Rivo Loyalty Rewards Referrals
Rivo: Best Shopify Loyalty App for 2024
Rating
4.9
feedback
2,344
chart
#518
All reviews
Rating Breakdown
Review RSS Feed
Nov. 16, 2024
I had a fantastic experience with the Rivo Loyalty Rewards & Referrals application. It's an excellent tool for managing and boosting customer loyalty. Dan, from their support team, was incredibly helpful and ensured everything ran smoothly. I highly recommend this app for anyone looking to enhance their customer engagement and loyalty programs!
Nov. 15, 2024
Had a great experience with this application. Love the design and features, and the customer support is excellent. They're very quick to respond and resolve any issues. Highly recommended!
Nov. 15, 2024
I haven't implemented the app yet but so far the support from Dan has been quick and friendly.
Nov. 14, 2024
Quick and responsive customer service by Dan. Really love Rivo. This is my second store using their app. Keep up the good work.
Thanks so much for the awesome review and for choosing Rivo for your second store! We’re thrilled to hear you love our app and appreciate your support. We’ll keep up the good work! - Kevin & Rivo Team
Nov. 13, 2024
Great and helpful assistance. The app seems to be filled with a lot of good features on the free paln. Further, it looks clean and seems to work great.
Thanks for the positive feedback! We're glad you're enjoying the features and design of our app. If you have any questions or need further assistance, we're just a message away! - Kevin & Rivo Team
Nov. 13, 2024
Great experience
Thanks for sharing your great experience! We're glad to hear it. If you need anything, we're here to help! - Kevin & Rivo Team
Nov. 12, 2024
I've had a fantastic experience with the app and the support team! The app is easy to use, and it has everything I need to manage my loyalty program effectively. Abbie, from support, has been incredibly helpful and responsive. I truly appreciate the quick assistance and the clear communication. Highly recommend this app to anyone looking for a simple yet powerful solution for their business!
Thanks so much for your recommendation! We're delighted to hear about your positive experience with our app and support team. We're here to help anytime you need us! - Kevin & Rivo Team
Nov. 12, 2024
Have just installed the app. So far everything seems to work, and customer support is excellent, fast, efficient. Arianne was super helpful and even provided extra tips.
Great to hear that you're off to a good start! Thanks for the kind words. We're here whenever you need us—happy selling! - Kevin & Rivo Team
Nov. 12, 2024
Amazing customer service :) very happy
Thank you! We're thrilled you're happy with our service. 😊 If you need anything else, just let us know! - Kevin & Rivo Team
Nov. 12, 2024
I got to hand it to the Rivo app and the support team. Jel is a awesome team rep. When I say awesome I mean AWESOME. What i didn't understand Jel made it clear and precise, any question that I had Jel had me covered on all ends making it easier for me to navigate the app. Thanks Jel you were a big help for me and my business.
So glad to hear that! Thanks for sharing your positive experience. We're always here to help make things smoother for you and your business! - Kevin & Rivo Team
Nov. 12, 2024
Arriane was really helpful, helped us set up everything up with ease !
We're glad to hear the setup went smoothly with our help! Thanks for sharing your positive experience. 😊 - Kevin & Rivo Team
Nov. 12, 2024
One of the best customer service I have had on Shopify period! Arianne was super helpful, sorted out things with me and was quick on the reply. The platform is easy to use, and has lots of features to play with! Also has POS integration which Arianne pointed out which is super useful! She managed to give up loads of goodies on the app and was just super helpful! Was with Loyalty Lion before this and they don't really have a "customer service", and takes days to reply. SO based on that, Rivo is Awesome!!!
We're thrilled you had such a positive experience with our customer service and our app's features! Thank you for the awesome feedback and for choosing us over Loyalty Lion. We're here to support you every step of the way! 😊 - Kevin & Rivo Team
Nov. 12, 2024
Rivo got some really cool features that make it easy to start a loyalty program. I especially like that there's no limit on how many customers can join or how many emails you can send. Plus, their support is amazing. IsJel helped me out so much, and she was super patient while she got everything set up for me.
We're thrilled you're enjoying the features of Rivo and the flexibility it offers for your loyalty program! Thanks for the fantastic feedback on our support team. 😊 - Kevin & Rivo Team
Nov. 12, 2024
Just had help to remove the branding from Dan who was extremely helpful and went above and beyond to inform me of different things. Really impressed.
We're so pleased to hear about your impressive experience with our support team! Thank you for sharing your feedback. 😊 - Kevin & Rivo Team
Nov. 12, 2024
Quick, performant,very kind,a 5 stars CS for sure!
Thank you for the five-star review! We're thrilled to hear you had a quick and kind experience with our customer service. 😊 - Kevin & Rivo Team
Nov. 12, 2024
Müşteri temsilcisi "Dan" çok yardımcı oldu herşey için çok teşekkür ediyorum.
Rica ederim! Temsilcimizin yardımcı olabildiğine sevindik. Nazik sözleriniz için teşekkür ederiz! 😊 - Kevin & Rivo Team
Nov. 11, 2024
Extremely fast response and reply from customer service (Pete). Very friendly and knowledgeable.
Thank you for the feedback! We're glad you experienced fast, friendly, and knowledgeable service from our team. 😊 - Kevin & Rivo Team
Nov. 11, 2024
The support was amazing! The responses were super fast, even though I was taking some time to respond. Pete helped me out, gave me some nice tips, and was very patient with me. I'm new to the app, but so far setup has been pretty seamless.
We're thrilled that our support team was able to assist you effectively and provide helpful tips as you navigate the new setup. Thanks for sharing your positive experience! 😊 - Kevin & Rivo Team