Rivo: Loyalty Program, Rewards
Retain customers with loyalty, rewards, referrals & accounts
Rating
4.8
feedback
1,387
chart
#918
All reviews
Review RSS Feed
Sept. 11, 2025
Sept. 9, 2025
Arianne is great support, patient and caring :)
Thank you for the lovely review! We're so happy to hear our support team was patient and caring. We're always here to help with a smile! 😊 - Kevin & Rivo Team
Sept. 8, 2025
Fantastic customer service, and an easy setup. Pricing is also right. I would recommend it!
Thank you for the amazing review! We're thrilled you found our customer service fantastic, setup easy, and pricing just right. Your recommendation means so much! 😊 We're here for you anytime! - Kevin & Rivo Team
Sept. 4, 2025
An amazingly personable and incredible support experience! Arianne in the Rivo support team has been absolutely wonderful in delivering, what quite frankly and sadly is a lost art and passion in todays digital age. As a new Shopify and potential Rivo customer, her customer-centric attitude, expertise, perseverance delivered everything you could ever want, and more to convert any doubtful customer. She made a Rivo customer out of us. She excels the experience as much as the app itself. Thank you Arianne. I hope i always get to deal with you.
Sept. 4, 2025
so far so good, the tailored support from Arianne and the Rivo team was priceless to getting our launch off the ground.
We're so glad to hear your launch went smoothly with Rivo! Thank you for your kind words about our tailored support—it means the world to our team. We're here to help you keep soaring! 😊 - Kevin & Rivo Team
Sept. 4, 2025
We were hesitating between 2 other softwares and Rivo for our referral program. We decided to launch with Rivo and I’m so glad we did. It has a lot of customisability and features and is SUPER easy for a non-technical team to set up. Abbie from customer support is phenomenal. She responds within minutes, taking her time to fully understand our requirements before swiftly helping us implement the correct solution. Thank you very much Abbie !!!
Thank you for your wonderful review! We're thrilled you chose Rivo and love its customizability and ease of use. Our team is honored by your kind words about our support. We're here for you anytime! 😊 - Kevin & Rivo Team
Aug. 29, 2025
Fast response/help time with customer/app support, Arianne was amazing from start to finish. Easy to navigate, offering everything I needed to reward our online customers for their loyalty.
Thank you for the fantastic review! We're thrilled our customer support was amazing and fast, and that the app's easy navigation met your needs for rewarding loyal customers. 😊 We're always here to help! - Kevin & Rivo Team
Aug. 27, 2025
Loads of features, intuitive setup, and excellent support... and all at a very affordable price. Shout out to Arianne who was there via chat to help me with all my questions.
Thank you for the awesome review! We're so glad you find our app feature-rich, easy to set up, and budget-friendly. Huge thanks for the shout-out to our supportive chat team! 😊 Always here for your questions! - Kevin & Rivo Team
Aug. 21, 2025
Adrianne was extremely helpful. We had a lot of questions and she took the time to explain thoroughly and helped guide us where we needed to go.
Thank you for the kind review! We're so glad our support was helpful, patiently answering your questions and guiding you. 😊 Your feedback means a lot, and we're here for you! - Kevin & Rivo Team
Aug. 13, 2025
Wonderful customer service, always so helpful with anything we needed!
Thank you for the lovely feedback! We're so glad our customer service team could be there for all your needs. 😊 Always here to help! - Kevin & Rivo Team
Aug. 12, 2025
Great program and Arianna was very helpful!
Thank you for the awesome feedback! We're thrilled you love the program and found our support helpful. 😊 Always here for you whenever you need us! - Kevin & Rivo Team
Aug. 12, 2025
Très réactif et a l'écoute, réponds toujours précisément aux questions. Merci beaucoup !
Merci pour votre excellent retour ! Nous sommes ravis d'apprendre que notre équipe a été réactive, attentive et précise dans ses réponses à vos questions. Vos gentils mots nous touchent vraiment beaucoup ! 😊 Nous sommes toujours là pour vous aider ! - Kevin et l'équipe Rivo
Aug. 11, 2025
It works as advertised and their customer service person, Arianna, was amazing in helping me with everything I needed to get my site looking correct after a theme update. Super easy and hassle free.
Thank you for the fantastic review! We're so glad the app works as promised and that our customer service team made your theme update experience easy and hassle-free. Your kind words truly brighten our day! 😊 We're here for you anytime. - Kevin & Rivo Team
July 17, 2025
Love this app! It is exactly what I needed for my referral and loyalty program. It has a lot of customizability and features that I can utilize! Abbie from customer support has been so so helpful and I bug her with so many questions, but she always gets back to me and solves my problems. Great app, would definitely recommend
Thrilled you love RIVO's referral and loyalty features! Thanks for the kind words about our customizable options and stellar support. We’re here for all your questions—keep rocking it! - Kevin & Rivo Team
July 8, 2025
Paul was AMAZING to work with! He went above + beyond, spent many hours helping achieve what needed to be done. Thank you so much for all of your help, truly appreciate it!
Wow, thank you for the glowing review! 😊 We're thrilled our support team went above and beyond, spending hours to get everything just right for you. Your appreciation means the world—always here to help! - Kevin & Rivo Team
July 6, 2025
We’re new to the Rivo platform, and our experience so far has been excellent. Arianne was incredibly helpful in answering all our questions and guiding us through the setup. The app itself is amazing—by far one of the best we’ve used. Huge thanks to Arianne for her outstanding support!
Thrilled to hear you’re loving Rivo as new users! 😊 Huge thanks for the shoutout—glad our support team was incredibly helpful with setup and answered all your questions. We’re stoked you find the app amazing and one of the best! Always here for you! - Kevin & Rivo Team
July 5, 2025
The app was a bit hard to navigate at first but it gets easier the more you use it. Bryan was super fast to answer in the chat support when we could not get the tiers to work, but he guided us through it and now it works just as expected!
So glad you're getting the hang of the app! 😊 Thanks for the shoutout—thrilled our support team was super fast and guided you through the tiers to get everything working perfectly. We're here for you anytime! - Kevin & Rivo Team
July 4, 2025
Fast and helpful support, solved the problem in 5 minutes, love to see it!
Woohoo, love that our support team solved your problem in just 5 minutes! 😊 Thanks for the awesome feedback—we’re always here to help! - Kevin & Rivo Team