REVIEWS.io Product Reviews App
Premier Shopify Product Review App | Trusted by 9000+ brands
Rating
4.7
feedback
695
chart
#1,388
All reviews
Review RSS Feed
Aug. 15, 2023
I've been using the App for a week now and I'm really impressed with the app and especially with the support! The onboarding process was super comfortable and even with more complicated questions, the support was always there to help me and did a really good job. The backend is very clear and easy to navigate. The integration with Shopify is easy and all widgets are visually very attractive. I also find the price-performance ratio very good compared to other providers, the costs are transparent and the scope of functions great. I am thrilled all around and recommend this app to anyone who wants to collect reviews on an independent platform.
Welcome to REVIEWS.io! We're so happy to have you here and look forward to working together :) Thank you for your amazing feedback on our platform, we'll continue to make our solution even better! If you have any further issues or questions, please let us know!
Aug. 15, 2023
I received incredible customer service from the REVIEWS.io tem when I needed help with installation. They were friendly and their dedication and expertise made the experience stress-free. I highly recommend their exceptional service. Thank you for your incredible support!
Wow! Thank you for your incredible review! Our team love to hear feedback like this as we strive to offer the best support ever. Once again, thank you for your super review and if you ever need any further support, you know where we are!
Aug. 12, 2023
The customer service was excellent. Shout out to Maddox, he was very helpful and have helped us with setting up and fixing any technical issues. The platform was very easy to set up and use.
We're glad you agree that Maddox is a star on our support team! If you need support or have any questions on our platform - our amazing support team is available 24/7. Once again, thanks for your great review :)
Aug. 10, 2023
Easily the worst customer service I've ever received for any product or service. There are lots of cool-sounding features but they're all buggy and don't work on even a basic level. I wasted countless hours going back and forth with customer support, to which they routinely ignored my questions and just spat out obtuse and unhelpful responses. I switched to Klaviyo Reviews and it has been incredible from the very beginning. Save yourself a ton of headaches and go with Klaviyo.
Hi there, I'm sorry to hear about your frustrating experience with our product and customer service. We take your feedback seriously and are continuously working to improve our customer support. We understand the importance of providing a smooth and efficient experience for our users, and we're committed to providing the best experience possible. If there is anything we can help you with in the future then please feel free to get in touch as we are always around and happy to assist. Kind regards Support REVIEWS.io
Aug. 10, 2023
Would highly recommend installing the REVIEWS.IO app for collecting your reviews. It integrates seamlessly with my Shopify website and the dashboard is very easy to use. The customer service provided is helpful, fast and responsive.
Thanks for your recommendation! We really appreciate your feedback and are super happy to hear that you were satisfied with the support our team offered :) We're always looking to improve and make our platform even MORE streamlined for our amazing clients such as yourself. If you ever need anything, our team is here for you!
Aug. 10, 2023
We've been with Reviews.io for years now across Magento and now moving over to Shopify. It's hassle free, full of features with support you can rely on when needed. Definitely recommend for anyone who wants to take company and product reviews seriously.
Thank you so much for your review, we really appreciate your loyalty and that we were able to support with your migration to Shopify. We'll continue to make our solution as streamlined and hassle-free, but if you do have any issues - our live chat is available 24/7!
Aug. 9, 2023
Great support from the team all around. They have been very helpful in our migration of platforms! Excited to see how the platform performs once we are up and running :)
Thank you so much for your review, we're super happy to have you on our platform :) Welcome! If you have run into any issues, be sure to contact our team who are ALWAYS available :) or if you just wanted to learn more about a feature! Always here for you!
Aug. 9, 2023
Works great for us. More trnsparency for our customers is always welcom. Nice App - which works perfectly.
Thank you so much for your amazing review, the team is super happy to hear that our app is working perfectly for you. We strive for perfection which is why we are constantly pushing out new updates to continue to be the best! If you need any help or support, our live chat is always open! :)
Aug. 9, 2023
I switched from another provider to Reviews.io. I was helped super fast and well with the export/import of the previous reviews and also with the integration into the theme the support and the dev team was very helpful. All in all, I am very satisfied so far and am excited to collect the first reviews via reviews.io.
Thank you so much for your great review, we're super happy to have you on REVIEWS.io and look forward to the future working together. Our team is always available for you 24/7 to assist in whatever you need :)
Aug. 1, 2023
Super helpful when sorting out issues, thank you. Great speed and patience when working on code specific changes.
We really appreciate the great review. Our team is always working on how we can provide the best possible experience for our amazing customers. Glad to hear you had one of those experiences :) Any further assistance needed and our live chat is always available!
Aug. 1, 2023
Been with Reviews for years, their support is fantastic and the integrations are on point. I do wish there extended plans were slightly cheaper, but I guess you can't have everything.
Thank you so much for your amazing review, we're grateful to have such loyal customers such as yourself. We do believe that our subscription prices match our product but appreciate your feedback. If you ever have any issues, we're always here for you!
Aug. 1, 2023
Very nice review app. Lot of possibilities. Account managers very helpful. I recommend to any e-commerce.
Thank you so much for your recommendation, we strive to be the best review platform on the market! The possibilities will keep on growing as well as we continue to perfect our product!
Aug. 1, 2023
Great app and really good customer support team! We have been collecting far more reviews with more images too. And these all look great on our site with their widgets.
Thank you so much for your amazing review! We're glad you had a great experience with our support team. Any further questions and we're here to help!
July 31, 2023
So far so good with the app on our Shopify store - Daniel at Reviews.io has been a great help. Many thanks!
Thank you so much for your review, glad to hear you're happy with the platform and our Shopify Integration! Daniel is a fantastic team member here on the REVIEWS.io team :) Any further questions or assistance needed and our live chat is always available to you!
July 28, 2023
I am a new small business owner. I tried lots of things -- google ads and all kinds of plugins. Reviews.io has the best customer support I have ever experienced. Thank you so much for the great product and the great customer support.
And thank you for your amazing feedback! We take pride in knowing our solution is accessible for businesses of all sizes :) If you ever need support, just know that we're always available to you!
July 26, 2023
Best reviews app. Customer service is INCREDIBLE. Widget is really customizable and the team really helped me to get every steps done fast.
The team is so happy to hear you think so - we agree! Our incredible customer service team is here for you to help you get the most of our platform :) If you ever need anything else or want to take a deeper look into our features, just let the team know!
July 21, 2023
I really like how easy it is to use this program as a whole. The design is clean, easy to understand, and simple to use, which I really like. The learning curve was not too steep, which made using the software very easy and simple for me. It's clear that the main goal of its creation was to help people understand it. I can't end this review without mentioning how much help Leila gave me when I started working there. Her advice was very helpful. Leila's deep knowledge of the software and her ability to explain it in a way that was easy to understand made the training process much easier for me. Thank you, Leila, for making my time so much fun. You set a high standard for customer service.
Thank you so much for your amazing review, Leila is an incredible team member here at REVIEWS.io and we're so glad that she was able to help you. She and the rest of the team always set the bar as high as we can for our clients. If you ever need anything else, our team is always available for you!
July 21, 2023
I am very happy I went with reviews. They are always very helpful and personal whenever I query anything on the live chat and it is an easy-to-use system.
We are very happy to have you here with us at REVIEWS.io :) if you ever have any further questions then our live-chat service is always available to you!
July 19, 2023
I have been loving this app!!! My clients are able to easily review my products which helps convert sales. Their help team has been very responsive and helpful any time I have reached out. I would highly recommend this app.
Thank you for your amazing review, we're glad to hear you're loving our app! We love that :) Thank you for your recommendation, we really appreciate that and we'll continue to provide the best service when you have any issues or questions :) We're always here on our live chat service for you!
July 18, 2023
Reviews.io is a fantastic Reviews site! They are unbelievably helpful and always available for any issues. I love how easy everything is and how much there is that you can use. They will always point you in the right direction to better the experience for us and our customers! Thank you so much and keep up the good work!
Thank you so much for your amazing feedback! We strive to make our platform as easy as possible for our clients - however, whenever an issue or question does crop up we aim to make that experience as great as possible. Glad you found us helpful! Any other questions and our team is always available to you on live chat!