REVIEWS.io Product Reviews
Premier Shopify Product Review App | Trusted by 9000+ brands
Rating
4.6
feedback
712
chart
#1,152
All reviews
Rating Breakdown
Review RSS Feed
March 28, 2024
This is one of the best reviews services we found, it looks great too. Support is very much on point, if a little slow.
Thank you for the fantastic 5-star review! We’re thrilled to hear that you find our service one of the best and that you’re happy with how it looks. We appreciate your feedback about our support being on point, and we apologize for any delays you experienced. We’re continuously working to improve our response times to ensure you get the assistance you need as quickly as possible. Thanks again for your support and valuable feedback—we’re here whenever you need us!
March 28, 2024
Die Plattform ist sehr individuell auf die eigenen Bedürfnisse anpassbar. Als Google Certified Partner haben die Bewertungen Einfluss auf unsere Sichtbarkeit bei Google und der Support unterstützt einen schnell und unkompliziert bei auftretenden Fragen und Problemen.
March 25, 2024
Excellent support! No matter what time of day I contact Reviews.io support for assistance, I get an almost instant response. I've dealt with four members of the support team over the past week and each of them is knowledgeable, friendly and polite.
We’re really glad to hear that our support team has been able to assist you quickly, no matter when you reach out. It’s wonderful to know that each person you’ve spoken with has been knowledgeable, friendly, and polite. Your kind words mean a lot to us, and we’re always here to help whenever you need it. Thanks again for choosing REVIEWS.io!
March 15, 2024
Ich verwende diese Reviewplattform bereits seit mehreren Jahren und bin rundum zufrieden. Der Kundensupport ist ausgesprochen hilfsbereit und die Funktionen sind sehr gut.
March 14, 2024
fantastic support and easy to use. I'm happy about next features, if i scale my little shop.
Thanks for your fantastic review! Little or big, our support will always remain the same! We love supporting all of our clients 🫶 Our live chat is always open if you need anything else!
March 13, 2024
The best reviews app out there. The customer service is fantastic too - Maddox, Daniel... all top class and really help make this a great business / app to use on your store. Highly recommended.
Maddox & Daniel are the dream team 🤝 if you ever need any support, our team is always here for you! 🫶
March 13, 2024
Got Maddox to help in the settings, super efficient, really great!
Thank you for your great review, our team is always here for you whenever you need it! 🌟
March 8, 2024
Thanks you Leila! Super helpful to walk me through how to set things up and answering my questions.
Leila is awesome! If you ever need anything else or want to discuss the platform - we're here for you! 🫶
March 7, 2024
I'm still testing it, but so far all the features i needed are in this app and the support is really fast and helpful!
Thank you for your review! If you ever need to discuss any of our features - our team is here for you! 🌟
March 4, 2024
Great support, so fast, very trustworthy. You can definitely rely on their support. It took me two days to solve a problem, but it only took them 15 minutes to solve it.
Thanks for the great review - I'm glad we could solve that for you! You can always come to us if you have any other issues! 🌟
March 1, 2024
NOT user-friendly at all! If you are trying to switch over from the Shopify Reviews system (which we've had in place for 6 years!) this company's system does NOT coordinate with the export file provided by Shopify to import your current stores reviews. When I attempted to follow the Reviews.io instructions for import, I was told by their associate that I would have to go through 6 years worth of reviews and manually make *each and every review* and line item workable to their system. Reviews.io might be fine if you are brand new company wishing to implement a review system to your store, but they definitely need to update their program and make their system work with Shopify if they want to gain customers who already have reviews on the Shopify platform.
Feb. 29, 2024
Great support! Maddox helped us figure out an issue with integration. Thanks a lot!
Thanks for your amazing review, so glad Maddox was able to assist you! If you ever need any support, you know where to go! Our chat is always open if you want to discuss anything! 🌟
Feb. 23, 2024
We are still very new, but customer support via chat has been excellent (kudos to Madox, Tina and Nancy) . Customer support via email never replied to any of our concerns, not even once.
Feb. 14, 2024
Andrew and the Team at Reviews.io are exceptional. They are extremely patient and informative, assisting all stages of getting set up to support optimisations moving forward.
Feb. 13, 2024
Seems good so far, had some issues but Daniel sorted it out for me very quickly, recommend the support for sure
Feb. 12, 2024
I have just integrated the tool and so far I am thrilled. Super helpful and fast support. Many thanks to Daniel.