All reviews

Rating Breakdown

  • 5
    91% (647 ratings)
  • 4
    3% (20 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    5% (34 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 9, 2023

Great App! Easy to set up and use. Klaviyo integration works smoothly thanks to the quick help of the support team. Thank you so much!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 9, 2023

Best customer support and really innovative tool. The widget library is awesome! I would recommend it for 100%!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 6, 2023

Amazing customer service extremely helpful and fast at responding to queries. They are always on hand via live chat which is very useful when trying to integrate widgets etc and easily guide you through the process :)

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

Wow... customer service has been beyond incredible. Kai and Adam have been so helpful in my seemingly mundane, but driving me crazy, questions during the set up process of the app. After going through several reviews apps that didn't seem to hit the mark, I think I've finally found one that will go the distance! Excited to work together to get the best from our customers.

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 4, 2023

Amador was super helpful and great to finally have a platform with verified reviews!! Integrates really nicely with Google reviews too and they can also import in old reviews

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 4, 2023

Super helpful trouble shooting with Mollie. Great support & help with even the most seemingly straight forward of questions - thanks!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2023

Vilash was great and helped us with our subscription and took the time to understand our business and goals. Highly recommend!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2023

Jake was phenomenal! I had an issue with my Customer Reviews not popping up and we were able to fix the problem and now all my reviews are viewable! Thanks so much to the Reviews.IO team I would recommend this app to any Business Owner wanting to start obtaining reviews on their site to build more Trust with their Customers!

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 30, 2022

Great customer support. Great tool with lots of options. Strong boost to ur e-commerce business. Thank you.

Store

3RD MAY

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 30, 2022

Very happy with this widget and the service is wonderful. There are many options available and Google reviews can also be integrated.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 23, 2022

Great app and set of widgets for shopify and really good value. One thing that's a massive positive is the support - the team are super responsive (they've always responded to me in 5-10mins ) and actually helpful! We looked at a few different review apps before but this one stands out the best by FAR

Store

Clara

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 23, 2022

What an amazing application for customer reviews! Great after sales and general support. Would never look elsewhere.. thumbs up to the team at REVIEWS..io

Store

HAMI

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2022

Kai rocks! I've used half a dozen review tools and Reviews.io takes the cake for best reviews tool there is.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2022

Wahnsinnig guter Support! Hatte Probleme bei der Installation. Support forderte Gastzugriff an und übernahm die Installation im Shopify Theme. Vielen Dank für die großartige und sehr schnelle Hilfe.

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 16, 2022

Reviews.io was a big help in collecting reviews. We were already doing ok with product reviews using another app but moving to Reviews.io helped us get our Google Local and Facebook reviews where they needed to be. Highly recommended.

Using app

About 2 years

Total reviews

15

Average rating

5.0

5 / 5 Share

Dec. 12, 2022

Vilash was really helpful with updating our reviews widget on shopify. Very helpful and knowledgeable and made it easy to do.

Store

Sloafer

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2022

Leila was awesome providing support and guiding me how to add features to our site! It is easy and quick to navigate and personalize.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2022

I am really happy with Reviews.io, they are always super fast to reply and they are always extremely helpful.

Store

Pippeta

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 8, 2022

Definitely a lousy app. they don't help. stay away. There are positive fake reviews. or try and see.

Using app

5 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Thank you so much for your feedback. We apologise that you did not feel that you received a sufficient level of support from us. Please be assured that we do our utmost to ensure customer satisfaction. Our response time for contacting customers on the live chat is within 4 minutes after the initial enquiry is sent. Our support team is available 21 hours a day due to the global reach, meaning that we are on hand to help customers when they need it most. There's been no communication from you to our live chat function or any other platform for that matter. Therefore, we were unable to help you as we did not receive a query from you. If you require assistance at any stage of adding our app: prior to, during or post instal, please be assured to contact our customer support team, who will help you promptly.

5 / 5 Share

Dec. 8, 2022

After rebranding and updating our website, the team was super helpful in getting our reviews widget updated to match our theme. Adam was quick to respond and navigated us through the process with ease. Thank you!

Using app

About 1 year

Total reviews

1

Average rating

5.0