REVIEWS.io Product Reviews App

March 7, 2023

Excellent customer support throughout the implementation process. The dashboard and features are very intuitive. Great value. Very impressed.

March 6, 2023

Fantastic service much better than the other competitors who charge a lot more. Customer care is second to none, especially Adam always goes above & beyond

March 3, 2023

Very good customer service, the app is pretty easy to use. Adam was very patient and helpful, so, 10/10.

March 3, 2023

We are very happy with the app and the support team. Huge thanks to Adam and the team for fixing our issues quickly.

Oct. 23, 2023

Expensive and they make it extra hard for you to cancel a membership, squeezing the money out of you as long as possible. There are apps with the same features which cost a fraction. If you want to cancel your subscription, you need to talk to a customer service who wont reply for hours. Then you have to confirm the cancellation via email, which doesnt arrive for hours. And if you are not planning to use the app for the remaining time, there is no partial refund for unused time. We spoke to the customer success team. No concessions at all. Very unhappy with the process and people. Again, there are apps with the same features, better support and lower prices.

March 3, 2023

Very supportive, friendly and helpful team! the app is great, it shows the reviews and has many features!

March 1, 2023

The support is unbelievably good and pro-active - via Live Chat as well as via E-Mail. Reviews.io offers some really innovative and useful features. We use the dynamic link feature to send out review invitations from our newsletter tool and we insert widgets via copy & paste code - it's all pretty easy to use and Reviews.io give you lots of styling options for its widgets, without any need to code.

Feb. 21, 2023

I had some problems with the installation but contacted customer service and talked to this lovely person named Mollie. She helped me with everything I needed. So the support is great especilly if you are lucky and get Mollie!

Feb. 17, 2023

Excellent app! The support is competent and fast. This is how work is fun. Can only recommend this app. We are a very small shop and are happy about the free plan. I hope to switch to a paid plan when there are significantly more sales in the future.

Feb. 8, 2023

Raised a question on the live chat and Kai helped me to resolve this within a few minutes, thank you!

Feb. 7, 2023

Its a great company. I have a complex Shopify Store and they put their developers on the clock to get it exactly how I asked.

Feb. 21, 2023

Support is awesome but in the end, there were just too many bugs when importing our reviews from the previous app so we did not keep it. There is too much Review.io branding in widgets, and you don't get access to all features with the highest plan advertised on the app store.

Jan. 30, 2023

In my experience, the best Review company if you have a Shopify store. They built the best mouse trap for Shopify.

Jan. 28, 2023

Great value for the price, solid features, supportive staff. Great alternative to Yotpo for emerging brands.

Jan. 23, 2023

Very happy with the app. The support is always available and helps fixing little issues or installing a new feature. Can't complain.

Nov. 30, 2023

Great app, so many features! Also, SUPER helpful team! Sorted out installation of widgets and were incredibly responsive. Thank you Daniel :)

Jan. 20, 2023

Hat alles super funktioniert und der Support hilft einem Zeitnahe mit allen integrationen weiter! Kann ich nur empfehlen.

Jan. 2, 2024

I was helped by Daniel recently to do some upgrades with the widget and his help was great, thank you very much!!! Thank you very much!!! appreciate your help!!

Jan. 13, 2023

Great working app! Kai has been extra helpful to help us adapt the theme settings and code! Try without hesitating

Jan. 11, 2023

Highly recommended! Clean and easy to navigate dashboard. The tools are great. Implementation is simple and fast. Rahul​ from the customer success team is a pleasure to work with, highly knowledgeable and exceeds expectations when it comes to executing improvements.