All reviews

Rating Breakdown

  • 5
    91% (647 ratings)
  • 4
    3% (20 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    5% (34 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 5, 2022

Very helpful customer service - had a few different things that needed to be integrated and whoever was helping, from Mollie to Adam were very helpful.

Using app

6 months

Total reviews

4

Average rating

3.8

5 / 5 Share

Oct. 5, 2022

Love this app! It's a great way to give your customers the confidence they need to make a purchase. The support team are also incredibly helpful. Thank you!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2022

Reviews.IO have been excellent from the start, lots of great functionality. Kai helped me set up the widgets properly, the communication was amazing. I would highly recommend.

Store

ELIVIDE

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 3, 2022

We switched platforms to Shopify and the Reviews team were fantastic in their assistance to get us moved across and back up and running. Credit to Glenn and in their dev team Ben for their help

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2022

Super Hilfreiche App und der Kundensupport ist auch Klasse. Ich kann sie nur weiterempfehlen und bin total begeistert.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2022

Easy to set up and great customer service for any challenges - thanks Jake! There's so much more to this app than I realised so I'm looking forward to exploring other features.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2022

We use the app in several stores and are absolutely satisfied. But the best thing is, if there is even a small problem, the support is immediately on the spot and helps - competently, quickly and reliably. Thank you!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

July 5, 2023

Have been using the app for 6 months now. Have had excellent support throughout and can't recommend them highly enough. Patient with my lack of knowledge, persistent in tackling the issue and above all got the job done. Our site looks amazing with all the reviews. Have tried a few review apps, very happy to have found these guys.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 27, 2022

We used Reviews.io to have a one-stop platform for all our reviews needs and we even got some of the paid add-ons that is really useful for managing reviews on various 3rd party review platforms. Even the basic plan is extremely useful to get feedback from your customers and it's so easy to set up and use. Shout out to Kai and Jake for assisting me with some technical stuff that saved me so many hours of manual tasks and we're able to send 8000+ review requests to recent customers within minutes and also to make sure we are able to put forward the best photos in the reviews for future customers to view. Next step, we will be trying to build a bank of UGC (user generated content) to be displayed on our website using Reviews.io's widgets and add Un-invasive review widgets in all our product pages. I am confident our revenue will improve just with some of the tools reviews.io offers in their plans.

Store

Qualtry

Using app

Over 3 years

Total reviews

5

Average rating

4.2

4 / 5 Share

Sept. 15, 2022

We had ups and downs for a while with reviews.io but it seems to work smoothly now. Our success manager Andrew is willing to help the best he can and is doing a good job so far.

Store

Vetopia

Using app

12 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Sept. 14, 2022

I appreciate the proactive approach by Reviews.io staff reaching out to explain how I can use the platform more effectively. There are new things I wasn't aware of, which I'm now busy adding to my website.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2022

Using this app to give our customers and easy and effective way to write reviews. I am not tech savvy at all and was procrastinating getting something like this set up, but the support team (we worked with Cam!) replied IMMEDIATELY and was extremely extremely helpful. If you are looking for a fuss-free solution for reviews on your site, I highly recco them. Thanks again, Cam!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

They are fast and really helpful! The customer support is friendly, has easy solutions or fixes the problem themselves

Store

MOOT

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

Really nice app. Lots of good features. Easy to use and I like that it's possible to add custom questions regarding fit etc. Also not noticed any difference to our site speed. The support is also great, Kai has helped us out a lot getting Reviews on our store and looking great :) highly recommend!

Using app

16 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

Great support! I really love the Reviews.io-Integration in our store. Nice widgets to place the reviews in different ways on every site.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

Amazing support! I was struggling to get the app running. I contacted the support and got help immediately. It turned out that the Shopify shop wasn't connected correctly. After a reinstallation of the app in Shopify and some sync time, it now works perfectly.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2022

Best customer review platform available on the Shopify platform. We have used ShopperApproved and can confirm that Reviews.io is a superior solution.

Using app

Over 1 year

Total reviews

13

Average rating

5.0

5 / 5 Share

Sept. 7, 2022

This app works really great and I generated lots of new reviews! the support is very friendly and quick to respond. best rating app out there for me!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2022

Solid 5* support! Massive thanks to Kai for helping me through some code struggles, and supplying the exact code I needed to make it work :)

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2022

So far my experience has been great - I'm still very new to the app, so can't give to much insight into it but, I have to say the customer service is top notch - I've been dealing mostly with Kai who has helped out tremendously with the transfer over from yotpo!! Can't thank these guys enough

Using app

6 days

Total reviews

4

Average rating

5.0