REVIEWS.io Product Reviews App
Collect product reviews, star ratings, testimonials, UGC + Q&A
Rating
4.8
feedback
710
chart
#2,532
All reviews
Review RSS Feed
Sept. 1, 2022
Solid 5* support! Massive thanks to Kai for helping me through some code struggles, and supplying the exact code I needed to make it work :)
Aug. 31, 2022
So far my experience has been great - I'm still very new to the app, so can't give to much insight into it but, I have to say the customer service is top notch - I've been dealing mostly with Kai who has helped out tremendously with the transfer over from yotpo!! Can't thank these guys enough
Aug. 30, 2022
Fantastic app and amazing team! The product/service works extremely well with our Shopify e-commerce store.
Aug. 24, 2022
Wir sind super zufrieden mit der App und vorallem dem Kundensupport. Sobald es ein Problem oder eine Anpassung gibt, das Team von Review.io ist super schnell in der Umsetzung! Vielen Dank!
Aug. 19, 2022
Great and efficient support from Kai, didn't take too long to integrate and it was a pretty easy process.
Aug. 19, 2022
Excellent support from Kai, who consistently provided me with updates on the progress of my request and went above and beyond to ensure that it was dealt with efficiently. He was also happy to answer all of my questions in great detail which has been a huge help to me! Thank you
Aug. 18, 2022
Made a switch from a bigger fish, we couldn't be happier. Shoutout Kai for what felt like 24/7 support with me asking a million questions. Great app, UI, and functionality. The free plan works great!
Aug. 17, 2022
Very happy with it! The customer service is great, they try to help with everything you need. Would recommend!
Aug. 12, 2022
Great APP to collect reviews. Customer support is great. If you have any problems, you will be helped immediately.
Aug. 9, 2022
I'm new to these apps so I can't comment on the overall experience just yet, but I did want to come here initially to show my thanks to the Support & Dev teams. Incredible levels of support and every issue I've needed help with has been taken on and fixed/implemented in a friendly and quick manner. Thanks for all your help so far!
Aug. 8, 2022
THE way forward for collecting reviews. We were with a previous review company for a number of years but the help/integrations/functionality were not a patch on Reviews.io. I would highly recommend them to anyone. Service is superb!
July 29, 2022
Reviews.io has great features, innovative backend and superb support team. Highly recommend it. The video first review request emails are really rocks. If your crownd are millenials, REviews.io is a definite go.
July 29, 2022
Unfortunately we had issues mapping unique identifiers for google shopping, so could no longer continue using reviews.io. But they reached out and took my previous review productively so this doesn't happen to anyone else. Support were always great.
We normally use either GTIN or MPN to match your reviews with your products in Google Shopping. This in most cases is the most reliable and recommended way to match. Unfortunately, because your products didn't have GTIN or MPN it was a challenge to match.
Aug. 15, 2022
Bisher fantastisch. Ich bin gerade noch am Einrichten von REVIEWS.io Besonders wichtig für mich war/ist der Import von bestehenden Bewertungen, die ich über die Shopify Bewertung-App gesammelt hatte. Über den Support ist das möglich und alles war an einem Abend erledigt. Ich bin begeistert! UPDATE: Immer noch fantastisch. Neue Bewertungen kommen täglich rein. Der Support ist genial und super schnell, egal um was es geht.
July 28, 2022
great support, Monika helped me out a lot. The UGC feature is very handy and for small shops its a great integration
July 28, 2022
Wir sind begeistert von Reviews.io Leistungsumfang, Support & Pricing. Vorher haben wir Trusted Shops benutzt und hier haben wir mehr gezahlt für weniger Features und der Support von Trusted Shops war grottig.
July 28, 2022
Functionality appears very robust and the team are helpful at setting everything up. I would recommend
July 26, 2022
Works great with our website and Kai has been incredibly helpful in getting the widgets set up. Great service from start to finish.
July 26, 2022
Everything was going well until the actual implementation of the widgets and import of our reviews file. The developers replaced our previous reviews widget on a LIVE PUBLISHED THEME which did not work. So all our products were showing "0 Reviews." When I reached out to my account manager and customer support, they told me it would take up to 2 BUSINESS DAYS to reverse or fix this problem. So I have to sit here and wait 2 days for you to fix your mess-up? Why did you develop on a live theme? I switched because customer service was slower on stamped, but at least they knew what they were doing. I do not have the confidence the rest of our platform is suitable if you can't even manage this simple task. UPDATE: The account manager escalated this to their CEO/CTO and the matter has been handled exceptionally. They stand behind their product.
Jan. 28, 2025
Perfect customer support, very fast and very helpful. Reviews.io gives you everything what you need as an e-commerce shop. It is easy to implement different snippets in your shopify shop so you can show your customers reviews in different ways. I totally recommend it.