All reviews

Rating Breakdown

  • 5
    91% (647 ratings)
  • 4
    3% (20 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    5% (34 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 30, 2022

Fantastic app and amazing team! The product/service works extremely well with our Shopify e-commerce store.

Using app

2 months

Total reviews

8

Average rating

4.5

5 / 5 Share

Aug. 24, 2022

Wir sind super zufrieden mit der App und vorallem dem Kundensupport. Sobald es ein Problem oder eine Anpassung gibt, das Team von Review.io ist super schnell in der Umsetzung! Vielen Dank!

Store

Change

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

Support is fantastic. Always quick to help and go above and beyond with any issue. Needed a widget coded into the header and they were happy to do it and even added a different version that better suited mobile users.

Using app

Over 1 year

Total reviews

6

Average rating

4.7

5 / 5 Share

Aug. 19, 2022

Great and efficient support from Kai, didn't take too long to integrate and it was a pretty easy process.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2022

Excellent support from Kai, who consistently provided me with updates on the progress of my request and went above and beyond to ensure that it was dealt with efficiently. He was also happy to answer all of my questions in great detail which has been a huge help to me! Thank you

Using app

16 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 18, 2022

Made a switch from a bigger fish, we couldn't be happier. Shoutout Kai for what felt like 24/7 support with me asking a million questions. Great app, UI, and functionality. The free plan works great!

Using app

Over 1 year

Total reviews

11

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

Very happy with it! The customer service is great, they try to help with everything you need. Would recommend!

Store

Flizzer

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

Great app to collect reviews. No issues so far. Customer service team are great and really responsive!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2022

Great APP to collect reviews. Customer support is great. If you have any problems, you will be helped immediately.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 10, 2022

Love this app! Really easy to collect reviews. The interface is very user-friendly and our customers find it easy as well to write a review. Shows on Google ads once you have 100 reviews as well! Highly recommend.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 9, 2022

I'm new to these apps so I can't comment on the overall experience just yet, but I did want to come here initially to show my thanks to the Support & Dev teams. Incredible levels of support and every issue I've needed help with has been taken on and fixed/implemented in a friendly and quick manner. Thanks for all your help so far!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

THE way forward for collecting reviews. We were with a previous review company for a number of years but the help/integrations/functionality were not a patch on Reviews.io. I would highly recommend them to anyone. Service is superb!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

Great app for reviews! Somehow my customers actually respond to review requests! Great support team also!

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 2, 2022

By far the best platform to centralise and receive reviews! The support is amazing and reply quicker than I can. I highly recommend.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2022

Reviews.io has great features, innovative backend and superb support team. Highly recommend it. The video first review request emails are really rocks. If your crownd are millenials, REviews.io is a definite go.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 29, 2022

Unfortunately we had issues mapping unique identifiers for google shopping, so could no longer continue using reviews.io. But they reached out and took my previous review productively so this doesn't happen to anyone else. Support were always great.

Using app

About 1 year

Total reviews

47

Average rating

3.9

Developer Reply

We normally use either GTIN or MPN to match your reviews with your products in Google Shopping. This in most cases is the most reliable and recommended way to match. Unfortunately, because your products didn't have GTIN or MPN it was a challenge to match.

5 / 5 Share

Aug. 15, 2022

Bisher fantastisch. Ich bin gerade noch am Einrichten von REVIEWS.io Besonders wichtig für mich war/ist der Import von bestehenden Bewertungen, die ich über die Shopify Bewertung-App gesammelt hatte. Über den Support ist das möglich und alles war an einem Abend erledigt. Ich bin begeistert! UPDATE: Immer noch fantastisch. Neue Bewertungen kommen täglich rein. Der Support ist genial und super schnell, egal um was es geht.

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 28, 2022

great support, Monika helped me out a lot. The UGC feature is very handy and for small shops its a great integration

Store

bamtoo

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

July 28, 2022

Wir sind begeistert von Reviews.io Leistungsumfang, Support & Pricing. Vorher haben wir Trusted Shops benutzt und hier haben wir mehr gezahlt für weniger Features und der Support von Trusted Shops war grottig.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 28, 2022

Functionality appears very robust and the team are helpful at setting everything up. I would recommend

Using app

Over 1 year

Total reviews

5

Average rating

5.0