All reviews

Rating Breakdown

  • 5
    91% (640 ratings)
  • 4
    3% (21 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (36 ratings)

Reviews with Text

  • 99% (694)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 9, 2023

I switched from another provider to Reviews.io. I was helped super fast and well with the export/import of the previous reviews and also with the integration into the theme the support and the dev team was very helpful. All in all, I am very satisfied so far and am excited to collect the first reviews via reviews.io.

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your great review, we're super happy to have you on REVIEWS.io and look forward to the future working together. Our team is always available for you 24/7 to assist in whatever you need :)

5 / 5 Share

Aug. 1, 2023

Super helpful when sorting out issues, thank you. Great speed and patience when working on code specific changes.

Store

Brite

Using app

About 24 hours

Total reviews

9

Average rating

5.0

Developer Reply

We really appreciate the great review. Our team is always working on how we can provide the best possible experience for our amazing customers. Glad to hear you had one of those experiences :) Any further assistance needed and our live chat is always available!

5 / 5 Share

Aug. 1, 2023

Been with Reviews for years, their support is fantastic and the integrations are on point. I do wish there extended plans were slightly cheaper, but I guess you can't have everything.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing review, we're grateful to have such loyal customers such as yourself. We do believe that our subscription prices match our product but appreciate your feedback. If you ever have any issues, we're always here for you!

5 / 5 Share

Aug. 1, 2023

Very nice review app. Lot of possibilities. Account managers very helpful. I recommend to any e-commerce.

Store

ROOKIE

Using app

Over 1 year

Total reviews

11

Average rating

4.9

Developer Reply

Thank you so much for your recommendation, we strive to be the best review platform on the market! The possibilities will keep on growing as well as we continue to perfect our product!

5 / 5 Share

Aug. 1, 2023

Great app and really good customer support team! We have been collecting far more reviews with more images too. And these all look great on our site with their widgets.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We're glad you had a great experience with our support team. Any further questions and we're here to help!

5 / 5 Share

July 31, 2023

So far so good with the app on our Shopify store - Daniel at Reviews.io has been a great help. Many thanks!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review, glad to hear you're happy with the platform and our Shopify Integration! Daniel is a fantastic team member here on the REVIEWS.io team :) Any further questions or assistance needed and our live chat is always available to you!

5 / 5 Share

July 28, 2023

I am a new small business owner. I tried lots of things -- google ads and all kinds of plugins. Reviews.io has the best customer support I have ever experienced. Thank you so much for the great product and the great customer support.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

And thank you for your amazing feedback! We take pride in knowing our solution is accessible for businesses of all sizes :) If you ever need support, just know that we're always available to you!

5 / 5 Share

July 26, 2023

Best reviews app. Customer service is INCREDIBLE. Widget is really customizable and the team really helped me to get every steps done fast.

Store

Hooké

Using app

10 months

Total reviews

7

Average rating

4.7

Developer Reply

The team is so happy to hear you think so - we agree! Our incredible customer service team is here for you to help you get the most of our platform :) If you ever need anything else or want to take a deeper look into our features, just let the team know!

5 / 5 Share

July 21, 2023

I really like how easy it is to use this program as a whole. The design is clean, easy to understand, and simple to use, which I really like. The learning curve was not too steep, which made using the software very easy and simple for me. It's clear that the main goal of its creation was to help people understand it. I can't end this review without mentioning how much help Leila gave me when I started working there. Her advice was very helpful. Leila's deep knowledge of the software and her ability to explain it in a way that was easy to understand made the training process much easier for me. Thank you, Leila, for making my time so much fun. You set a high standard for customer service.

Using app

About 17 hours

Total reviews

8

Average rating

4.5

Developer Reply

Thank you so much for your amazing review, Leila is an incredible team member here at REVIEWS.io and we're so glad that she was able to help you. She and the rest of the team always set the bar as high as we can for our clients. If you ever need anything else, our team is always available for you!

5 / 5 Share

July 21, 2023

I am very happy I went with reviews. They are always very helpful and personal whenever I query anything on the live chat and it is an easy-to-use system.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We are very happy to have you here with us at REVIEWS.io :) if you ever have any further questions then our live-chat service is always available to you!

5 / 5 Share

July 19, 2023

I have been loving this app!!! My clients are able to easily review my products which helps convert sales. Their help team has been very responsive and helpful any time I have reached out. I would highly recommend this app.

Using app

25 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your amazing review, we're glad to hear you're loving our app! We love that :) Thank you for your recommendation, we really appreciate that and we'll continue to provide the best service when you have any issues or questions :) We're always here on our live chat service for you!

5 / 5 Share

July 18, 2023

Reviews.io is a fantastic Reviews site! They are unbelievably helpful and always available for any issues. I love how easy everything is and how much there is that you can use. They will always point you in the right direction to better the experience for us and our customers! Thank you so much and keep up the good work!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! We strive to make our platform as easy as possible for our clients - however, whenever an issue or question does crop up we aim to make that experience as great as possible. Glad you found us helpful! Any other questions and our team is always available to you on live chat!

5 / 5 Share

July 18, 2023

Great platform to be a part of. Having good customer reviews is crucial in driving sales and reviews.io is the perfect way to collect and display them. Very helpful team of developers too.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback, we're happy to have you as part of the platform too! We'll continue perfecting our solution and together we can achieve great things :) Glad you found our team helpful, we're always available to you on our live chat service!

5 / 5 Share

July 16, 2023

We absolutely love how the platform works and how easy and seamless the integration has been across our 3 platforms. The team at reviews.io have been exceptional, helping us through every stage and providing amazing support. This has been one of the best decisions implementing this reviews solution and highly recommend this to anyone.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing review, we're super happy to hear that you're impressed by our product and team :) we strive to be as helpful as possible and to achieve the best results together. We're happy you made the decision to join us, here's to the future! Let us know on our support chat if you need any further assistance!

5 / 5 Share

July 13, 2023

Daniel was very helpful in implementing reviews on our website. He always replied quickly and answered any questions I had. Great service.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

We're happy to hear that Daniel provided you with great service, thank you for your review! If you ever have any other questions our team is always here for you to continue providing that level of support :) We're here for you!

5 / 5 Share

July 13, 2023

We have been using Reviews.io for 2 years now and are more than satisfied. The support is very fast and the app is an overall gain for the store.

Store

WFN

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your loyalty over the past two years! No doubt we've both grown together over the years and we will continue to improve our product for you! Happy you had great service from our support team, we're here always if you need any further assistance!

5 / 5 Share

July 12, 2023

Works perfectly! Customer support was very helpful as well! Can highly recommend. I moved over from Trusted Shops to review.io

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Welcome to REVIEWS.io! We're so happy to have you :) glad you feel our support is helpful, we're always here for our customers and strive to provide the best service. Any further questions or just for a chat and we're always available on our live chat!

5 / 5 Share

July 12, 2023

Best support out there! And great features which are really easy to implement in to the shopify store!

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Glad you think so! We agree ;) our team is always striving to be the best for the benefit of our customers so reviews like this are great to hear! If you have any more questions you know where to find the team!

5 / 5 Share

July 11, 2023

super kundenservice. Gutes tool für jeden shop, bin sehr zufrieden und es bietet verschiedene Möglichkeiten der Darstellung

Store

vegardians GmbH

Using app

About 19 hours

5 / 5 Share

July 7, 2023

Always very responsive and quick to get things implemented! Highly recommend to anyone wanting a trustworthy and reliable solution

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your amazing review, it means a lot to hear feedback like this from customers such as yourself. We really try to be the most trustworthy and open review platform on the market :) If you ever need any more help then we're here to provide the best support possible!