All reviews

Rating Breakdown

  • 5
    91% (634 ratings)
  • 4
    3% (18 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (3 ratings)
  • 1
    5% (35 ratings)

Reviews with Text

  • 99% (683)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 29, 2025

Great, and easy platform to use. I also love that it seamlessly integrates with my email provider, but the best part is their customer support. So quick and responsive!

Store

MUMUK

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2025

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 28, 2025

Very helpful with a shopify integration problem.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 25, 2025

Simple integrations, easy to navigate and use, plus very responsive support team!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 24, 2025

It's wonderful; I like the moisturiser. It's all-day hydration for me. Thanks, Moody Lemon.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2025

Very fast and helpful support.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2025

Jenson on the chat bot - has just been amazing - thank you so much for helping us out...

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 18, 2025

Awesome support! Thank you!!!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2025

Excellent service and app, Maddox was really helpful when we had a few issues with sending out to old customers.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2025

Very good to deal with and quick to respond to orders.

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 16, 2025

Although we just started using Review.iO they helped me navigate getting started and made it as painless as possible. I appreciated the quick turn around on getting things going. Thank you!

Store

Releve

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2025

Awesome and easy to use review app, the customer service is very quick and effective

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 10, 2025

Awesome support!!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2025

Great customer service! Quick and efficient

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2025

very good customer service provided by Maddox, sorted out some subscription issues promptly. many thanks

Using app

11 months

Total reviews

3

Average rating

5.0

1 / 5 Share

June 28, 2025

Not impressed with customer service.

Using app

3 months

Total reviews

7

Average rating

2.7

Developer Reply

Thank you for taking the time to share your feedback. We're genuinely sorry to hear about the challenges you’ve experienced with our platform and support—this isn’t the experience we strive to provide. After reviewing your conversation with our Support team, I can confirm that your concerns were escalated to both our Product and Customer Success teams. We’ve been working to improve system performance and the overall quality of our service based on this feedback. As a gesture of goodwill, we extended your trial by 30 days to give you more time to explore the platform without pressure. Our team also made attempts to follow up and provide further assistance, but we did not receive a response. We take all feedback seriously and are committed to learning and improving. If you have any additional questions or need further support, we’re available via live chat and happy to help. Thank you again for your feedback—we truly appreciate it.

5 / 5 Share

June 26, 2025

I had a great experience with the support team — they were super helpful and quick to respond. The review app itself works perfectly and is really easy to use. Highly recommend it!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 25, 2025

Leila is the best. Had some trouble setting up but support helped me integrate correcty!

Using app

25 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 23, 2025

I am very satisfied with the support. They helped me quickly and competently. I look forward to continuing to work with them and am excited to see how the ratings will be used in our new store.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 19, 2025

We've had a fantastic experience with Reviews.io from day one. The platform is intuitive, powerful, and packed with features that have helped us build trust and increase conversions. What truly sets Reviews.io apart, though, is their incredible customer support. Every time we've had a question or needed help, the support team has responded quickly with clear, helpful solutions. They genuinely care about your success and go the extra mile to ensure everything runs smoothly. It's rare to find a team that's both knowledgeable and so approachable.

Using app

1 day

Total reviews

2

Average rating

5.0