REVIEWS.io Product Reviews App
All reviews
THE way forward for collecting reviews. We were with a previous review company for a number of years but the help/integrations/functionality were not a patch on Reviews.io. I would highly recommend them to anyone. Service is superb!
Reviews.io has great features, innovative backend and superb support team. Highly recommend it. The video first review request emails are really rocks. If your crownd are millenials, REviews.io is a definite go.
Unfortunately we had issues mapping unique identifiers for google shopping, so could no longer continue using reviews.io. But they reached out and took my previous review productively so this doesn't happen to anyone else. Support were always great.
We normally use either GTIN or MPN to match your reviews with your products in Google Shopping. This in most cases is the most reliable and recommended way to match. Unfortunately, because your products didn't have GTIN or MPN it was a challenge to match.
Bisher fantastisch. Ich bin gerade noch am Einrichten von REVIEWS.io Besonders wichtig für mich war/ist der Import von bestehenden Bewertungen, die ich über die Shopify Bewertung-App gesammelt hatte. Über den Support ist das möglich und alles war an einem Abend erledigt. Ich bin begeistert! UPDATE: Immer noch fantastisch. Neue Bewertungen kommen täglich rein. Der Support ist genial und super schnell, egal um was es geht.
great support, Monika helped me out a lot. The UGC feature is very handy and for small shops its a great integration
Wir sind begeistert von Reviews.io Leistungsumfang, Support & Pricing. Vorher haben wir Trusted Shops benutzt und hier haben wir mehr gezahlt für weniger Features und der Support von Trusted Shops war grottig.
Functionality appears very robust and the team are helpful at setting everything up. I would recommend
Works great with our website and Kai has been incredibly helpful in getting the widgets set up. Great service from start to finish.
Everything was going well until the actual implementation of the widgets and import of our reviews file. The developers replaced our previous reviews widget on a LIVE PUBLISHED THEME which did not work. So all our products were showing "0 Reviews." When I reached out to my account manager and customer support, they told me it would take up to 2 BUSINESS DAYS to reverse or fix this problem. So I have to sit here and wait 2 days for you to fix your mess-up? Why did you develop on a live theme? I switched because customer service was slower on stamped, but at least they knew what they were doing. I do not have the confidence the rest of our platform is suitable if you can't even manage this simple task. UPDATE: The account manager escalated this to their CEO/CTO and the matter has been handled exceptionally. They stand behind their product.
Perfect customer support, very fast and very helpful. Reviews.io gives you everything what you need as an e-commerce shop. It is easy to implement different snippets in your shopify shop so you can show your customers reviews in different ways. I totally recommend it.
Review.io has all the features we wanted at a reasonable price point and the team is really helpful and responsive.
Very good app, and the customer service is great. I tried several apps and this is the best free applications, and several add ons to use.
Great reviews app and amazing support. I can highly recommend to use reviews.io. They are truly developing their app based on the customer needs, which is truly amazing. Especially the Country Manager for Germany is highly supporting and is doing an amazing job. Finally also a reviews app, with which the Google Product Rich Snippets worked instantly.
Great customer service - and all works very smoothly. Would certainly recommend to anyone looking to gather all review in one place.
Excellent customer service - special thanks to Kai for being particularly helpful! Generally speaking, Reviews.io has been a gamechanger in terms of customer confidence, and valuable feedback.
Super App, Mit Abstand die besten Funktionen! Wir haben von einem der größten Anbieter in Deutschland zu Reviews gewechselt. Hier stimmt einfach alles.
Excellent customer service and aftercare. Would highly recommend. Very good pricing structure and easy to use and install.
Ich habe länger überlegt, welche Bewertungs-App ich nehmen sollte. Wichtig waren mir google Sterne. Daher habe ich mich am Ende für review.io entschieden. Die App bietet mir genau das was ich benötige, verschiedene Bewertungsanfragen für verschiedene Produktarten, eine automatisierte Dankes-Email und tolle Darstellungsmöglichkeiten der Ratings auf meiner Seite. Das Support Team ist grossartig. Direkt nachdem ich die App installiert hatte, kontaktierte mich das Support Team und stand mit Rat und Tat zur Verfügung. Sie standen per Email, live Chat und Video Call zur Verfügung, bis wirklich alles perfekt eingerichtet war. Grossartig!!!
Great review app, easy to use and support is comprehensive, would definitely recommend I use this on both my websites
Best app for reviews! Support is also amazing. Love the integrations to different tools. Fits perfectly in the tech stack
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