REVIEWS.io Product Reviews App

Been using reviews.io for over a year, really like the platform and the way it integrates. team is really good and helpful. Solid overall, well worth it.

Maddox from customer support was super helpful, the design team adhered to all of our needs and solved a complex issue.

Great fast live chat help - makes a huge difference when you're in the zone setting something up.

Great app! I have been using Reviews.io for a while now and just opened it up on another store. Their support is great and the tech is great as well.

Great service - Trilok was super helpful

I had trouble with the app, but Maddox quickly helped me solve the problem. Tech support is GREAT! Thank you!

Easy to use, good support and cheaper than Trustpilot

We have been using REVIEWS.io for some time and the portal has developed a lot. We recently migrated the website from Magento to Shopify and the migration and integration was straightforward. The support is excellent. Maddox resolved a recent issue promptly. We would have given 5 stars not 4 if it wasn't for the recent near doubling of the price. That said it is still way better value than Trustpilot and I understand a lower cost plan is on the way.

Their customer service is extremely slow. I downloaded the app and selected the highest-tier membership, which came with a 14-day trial. However, after installing the app, I realised that there are additional membership tiers beyond the one I chose on their website- not on shopify. It means some key features require even higher payments. I could accept that part, but when I tried to upgrade my plan through their customer support, they couldn’t take timely action. As a result, by the time they responded, my 14-day trial had already been reduced to just 8 days.

Generally a good tool with nice extras. Great support (today from Won).

I was helped quickly and the problem was solved in a few minutes. Mr. Abuzar is a very competent and helpful employee. Thank you very much!

Great customer service team. Really go above and beyond! Special thanks to Trilok :)

Just excellent compared with previous review companies. From signing up, they have fully supported me step by step to the point where within 2 working days, I've had all my reviews imported and I'm live.. So far, and excellent company.

Eine gute App die alles relevante anzeigt und eine einfache Integration mit allen gängigen Themes hat. Vielen Dank auch an Maddox, welcher mit nochmal mit dem Code geholfen hat.

Very good and helpful support. Our questions were answered immediately and we received targeted help. We can highly recommend reviews.io.

Excellent service and the team was super helpful

Maddox was great! Quick and seamless help! Thanks again

I was short cited in my original review. I installed the app, attempted self installation, hit numerous road blocks, and became frustrated. I was immediately contacted and offered help. So far customer service seems great. I am well on my way to resolving issues. Highly recommend downloading and working with the excellent customer service team. Although the app isn’t user friendly, there’s a great support staff backing you up.

The support team is very helpful and competent. My billing issue was resolved in no time.