All reviews

Rating Breakdown

  • 5
    91% (634 ratings)
  • 4
    3% (19 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (3 ratings)
  • 1
    5% (35 ratings)

Reviews with Text

  • 99% (684)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 22, 2023

100% the best review platform out there for integrations and UGC etc, unbelievable customer service to, just spent an hour on chat with Adam and he got everything up and running for us in no time

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 21, 2023

always helpful customer service! app is great and easy to use / setup. customer service is almost always avail

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 21, 2023

Support always there and my problems get solved straight away! I feel happy knowing there service is a few clicks away

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 20, 2023

I have just started on Reviews.io but so far I am impressed with their support and service. Thank you!

Using app

6 days

Total reviews

12

Average rating

5.0

5 / 5 Share

June 19, 2023

The app is easy to use and very intuitive. The support is always happy to help and problems can be solved within minutes.

Store

Lotao

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 16, 2023

Maddox was really helpful and quickly dealt with our issue quickly and professionally. Always a great service.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 15, 2023

I've been using this app for 2 months now on the free plan. It was okay to install everything following the instructions on the dashboard. The Customer Service is superb! I've spoken to them twice, and my issue was solved straight away! Highly recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2023

Great service from the support team at reviews.io. Each time I've needed some assistance the team have been very responsive and have resolved the issue quickly and efficiently. Highly recommend.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 14, 2023

Easy to use app, when something needed the support replies within minutes. Very appreciated. I can only recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2023

Great tool for collection reviews and showing them in Google Search! Same Features but 1/2 price than other tools like trustpilot or trusted shops.

Using app

About 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

June 14, 2023

Legendary assistance as always, quick and friendly solutions every time. Thanks guys, it's a pleasure working with you! <3

Using app

Almost 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

June 14, 2023

So far it has been a week since we have moved from JudgeMe to reviews.io and I say there is no turning back. Incredible customer services with quick responses, a ton of features not found elsewhere on the Shopify platform. We're using things from creating your own custom surveys, Klaviyo integration, company & product reviews, google review stars (which is fantastic!). Also there's full library of widgets that can be easily inserted throughout your theme, and for anyone on Shopify 2.0, you'll understand. Big shoutout to the whole team, we're looking forward on working with you folks, keep up the good work!

Using app

8 days

Total reviews

5

Average rating

5.0

Developer Reply

Wow, wow, wow! Thank you for being a REVIEWS.io new customer with such positive feedback! We look forward to you being a customer with us for many years to come and is fantastic to hear you are using the features mentioned, I have no doubt you will enjoy the solution and all the benefits of creating a great strategy around our platform features. The team really appreciates your fabulous feedback. Welcome to the REVIEWS.io family!

5 / 5 Share

June 13, 2023

Amazing tool, great customer service Always releasing new features We love it and use it everyday Helps us to improve conversion

Using app

Over 1 year

Total reviews

4

Average rating

5.0

2 / 5 Share

June 13, 2023

Von Anfang an schwierig. Die Beantworten keine Fragen schriftlich. Sondern versuchen Dich in einen Call zu ziehen. Der "kostenlose" Test lässt Dich nicht alle Features testen. Im Endeffekt sollst Du ein Abo abschließen, bevor Du Geld mit deren App verdient hast. Support drück sich unklar aus. Will dass Du buchst aber drücken es nicht so aus. Für Leute mit Geld die darauf reinfallen, bzw denen es irgendwann zu blöd ist. Wie sich am Ende alles integrieren lässt, habe ich immer noch nicht erfahren. Ist auch auf der Seite / App nicht zu erkennen und total unübersichtlich. Andere Apps sind da viel viel besser. Für riesen Firmen vielleicht egal viel Geld auszugeben, bis es dann läuft. Ich will gleich wissen, worauf ich mich einlasse.

Store

IQ Brot

Using app

28 minutes

Total reviews

4

Average rating

3.3

Developer Reply

Vielen Dank für Ihr Feedback. Es tut uns leid, dass Sie keinen guten ersten Eindruck von REVIEWS.io hatten. Schade, dass Sie sich nach so kurzer Zeit bereits entschieden haben REVIEWS.io für nicht gut zu befinden. Wir sind stets daran interessiert unser Tool zu verbessern, aus dem Grund, nochmals Danke für Ihr Feedback. Das 14-tägige Trial ist Zwecks Onboarding auch eine notwendige Zeit, die wir unseren Kunden gerne geben. Allerdings deckt das Paket was Sie sich ausgesucht haben nicht Ihre Bedürfnisse, wie ich heraushören konnte. Das Team hat Ihnen daraufhin angeboten, Sie mit einem persönlichen Anruf zu unterstützen, damit Sie das Programm richtig einrichten können - zu keinem Zeitpunkt hat jemand vorgeschlagen, Ihren 14-tägigen kostenlosen Test zu beenden.

5 / 5 Share

June 9, 2023

I really enjoy working in the platform. It's one of those tabs I always keep open. One of the reasons we chose this app is due to the flexible nature of the widgets. I can put them anywhere and I especially love the zendesk & UGC bult on. Those were must haves!

Store

Colugo

Using app

About 2 months

Total reviews

2

Average rating

4.0

5 / 5 Share

June 9, 2023

Daniel was super helpful when i had issues with pulling in tagged reviews. He went above and beyond to get them working in a couple of places for me.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2023

Easy to integrate, lot of improvements in just a few months and the support is super-responsive and helpful.

Store

Janus

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 8, 2023

Helpful and easy to use! I wouldn't go anywhere else this is the perfect app and platform all the way around!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2023

A really amazing app - works really well and the support team are fantastic. The software is constantly being updated with new features and is miles ahead of any of any competitors.

Using app

Over 7 years

Total reviews

9

Average rating

4.9

5 / 5 Share

June 6, 2023

Slick platform with great customer service. A reliable review brand for building customer trust, and really simple to use as a seller and for my customers.

Using app

Over 2 years

Total reviews

1

Average rating

5.0