All reviews

Rating Breakdown

  • 5
    91% (647 ratings)
  • 4
    3% (20 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    5% (34 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 20, 2022

Love this app. Really easy to configure and is great for capturing customer reviews in a completely hands-off hassle-free manner.

Using app

9 months

Total reviews

8

Average rating

4.0

5 / 5 Share

April 19, 2022

We use this app to help get product reviews. The support team is always available to help when you need it. The widgets on the site are displayed very nicely.

Using app

About 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 13, 2022

Great customer service, very responsive. App has a lot of options on what can do so just beginning to figure out, so calling on customer service quite a bit.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2022

Really easy to use, super helpful for review collections, beautifully designed widgets and Google product rating!

Store

Vibe

Using app

About 2 months

Total reviews

16

Average rating

4.5

5 / 5 Share

April 7, 2022

We were with Feefo, and not very happy as it's super pricy and hard to connect with Shopify. After some research we switched over to reviews.io and couldn't be happier with the onboarding process we had. Used reviews.io in a few other capacities as well, and know they're worth the money. Well happy! watchesofwales.co.uk

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2022

The support at reviews.io is always really great! They are very helpful and always quick to respond to any questions I may have.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 5, 2022

great customer service! would recommend using app for getting reviews to your site. so far its been a good experience.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2022

SUPER amazing account management and support! The integration is very clean, and our rep Nancy patiently spent a lot of time answering questions and training other members of our team. When we required development work, it was executed very well and in a timely manner. Really can't ask for much more from a vendor partner!

Store

TomboyX

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 31, 2022

The level of customer service from these guys is INSANE! Highly recommend. Worked closely with me to get things set up and so far everything has been amazing!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2022

We've been with Reviews.io for a few years now, and the app has always worked perfectly, and any setting or adjustments, they are always on hand with speedy responses and solutions.. Highly recommended!

Using app

About 4 years

Total reviews

8

Average rating

4.3

5 / 5 Share

March 25, 2022

The customer support is what sets this app apart from the rest. They have worked tirelessly to help me get set up, and are always so pleasant. The app is great and does everything I need.

Using app

6 months

Total reviews

11

Average rating

5.0

5 / 5 Share

March 22, 2022

Top Class and the support is exceptional!! Easily customisable and full of features to grow UGC - wished we had switched years ago!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

March 22, 2022

Great app and awesome support. I really can recommend using this app. Easy to use and great features for collecting and showing customer reviews

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2022

I just started with reviews.io as it looks great and has different features to collect reviews. Mollie from Reviews.io was such a great help integrating it with Shopify and helping me with diverse questions.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2022

After the implementation it is easy to use and improved our conversion rate of the shop. A good solution to collect reviews.

Store

STRAFFR

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 11, 2022

The service is great, they are always onboard to help with any questions, I have not yet pushed the App to our live customers yet, but with the set up reviews.io have been super helpful!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2022

I have been using this app for a few years and highly recommend it. Fantastic team and great support.

Using app

About 2 years

Total reviews

6

Average rating

4.3

5 / 5 Share

March 9, 2022

These guys are very helpful and the app is great. Had an issue with my email address and they had to merge 2 accounts for me. Nothing too much trouble. Highly recommend.

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2022

I was having trouble with my reviews populating on my webpage for days and mollie was able to quickly resolve it for me

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2022

Absolutely stellar customer service. Mollie and the developers at Reviews.io made our initial setup a hassle free experience. They have been very responsive and efficient.

Store

Oddbins

Using app

Almost 2 years

Total reviews

1

Average rating

5.0