All reviews

Rating Breakdown

  • 5
    91% (647 ratings)
  • 4
    3% (20 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    5% (34 ratings)
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5 / 5 Share

Feb. 14, 2023

To cut a long story short, we had a very convoluted onboarding process (entirely our fault). Reviews.io have been so accommodating and helpful, and patient, extending some of our services as a goodwill gesture to help us get caught up. The whole team is very professional, and the technical support from Kai has been excellent. Very excited to start getting some new reviews and building our social proof - will write an update once we properly get off the ground

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 8, 2023

Raised a question on the live chat and Kai helped me to resolve this within a few minutes, thank you!

Using app

11 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 7, 2023

Its a great company. I have a complex Shopify Store and they put their developers on the clock to get it exactly how I asked.

Using app

About 1 month

Total reviews

1

Average rating

5.0

2 / 5 Share

Feb. 21, 2023

Support is awesome but in the end, there were just too many bugs when importing our reviews from the previous app so we did not keep it. There is too much Review.io branding in widgets, and you don't get access to all features with the highest plan advertised on the app store.

Using app

4 days

Total reviews

5

Average rating

3.6

5 / 5 Share

Jan. 30, 2023

In my experience, the best Review company if you have a Shopify store. They built the best mouse trap for Shopify.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 28, 2023

Great value for the price, solid features, supportive staff. Great alternative to Yotpo for emerging brands.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

The support team is incredible - they definitely go above and beyond. From setting-up video calls and being available at all times via email, they have the personal touch and service that so many APPs or platforms do not have.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2023

Very happy with the app. The support is always available and helps fixing little issues or installing a new feature. Can't complain.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

Great app, so many features! Also, SUPER helpful team! Sorted out installation of widgets and were incredibly responsive. Thank you Daniel :)

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2023

Reviews.io was introduced to us through a colleague as a fresh, new means of collecting reviews, UGC, and enhancing our customer experience through our website. I'm so glad we made the switch from our old reviews platform to Reviews.io because they sure deliver! Not only were we collecting reviews in no time- thanks to their easy to use dashboard and guidance, but they also quickly helped us get our widgets set up, as promised. So far so good with Reviews.io!! I look forward to exploring all we can do with this app. To Kehan, Joe, Leila, and Team- Thank you for being so responsive, kind, and great to work with!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2023

Can't commend the support they will provide well enough, Vilash was really responsive and gave quality advice on how to get the most out of their platform with the current plan I'm on.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 20, 2023

Hat alles super funktioniert und der Support hilft einem Zeitnahe mit allen integrationen weiter! Kann ich nur empfehlen.

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 17, 2023

Amazing reviews app! Adam and Kai have been very helpful on customising our widgets. Highly recommended!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

I was helped by Daniel recently to do some upgrades with the widget and his help was great, thank you very much!!! Thank you very much!!! appreciate your help!!

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2023

Great working app! Kai has been extra helpful to help us adapt the theme settings and code! Try without hesitating

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

Highly recommended! Clean and easy to navigate dashboard. The tools are great. Implementation is simple and fast. Rahul​ from the customer success team is a pleasure to work with, highly knowledgeable and exceeds expectations when it comes to executing improvements.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

Great app and the customer service of Reviews.io is top notch. Always reachable and answering pretty fast. Highly recommended!

Store

LEDs.de

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

Unbelievably fast service and very easy to implement the solution. Jake is an absolute superstar, we were up and running within 45 mins.

Store

Kanguru

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

Great app and customer service. Really like the widget library and how it interacts with our website

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2023

Customer Service (Kai) was extremely helpful and knowledgeable. Very easy transition from Judge.me. Revies.io has so much more feature and the image/video first approach also convinced us. Fantastic app!

Using app

9 months

Total reviews

3

Average rating

5.0