REVIEWS.io Product Reviews App
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The app itself is very easy to understand with a few hidden gems in there that I hadn't thought about doing previously. We had a couple of issues while we were first setting it up and the support team were great. Very responsive and quick to dive in behind the scenes to help investigate issues.
Great, and easy platform to use. I also love that it seamlessly integrates with my email provider, but the best part is their customer support. So quick and responsive!
Very helpful with a shopify integration problem.
Simple integrations, easy to navigate and use, plus very responsive support team!
It's wonderful; I like the moisturiser. It's all-day hydration for me. Thanks, Moody Lemon.
Very fast and helpful support.
Jenson on the chat bot - has just been amazing - thank you so much for helping us out...
Awesome support! Thank you!!!
Excellent service and app, Maddox was really helpful when we had a few issues with sending out to old customers.
Very good to deal with and quick to respond to orders.
Although we just started using Review.iO they helped me navigate getting started and made it as painless as possible. I appreciated the quick turn around on getting things going. Thank you!
Awesome and easy to use review app, the customer service is very quick and effective
Great customer service! Quick and efficient
Outstanding customer service.. This company really does support small business owners like me, sorted out some subscription issues promptly. 10/10 service.
Not impressed with customer service.
Thank you for taking the time to share your feedback. We're genuinely sorry to hear about the challenges you’ve experienced with our platform and support—this isn’t the experience we strive to provide. After reviewing your conversation with our Support team, I can confirm that your concerns were escalated to both our Product and Customer Success teams. We’ve been working to improve system performance and the overall quality of our service based on this feedback. As a gesture of goodwill, we extended your trial by 30 days to give you more time to explore the platform without pressure. Our team also made attempts to follow up and provide further assistance, but we did not receive a response. We take all feedback seriously and are committed to learning and improving. If you have any additional questions or need further support, we’re available via live chat and happy to help. Thank you again for your feedback—we truly appreciate it.
I had a great experience with the support team — they were super helpful and quick to respond. The review app itself works perfectly and is really easy to use. Highly recommend it!
Leila is the best. Had some trouble setting up but support helped me integrate correcty!
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