REVIEWS.io Product Reviews

Nov. 4, 2022

Works perfect four about a year now. We used it in our Woocommcerce Shop and now we are transferring it to shopify. No problem at all. Whenever we need help or some custom solutions, the support is super helpful!

Nov. 2, 2022

Great app with a quick setup time and lots of customization. Customer service members go above and beyond to get you set up, answer any questions and resolve your issues and also take on board improvements. Emailing support is quick and efficient when migrating data.

Nov. 2, 2022

Awesome App, Service and customer support. The Team goes out of their way to help you sort out any questions you might have!

Oct. 31, 2022

Ich starte derzeit mit meinem Online-Shop, und einer der wichtigsten Punkte ist das Vertrauen der potentiellen Kunden. Deshalb habe ich mich für Reviews.io entschieden. Leider habe etwas Schwierigkeiten gehabt den Code der Widgets einzufügen, doch der Support hat meine Probleme direkt an das Entwicklungsteam weitergeleitet - diese haben all meine gewünschten Widgets im Shop integriert und das ohne Aufpreis! Sehr guter Kundensupport - abgesehen vom Produkt ein sehr wichtiger Grund für mich langfristig bei Reviews.io Kunde zu bleiben!

April 3, 2023

We have compared many assessment tools. With reviews.io, the price-performance ratio convinced us. Now we have been using it for about a year. The implementation needs some development knowledge. But here you get great help from the support. We have all the functions we need and it works fine. Update: We just relaunched our shop with a new template - and the support team was super helpful. Everything works!

Oct. 25, 2022

My Guy Kai! My problems were sorted in a matter of minutes and my store is looking great with the help of Kai and the team.

Oct. 24, 2022

Great set up help. Flexible and powerful tool. Looking forward to finalizing set up and increasing sales.

Oct. 24, 2022

It took me a while to work out what review application to go for. Really glad I went for reviews.io as its super important to go for a reviews platform that people trust. Some of the other reviews scream "drop shipping" The features that reviews.io have are fantastic, I love the nuggets and feel they will play a big part in getting people to hit the checkout button. The dashboard is also super easy to use & review collection process is simple to set up. If I have had any questions they are also really fast at getting back to us and offering help/advice

Oct. 21, 2022

Great App to collect and display customer reviews in your store. The team is always very helpful and responsive.

Oct. 20, 2022

Good support from the team, happy with how the app is running and benefitting our business. Cant ask for more then that.

July 8, 2024

We have been using Reviews.io for some time, but unfortunately, it's time for a change. While reviews are a crucial aspect of any small business, and negative feedback can be a powerful motivator for improvement, Reviews.io seems to prioritize the consumer's perspective at the expense of the retailer's fair representation. We have repeatedly encountered situations where customers have posted reviews with incorrect information or outright falsehoods. When we've requested these reviews to be removed or moderated, Reviews.io has consistently refused to act, leaving us, the retailers, unfairly exposed and unable to present our side of the story. We do respond however the damage false reviews causes our small business is sometimes irreversible. A review platform should ensure a balanced and fair approach for both consumers and businesses. Unfortunately, Reviews.io does not provide this balance, making it clear that our interests are not being protected. With numerous alternatives available at a much lower cost, we are seriously considering switching to a service that values fairness and transparency for both parties involved. Reviews can only be removed if extreme, in my opinion, criteria is met (vulgar language, spam/advertising, off-topic, and conflict of interest). There is NO option for fake reviews or false information in the review. None whatsoever. I am aware that Reviews.io might claim to be the superior choice, but when they leave retailers hanging out to dry, such claims are irrelevant. Our account renewal is coming up in a few months, and we are actively exploring better options.

Oct. 20, 2022

This app is great for collection reviews via email! You can also have them showcased on your website homepage. It's easy to use and manage. The customer service is incredible via live chat. If you need any help with set up or would like to make any custom changes, they are so quick and effective. Go team! We cant recommend enough!

Oct. 18, 2022

I had a lot of help setting up integration with Reviews.IO and customisation. They have been so great at responding quickly and with fast solutions to any issues. Always friendly, patient and made things finally happen! Thanks again

Oct. 18, 2022

Great app! And incredible customer support. When a question comes up, you get an answer right away.

Oct. 18, 2022

I'm not very good at Tech but found review.io easy to set following the simple steps on the help page. Kai my customer service adviser was amazing. I had trouble getting the reviews on my web site but she accessed the backend and popped them on there for me.

Feb. 16, 2023

Very quick, friendly and helpful support. The app functionalities also are convincing. Would recommend the app further.

Oct. 16, 2022

We were using Yotpo but found reviews.io better suited to our business needs. Andrew, our customer success specialist has been of amazing help with the onboarding process and helping us in getting our first group of reviews right off the bat! Thanks so much to the reviews.io team.

Oct. 13, 2022

Easy to setup and use and the support teams assistance with absolutely any query is AMAZING! Thank you reviews.io for making the process seamless.

Oct. 13, 2022

Many thanks to Mollie from customer service- she was able to help me set everything up super quickly. We are thrilled with REVIEWS.io

Oct. 13, 2022

Pretty straightforward integration, easy functionality. The support team was very helpful as well, quick and professional.