All reviews

Rating Breakdown

  • 5
    91% (647 ratings)
  • 4
    3% (20 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    5% (34 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 9, 2022

Wir hatten bei der Anpassung der App verschiedene Wünsche. Monika, vom Support-Team, hat uns wunderbar unterstützt und alles schnell realisiert. Danke für den super Service!

Store

TREAZY.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 8, 2022

Leila was super helpful and went above and beyond to help our team with the app settings. Thank you so much Leila, you are appreciated!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2022

Amazing review platform! Really customisable and scalable for multiple products. Customer service is amazing amazing -- they helped me set everything up and answer all my niggly questions within the day! I genuinely feel like I'm in safe hands!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2022

Amazing customer experience, probably the best review app I have experienced. If you are struggling to find the right solution for your reviews, look no further. Best out there. Leila in Customer Support was super helpful, the level of service she provided is the reason I would recommend this app.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2022

We love this app and the company too. Best support team around. Never had any issues. So many features and widgets to attach to your website.

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 1, 2022

Among the best review apps with extraordinary Support from their team. Thank you we would definitely recommend

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2022

We've tried multiple Review apps, and definitely this one has our 5 stars specially for support but also having all the features out of the box we were looking for. From Company reviews to Product reviews and specially NPS, this is a great plus. Installation is easy and migration from other software also.

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

May 25, 2022

We have been using Review.IO for the last couple of months and have been very impressed with the support and help. Would highly recommend

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2022

The reviews app has lots of functionality and options with regards to widgets. I reached out to the support team and Kai in particular was very helpful and actioned my request super fast - thank you! :)

Store

ToyDip

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2022

Having been using this app for a few weeks, I can honestly recommend to anyone. The customer service is second to none and the devs work so quickly. The ability to customise the reviews is great and they sit beautifully on our site.

Store

WBCo

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

May 19, 2022

Excellent app with a huge amount of functionality compared to Trustpilot (we migrated from them) - it also costs much less. Support is excellent and they go the extra mile

Using app

3 months

Total reviews

16

Average rating

5.0

5 / 5 Share

June 12, 2023

Great apps and amazing customer service. I rarely have any issues that need sorting but when I do, they are all sorted very quickly.

Using app

Over 2 years

Total reviews

8

Average rating

4.9

5 / 5 Share

May 14, 2022

Shivangi, Amador and Kai are extremely friendly and knowledgeable. They answered all my questions and did the technical setup on top of that. I don't think there can be a better service. Thank you also to the other staff involved in the correspondence. Reviews app and service works very well, and I now have a system of Shopify-Reviews-Klaviyo that meshes neatly.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

May 11, 2022

Top Support - Bedienung der App gewöhnungsbedürftig und könnte verbessert werden aus meiner Sicht! Optisch deutlich besser auf der Website wie bei der Konkurrenz!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2022

We moved from the biggest German review provider to reviews.io - we enjoy the features, the seamless Shopify integration and the interaction with Klaviyo. On top: the team is very supportiv. Thank you.

Using app

15 days

Total reviews

4

Average rating

5.0

Developer Reply

Amazing! We love it when someone switches to Reviews.io and has a great experience.

5 / 5 Share

May 5, 2022

The support is great! They make everything really easy and will help you every step of the way! We've had a great experience so far :)

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 5, 2022

Hands down best support to date from an app provider. So super helpful and very easy to get a hold of no matter the time of day or night. Very friendly and they go above and beyond to assist.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We have worked super hard to make our support top notch.

5 / 5 Share

May 3, 2022

We have loved using Reviews.IO to collect customer reviews and display them on our website in unique ways, among other uses. Great tool for growing your e-commerce business!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the feedback. Reviews.io Shopify Team

5 / 5 Share

April 28, 2022

Great Support and a quick turnaround from developers. The App is intuitive and easy to use and is a must for helping conversion.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 27, 2022

After evaluating a number of platforms, Reviews.io came out as the winner. And I'm really glad I picked it for our store - the platform has a ton of great features, it's really easy to integrate with our Shopify 2.0 theme, and their support team has been super helpful getting it set up. Would recommend!

Using app

12 days

Total reviews

1

Average rating

5.0