All reviews

Rating Breakdown

  • 5
    91% (647 ratings)
  • 4
    3% (20 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    5% (34 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 8, 2022

Great App, easy to use and great customer support, they always answer fast and helped me with a review issue very easy. Thank you!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 7, 2022

Great app, easy to use and Mollie was incredibly useful and succinct when helping us properly implement the app into our site, by fixing some display problems we had.

Store

LANX

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 7, 2022

Adam and the whole team are doing a great job, and always available to support you, thanks! King regards

Store

Kardena

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 6, 2022

Something did not work, they helped within 24 hours, and after that I had another issue we did a live meeting with support and 20min later everything worked as planned

Using app

Over 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 6, 2022

they are not helping. I downloaded it twice and then uninstalled it. Special thanks to Adam for your help.

Using app

25 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your feedback. It was a shame to learn you uninstalled our app before we could support you further. Yes, Adam is a great asset to the support team.

5 / 5 Share

March 17, 2023

Great App. Customer Support is amazing. Thank you, Kai! I used to be on Trustpilot. That was way too expensive. Reviews.io ist perfect for all Shopify Stores. I highly recommend it. Also thank you ISAAC. That was awesome

Using app

5 months

Total reviews

3

Average rating

3.7

4 / 5 Share

Nov. 30, 2022

The app is not easy to understand at first. I had problem installing it. They have a great customer support!!! They did everything for me, they fixed the many issues I had. Specially a BIG thanks to Adam and your patience! The app works perfectly fine on my website.

Store

Orsoko

Using app

10 days

Total reviews

2

Average rating

4.0

5 / 5 Share

Nov. 29, 2022

Ich war zuerst unsicher, aber die App hält, was sie verspricht und wenn doch mal Probleme sind, hilft der Support super schnell. So stellt man sich eine gute App vor. 5 von 5 Sternen

Store

Bomlins

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 28, 2022

Great Support, Fast Answers. Just a good company with nice people who helps you asap if you have a problem

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2022

great customer support!! needed to install it, had issues and they fixed it all for me, thanks a lot, very helpful!besides I think the app is great and works very well on my site!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2024

The team is solid at Reviews.io and we are pleased with the functionality and flexibility of the site and the results we get from use. The variety of widgets and display options is better than most any other app of it's kind. It is very deep, so be prepared to spend an adequate amount of time setting it up. Support is very quick and very knowledgeable.

Using app

Over 1 year

Total reviews

6

Average rating

1.8

Developer Reply

Hi, it was good to speak to you the other day and we are really pleased that we've found a path to resolving the issues you've experienced around getting started. We really do try and work with all our clients and their individual needs. As discussed the team has reached out and is actioning their plan of action to be able to assist you further. Once this has all been completed the team will continue to monitor your progress whilst you start to navigate the solution. We look forward to getting to a positive relationship swiftly and thank you again for your feedback. 🙂

5 / 5 Share

Nov. 18, 2022

So far so good! Still getting set-up, but very promising...and now I need to spend a few more charac...there we go ;)

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

I have used the other review platforms in the past and Reviews.io is miles ahead of the competition in terms of pricing and offering. Love the UCG elements as well as the platfrom in general. Simple to use and you can get up and running in no time at all. 5 Star all round!!!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review 😃

5 / 5 Share

Nov. 16, 2022

New to the review process but the set up has been seemless and the staff very helpful with implementation

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

Nice tool with lots of different features! Another great advantage is the fast and helpful support!

Store

vacayto

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2022

Reviews.io works really great! The support is amazing and helps with everything! Highly recommend that!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2022

Very helpful customer service. They helped with my query and saw that the reviews were able to post on my homepage.

Using app

18 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

The staff at Reviews.io were really helpful with communicating with Google on my behalf to get my reviews showing on Google Shopping. This integration with Google Shopping isn't something all reviews platforms offer and it's an awesome way to have your review show up as soon as people search for you! Awesome app.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

Very helpful staff who are always there to answer questions or solve any technical issues. They helped to integrate my reviews onto my website and did everything I requested. Thanks guys

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

Love the app, especially the onboarding team and support towards implementing best practise quickly. Jake in AU is a legend!

Store

On Duty

Using app

9 months

Total reviews

1

Average rating

5.0