Rivo: Loyalty & Referrals
Rivo: Best Shopify Loyalty App for 2024
Rating
4.9
feedback
2,175
chart
#373
All reviews
Rating Breakdown
Review RSS Feed
Sept. 5, 2024
Paul was very Patient in helping me solve my issue it was like having my very own personal tech assistance even though the problem was not related to his software but a newbie error on my part he stayed with me till we figured it out
Sept. 5, 2024
Perfekter Kundendienst! Vier von uns sind schon viel zu lange an den Übersetzungen (und kurz vorm verzweifeln) gewesen, aber Bryan konnte alle Probleme innerhalb von Sekunden lösen und dass sogar um 21:30 Uhr. Vielen lieben Dank!!
Sept. 5, 2024
The app is very well thought out and everything makes sense and is very well structured. It is a good support for us in building up our customer base. Big thanks also to Paul from the support team who helped us very quickly and in a friendly manner.
Sept. 4, 2024
I'm just starting my store and trying to plan for future success. I had some general onboarding questions and Abbie was great. Thanks for the great customer service!
Sept. 4, 2024
Excellent. Pete provides a great service to me and he even help to unlock some feature in the paid-plan for me to test out. Great great service. So far, I am still testing but I think RIVO is a good app to try, easy interface and nice customer service. Most importantly, the price is reasonable.
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My Store
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We're thrilled to hear you're enjoying RIVO and our service! Thanks for giving us a shot, and we're here to help as you explore more features. 😊 - Kevin & Rivo Team
Sept. 2, 2024
Abbie was very nice, she helped me removed the rivo watermark. very kind also gave me encouraging words and uplift on how to open my first Shopify store.. thank you Abbie! 10/10 recommend -diamond from SarielScent.
Thank you for the wonderful review and recommendation! We're thrilled about your positive experience and are glad we could assist with your Shopify store setup. Here to support you anytime! - Kevin & Rivo Team
Sept. 2, 2024
The app is top-notch, and it makes everything so much easier. On top of that, the support team is absolutely incredible, they're responsive, knowledgeable, and always willing to help. Highly recommend
Thanks for the high recommendation! We're thrilled you find the app top-notch and our support team helpful and knowledgeable. We appreciate your feedback and are here to assist anytime! - Kevin & Rivo Team
Aug. 30, 2024
I recommend this app, just for the customer service (no, not only just for that reason) You know the customer service is good when there is a gif option in the chat... BRYAN - give that man a raise..... then raise it again..... he helped me with the technology, made me laugh and made my day all in one chat. I honestly cannot begin to describe how lucky you are to have people like this working for you. Bryan, thank you for the laughs. I might just get stuck on something else just to pop back on.... Miss you already bestie - but it's not all about you Bryan... the app is easy to use and really great for customer retention! 10/10 - 5 stars - 100% recommend.
Wow, what a review! We're overjoyed to hear our support team made such a great impression, and thrilled you're finding the app effective for customer retention. Thanks for the awesome feedback and looking forward to your next chat! - Kevin & Rivo Team
Aug. 30, 2024
Fast and easy set up. Great support from Jel on the support team in sharing help guides and unlocking useful features for my account. Looking forward to exploring this app more over the next few weeks and driving loyalty/referrals. Thank you!
Thanks for your feedback! We're glad the setup was fast and easy and that our support team could enhance your experience. Excited for you to explore more and drive loyalty. Enjoy the app! - Kevin & Rivo Team
Aug. 30, 2024
Great app and easy to navigate. Even with the free features, it's more than capable to start our loyalty program. The team has been very helpful, professional and quick to assist (Jel has been super helpful and quick to help) with any enquiries and support. Would highly recommend giving this app a go.
Thanks for the high recommendation and kind words! We're glad our app and team have met your needs for starting a loyalty program. We're here to assist anytime! - Kevin & Rivo Team
Aug. 29, 2024
The best loyalty app so far, and support team is responsive and professional.
Thanks for the high praise! We're thrilled you love our loyalty app and find our support team responsive and professional. We appreciate your feedback! - Kevin & Rivo Team
Aug. 29, 2024
Super great app and customer service!! Easy to use and design is so clean looks fancy!
Thanks so much! We're thrilled you love the app's design and found our customer service great. We appreciate your feedback! - Kevin & Rivo Team
Aug. 28, 2024
Pete, brilliant stuff mate. Another occasion I just sat back and have it all done.
Cheers, mate! Glad you could sit back and let us handle things. Thanks for trusting us with your needs! - Kevin & Rivo Team
Aug. 28, 2024
Absolutely love the app, they give you so much support and tips on how to improve your page. Thanks Arianne. Definitely recommend!
Thanks for the love and recommendation! We're thrilled to support and provide tips for your page's success. Here to help anytime! - Kevin & Rivo Team
Aug. 27, 2024
Customer Service with Abbie was very nice.
Thank you! We're glad you had a nice experience with our customer service. We appreciate your feedback! - Kevin & Rivo Team
Aug. 27, 2024
The app has many features and is perfect for your online store. We sell cosmetics and are very happy with it. Customer support is exceptional
Thanks for your wonderful review! We're delighted our app fits so well with your cosmetics store and that our support team could impress. Here to help anytime! - Kevin & Rivo Team
Aug. 27, 2024
Parfait !
Merci ! Nous sommes ravis que vous le pensiez. Nous sommes là pour continuer à vous offrir une expérience exceptionnelle ! - Kevin et l'équipe Rivo
Aug. 27, 2024
Jel was super helpful and ready to help with various things. I really appreciate your hard work guys and keep it up!!
Thanks so much! We're glad to be helpful and appreciate your kind words. We'll keep working hard to support you! - Kevin & Rivo Team