All reviews

Rating Breakdown

  • 5
    91% (640 ratings)
  • 4
    3% (21 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (36 ratings)

Reviews with Text

  • 99% (694)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 30, 2022

Great customer support. Great tool with lots of options. Strong boost to ur e-commerce business. Thank you.

Store

3RD MAY

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 30, 2022

Very happy with this widget and the service is wonderful. There are many options available and Google reviews can also be integrated.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 23, 2022

What an amazing application for customer reviews! Great after sales and general support. Would never look elsewhere.. thumbs up to the team at REVIEWS..io

Store

HAMI

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2022

Wahnsinnig guter Support! Hatte Probleme bei der Installation. Support forderte Gastzugriff an und übernahm die Installation im Shopify Theme. Vielen Dank für die großartige und sehr schnelle Hilfe.

Using app

About 1 hour

Total reviews

8

Average rating

4.9

5 / 5 Share

Dec. 16, 2022

Reviews.io was a big help in collecting reviews. We were already doing ok with product reviews using another app but moving to Reviews.io helped us get our Google Local and Facebook reviews where they needed to be. Highly recommended.

Using app

11 months

Total reviews

16

Average rating

5.0

5 / 5 Share

Dec. 12, 2022

Vilash was really helpful with updating our reviews widget on shopify. Very helpful and knowledgeable and made it easy to do.

Store

Sloafer

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2022

I am really happy with Reviews.io, they are always super fast to reply and they are always extremely helpful.

Store

Pippeta

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2022

After rebranding and updating our website, the team was super helpful in getting our reviews widget updated to match our theme. Adam was quick to respond and navigated us through the process with ease. Thank you!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2022

Great App, easy to use and great customer support, they always answer fast and helped me with a review issue very easy. Thank you!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 7, 2022

Great app, easy to use and Mollie was incredibly useful and succinct when helping us properly implement the app into our site, by fixing some display problems we had.

Store

LANX

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 7, 2022

Adam and the whole team are doing a great job, and always available to support you, thanks! King regards

Store

Kardena

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 6, 2022

Something did not work, they helped within 24 hours, and after that I had another issue we did a live meeting with support and 20min later everything worked as planned

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2023

Great App. Customer Support is amazing. Thank you, Kai! I used to be on Trustpilot. That was way too expensive. Reviews.io ist perfect for all Shopify Stores. I highly recommend it. Also thank you ISAAC. That was awesome

Using app

5 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Nov. 30, 2022

The app is not easy to understand at first. I had problem installing it. They have a great customer support!!! They did everything for me, they fixed the many issues I had. Specially a BIG thanks to Adam and your patience! The app works perfectly fine on my website.

Store

Orsoko

Using app

10 days

Total reviews

2

Average rating

4.0

5 / 5 Share

Nov. 29, 2022

Ich war zuerst unsicher, aber die App hält, was sie verspricht und wenn doch mal Probleme sind, hilft der Support super schnell. So stellt man sich eine gute App vor. 5 von 5 Sternen

Store

Bomlins

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 25, 2022

great customer support!! needed to install it, had issues and they fixed it all for me, thanks a lot, very helpful!besides I think the app is great and works very well on my site!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2024

The team is solid at Reviews.io and we are pleased with the functionality and flexibility of the site and the results we get from use. The variety of widgets and display options is better than most any other app of it's kind. It is very deep, so be prepared to spend an adequate amount of time setting it up. Support is very quick and very knowledgeable.

Using app

Over 1 year

Total reviews

6

Average rating

1.8

Developer Reply

Hi, it was good to speak to you the other day and we are really pleased that we've found a path to resolving the issues you've experienced around getting started. We really do try and work with all our clients and their individual needs. As discussed the team has reached out and is actioning their plan of action to be able to assist you further. Once this has all been completed the team will continue to monitor your progress whilst you start to navigate the solution. We look forward to getting to a positive relationship swiftly and thank you again for your feedback. 🙂

5 / 5 Share

Nov. 18, 2022

So far so good! Still getting set-up, but very promising...and now I need to spend a few more charac...there we go ;)

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

Nice tool with lots of different features! Another great advantage is the fast and helpful support!

Store

vacayto

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2022

Reviews.io works really great! The support is amazing and helps with everything! Highly recommend that!

Using app

2 months

Total reviews

1

Average rating

5.0