for anything you need!

5 / 5 Share

Sept. 10, 2024

The integration has great features with Shopify and the quick support is fantastic.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

We're glad to hear that the Shopify integration is working well for you and that our support team has been quick to assist. Your feedback means a lot to us, and we’re excited to continue helping you get the most out of the app!

5 / 5 Share

Aug. 28, 2024

I had an issue that needed resolving, and the support team was exceptional. The representative I worked with was very helpful and kind. He listened to my concerns and provided a solution quickly and efficiently.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We’re thrilled to hear that our support team was able to assist you so efficiently! It's great to know that the representative took the time to understand your concerns and provided a quick solution. We’re committed to delivering that level of care every time you reach out, and we look forward to continuing to support you as your business grows!

5 / 5 Share

Aug. 28, 2024

Customer service from reviews has always been very quick and helpful which is great when you're trying to understand/use new features. Trilok and Jake especially have been wonderful!

Store

Musashi

Using app

11 months

Total reviews

8

Average rating

5.0

Developer Reply

We’re happy to hear that Trilok and Jake were able to help you with the new features. It's great that our support team has made things easier for you as you get to know the platform. We appreciate your feedback and are always here if you need further assistance!

5 / 5 Share

Aug. 27, 2024

Great support.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear you've had a great experience with our support. It's always our goal to provide quick and effective assistance, and we appreciate you taking the time to share your thoughts.

4 / 5 Share

Aug. 27, 2024

Very friendly and helpful!! Thank you

Using app

7 months

Total reviews

2

Average rating

4.5

Developer Reply

Glad we could help out! Thanks for your review.

5 / 5 Share

Aug. 22, 2024

I'm satisfied with the service. They offer a lot of options for the widget, and the customer service is very helpful. Any inquiries made through the live chat are always replied to promptly.

Store

Modayn

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We’re glad to hear you’re satisfied with the service and that our widget options are meeting your needs. It’s great to know that our live chat support has been responsive and helpful. We appreciate you taking the time to share your experience.

1 / 5 Share

Sept. 3, 2024

This company appears to be run by Bots/AI - it is impossible to speak with anyone - the app DOESN'T work and you simply get fobbed off again and again

Using app

13 days

Total reviews

7

Average rating

2.3

Developer Reply

I'm sorry to hear about your frustrations with our customer support team, we do our very best to ensure we provide 10/10 support to all customers. We understand the importance of this issue and apologise for any inconvenience this has caused. Our engineering team has been investigating, and a fix should be implemented soon. We will be in touch as soon as this has been resolved and as always, please contact us if you have any further issues in the meantime. Kind regards Support REVIEWS.io

5 / 5 Share

Aug. 21, 2024

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

Extremely helpful. Helped me every step of the way across 2 days worth of issues, as I got to grip with the software and integrations. The support was easy, simple, and extremely helpful - not mention very knowledge with what the issue.

Using app

About 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for sharing your experience! We’re really glad to hear that our support team was able to guide you through the process and help resolve any issues you faced. It’s great to know that you found the support easy to follow and knowledgeable. We're always here to assist as you continue to get the most out of the software and integrations!

5 / 5 Share

Aug. 21, 2024

Superb.

Store

Vitera

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

easy to use and helpful team when things get a bit too techy for me to understand! They either do it for you or help you do it yourself!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

We are very happy with Reviews.io and the online assistance they provide. very speedy and easy communication.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

Maddox was super helpful with answering all my questions. He patiently understood my queries and quickly responded back with solutions. Great Customer Support!

Using app

7 months

Total reviews

16

Average rating

5.0

Developer Reply

We’re so glad to hear that Maddox provided you with the assistance you needed! It’s fantastic to know he was able to support you quickly & efficiently! Your positive feedback about our customer support means a lot to us. If you ever need further help, don’t hesitate to reach out—we’re always here for you! Thank you for the 5-star review!

5 / 5 Share

Aug. 13, 2024

Working with Reviews.io has been seamless and amazing! Support has been helpful with every step of the way!

Using app

2 months

Total reviews

10

Average rating

4.9

Developer Reply

Thank you for the fantastic review! We're thrilled to hear that your experience with REVIEWS.io has been seamless and amazing. It’s great to know that our support team has been there for you every step of the way. We’re excited to continue supporting your success and appreciate your kind words!

5 / 5 Share

Aug. 8, 2024

Always Great service. A complete platform to handle everything review related. Everything is documented with clear steps on how to implement.

Using app

1 day

Total reviews

4

Average rating

4.3

Developer Reply

Thank you for your fantastic review! We’re thrilled to hear that you’ve had consistently great service and that you find our platform comprehensive for handling everything review-related. It’s wonderful to know that our documentation has been helpful and clear for implementation. Your feedback means a lot to us, and we’re here to support you every step of the way. Thanks for choosing REVIEWS.io!

5 / 5 Share

Aug. 6, 2024

Brilliant Customer Service - problem solved in a prompt and easy manner! Jodi CEO Prolong Lash

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you, Jodi, for the fantastic 5-star review! We’re so pleased to hear that you had a brilliant customer service experience and that we could solve your problem quickly and easily. Your satisfaction is incredibly important to us, and it’s great to know we met your expectations. Thanks for choosing REVIEWS.io, and for your continued trust in our service!