REVIEWS.io Product Reviews App for Shopify

REVIEWS.io Product Reviews App

Collect product reviews, star ratings, testimonials, UGC + Q&A
Rating
4.7
Feedback
773
Reviews
Chart
#138
Shopify

All reviews

1 / 5 Share
Oct. 23, 2023

Expensive and they make it extra hard for you to cancel a membership, squeezing the money out of you as long as possible. There are apps with the same features which cost a fraction. If you want to cancel your subscription, you need to talk to a customer service who wont reply for hours. Then you have to confirm the cancellation via email, which doesnt arrive for hours. And if you are not planning to use the app for the remaining time, there is no partial refund for unused time. We spoke to the customer success team. No concessions at all. Very unhappy with the process and people. Again, there are apps with the same features, better support and lower prices.

Store Using app Total reviews Average rating
TOZAIME 7 months 5 4.8
5 / 5 Share
March 3, 2023

Very supportive, friendly and helpful team! the app is great, it shows the reviews and has many features!

Store Using app Total reviews Average rating
zmartband 4 months 3 5.0
5 / 5 Share
March 1, 2023

The support is unbelievably good and pro-active - via Live Chat as well as via E-Mail. Reviews.io offers some really innovative and useful features. We use the dynamic link feature to send out review invitations from our newsletter tool and we insert widgets via copy & paste code - it's all pretty easy to use and Reviews.io give you lots of styling options for its widgets, without any need to code.

Store Using app Total reviews Average rating
Gipfelstück 6 months 3 5.0
5 / 5 Share
Feb. 17, 2023

Excellent app! The support is competent and fast. This is how work is fun. Can only recommend this app. We are a very small shop and are happy about the free plan. I hope to switch to a paid plan when there are significantly more sales in the future.

Store Using app Total reviews Average rating
Filotimo Concept About 23 hours 1 5.0
5 / 5 Share
Feb. 8, 2023

Raised a question on the live chat and Kai helped me to resolve this within a few minutes, thank you!

Store Using app Total reviews Average rating
Freya Rose 11 months 2 4.5
5 / 5 Share
Feb. 7, 2023

Its a great company. I have a complex Shopify Store and they put their developers on the clock to get it exactly how I asked.

Store Using app Total reviews Average rating
Recover Red About 1 month 2 5.0
2 / 5 Share
Feb. 21, 2023

Support is awesome but in the end, there were just too many bugs when importing our reviews from the previous app so we did not keep it. There is too much Review.io branding in widgets, and you don't get access to all features with the highest plan advertised on the app store.

Store Using app Total reviews Average rating
Field Made Co 4 days 7 4.0
5 / 5 Share
Jan. 30, 2023

In my experience, the best Review company if you have a Shopify store. They built the best mouse trap for Shopify.

Store Using app Total reviews Average rating
HaloidRadios.com 3 months 3 5.0
5 / 5 Share
Jan. 28, 2023

Great value for the price, solid features, supportive staff. Great alternative to Yotpo for emerging brands.

Store Using app Total reviews Average rating
Copper Kettle Popcorn Over 2 years 2 5.0
5 / 5 Share
Jan. 23, 2023

Very happy with the app. The support is always available and helps fixing little issues or installing a new feature. Can't complain.

Store Using app Total reviews Average rating
otinga.de 10 months 3 5.0
5 / 5 Share
Nov. 30, 2023

Great app, so many features! Also, SUPER helpful team! Sorted out installation of widgets and were incredibly responsive. Thank you Daniel :)

Store Using app Total reviews Average rating
Herbal Gardens 11 months 2 5.0
5 / 5 Share
Jan. 20, 2023

Can't commend the support they will provide well enough, Vilash was really responsive and gave quality advice on how to get the most out of their platform with the current plan I'm on.

Store Using app Total reviews Average rating
Copperfield 4 months 3 5.0
5 / 5 Share
Jan. 20, 2023

Hat alles super funktioniert und der Support hilft einem Zeitnahe mit allen integrationen weiter! Kann ich nur empfehlen.

Store Using app Total reviews Average rating
Autfit Handels GmbH 2 months 7 5.0
5 / 5 Share
Jan. 2, 2024

I was helped by Daniel recently to do some upgrades with the widget and his help was great, thank you very much!!! Thank you very much!!! appreciate your help!!

Store Using app Total reviews Average rating
Liveauskorea 12 months 4 5.0
5 / 5 Share
Jan. 13, 2023

Great working app! Kai has been extra helpful to help us adapt the theme settings and code! Try without hesitating

Store Using app Total reviews Average rating
Depancel Almost 2 years 2 5.0
5 / 5 Share
Jan. 11, 2023

Highly recommended! Clean and easy to navigate dashboard. The tools are great. Implementation is simple and fast. Rahul​ from the customer success team is a pleasure to work with, highly knowledgeable and exceeds expectations when it comes to executing improvements.

Store Using app Total reviews Average rating
QV Skincare 12 months 1 5.0
5 / 5 Share
Jan. 11, 2023

Great app and the customer service of Reviews.io is top notch. Always reachable and answering pretty fast. Highly recommended!

Store Using app Total reviews Average rating
LEDs.de 3 months 3 5.0
5 / 5 Share
Jan. 10, 2023

Great app and customer service. Really like the widget library and how it interacts with our website

Store Using app Total reviews Average rating
Counter Culture 2 months 1 5.0
5 / 5 Share
Jan. 9, 2023

Customer Service (Kai) was extremely helpful and knowledgeable. Very easy transition from Judge.me. Revies.io has so much more feature and the image/video first approach also convinced us. Fantastic app!

Store Using app Total reviews Average rating
MAGNA Atelier 9 months 7 5.0
5 / 5 Share
Jan. 9, 2023

Best customer support and really innovative tool. The widget library is awesome! I would recommend it for 100%!

Store Using app Total reviews Average rating
MuseARTa.com 3 months 3 5.0
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