REVIEWS.io Product Reviews

March 30, 2023

Great app to use to optimise your Google Performance & increase Conversion. Love the integrations with Klaviyo, Gorgias & Social. Team is super helpful & VERY responsive! Onboarding was seamless & fast. Shout out to Kehan, Jake & Andrew.

March 29, 2023

Have had a great experience with this app, been using it for a couple of years now and the support and functionality are terrific, have never let us down

March 29, 2023

Switching from TrustPilot. The support has been very responsive and knowledgeable. So far, pleased with the product.

March 29, 2023

Really helpful when I needed support on implementing widgets on our website. Connects with Klaviyo and you can do your own HTML designs of emails too. Lot's of functionality.

March 17, 2023

Migrated over to reviews.io from Trustpilot about 9 months ago and haven't looked back...cheaper, better support, better widgets, better conversion rates, better integrations...just better in every way.

Aug. 2, 2023

Honestly one of the best apps i have used, all the support is quick and helpful. We have been dealing with Kai who has gone above and beyond. Hes implemented all the widgets we needed. Really amazing..thanks Kai! I have also been dealing with Daniel who is equally as helpful! amazing customer service!

March 13, 2023

Jake was super helpful! I was going back and forth with the integration process and within 10 mins he worked his magic and it was done. Thank you Jake!

March 10, 2023

Very helpful when setting up my account. So far, so good! They have each of the attributes we are looking for.

Jan. 15, 2024

Sehr guter Kundenservice! Unglaublich hilfsbereit und schnell. Meine Fragen wurden schnell und effizient beantwortet. Die Auswahl an Features und Analyse Möglichkeiten, die die App bietet, finde ich sehr gut. Empfehlenswert. 6 Monate später: Der Support ist wirklich großartig! Sehr hilfsbereit und vor allem schnell!!!! Perfekt! 3 Monate später: Super Support! Schnell und hilfsbereit!

March 7, 2023

Excellent customer support throughout the implementation process. The dashboard and features are very intuitive. Great value. Very impressed.

March 7, 2023

Good platform to collect reviews. More modern, cheaper and more flexible than other "big" competitors. In addition, a super nice and helpful support team. Nothing to complain about here.

March 6, 2023

Fantastic service much better than the other competitors who charge a lot more. Customer care is second to none, especially Adam always goes above & beyond

March 3, 2023

Very good customer service, the app is pretty easy to use. Adam was very patient and helpful, so, 10/10.

March 3, 2023

We are very happy with the app and the support team. Huge thanks to Adam and the team for fixing our issues quickly.

Oct. 23, 2023

Expensive and they make it extra hard for you to cancel a membership, squeezing the money out of you as long as possible. There are apps with the same features which cost a fraction. If you want to cancel your subscription, you need to talk to a customer service who wont reply for hours. Then you have to confirm the cancellation via email, which doesnt arrive for hours. And if you are not planning to use the app for the remaining time, there is no partial refund for unused time. We spoke to the customer success team. No concessions at all. Very unhappy with the process and people. Again, there are apps with the same features, better support and lower prices.

March 3, 2023

Very supportive, friendly and helpful team! the app is great, it shows the reviews and has many features!

March 1, 2023

The support is unbelievably good and pro-active - via Live Chat as well as via E-Mail. Reviews.io offers some really innovative and useful features. We use the dynamic link feature to send out review invitations from our newsletter tool and we insert widgets via copy & paste code - it's all pretty easy to use and Reviews.io give you lots of styling options for its widgets, without any need to code.

Feb. 27, 2023

Very helpful service from Vilash in setting this up for our store and looking forward to see what Reviews.io can do for us.

Feb. 21, 2023

I had some problems with the installation but contacted customer service and talked to this lovely person named Mollie. She helped me with everything I needed. So the support is great especilly if you are lucky and get Mollie!

Feb. 17, 2023

Excellent app! The support is competent and fast. This is how work is fun. Can only recommend this app. We are a very small shop and are happy about the free plan. I hope to switch to a paid plan when there are significantly more sales in the future.