Rivo Loyalty Rewards Referrals
Rivo: Best Shopify Loyalty App for 2024
Rating
4.9
feedback
2,349
chart
#537
All reviews
Rating Breakdown
Review RSS Feed
Nov. 12, 2024
Quick, performant,very kind,a 5 stars CS for sure!
Thank you for the five-star review! We're thrilled to hear you had a quick and kind experience with our customer service. 😊 - Kevin & Rivo Team
Nov. 12, 2024
Müşteri temsilcisi "Dan" çok yardımcı oldu herşey için çok teşekkür ediyorum.
Rica ederim! Temsilcimizin yardımcı olabildiğine sevindik. Nazik sözleriniz için teşekkür ederiz! 😊 - Kevin & Rivo Team
Nov. 11, 2024
Extremely fast response and reply from customer service (Pete). Very friendly and knowledgeable.
Thank you for the feedback! We're glad you experienced fast, friendly, and knowledgeable service from our team. 😊 - Kevin & Rivo Team
Nov. 11, 2024
The support was amazing! The responses were super fast, even though I was taking some time to respond. Pete helped me out, gave me some nice tips, and was very patient with me. I'm new to the app, but so far setup has been pretty seamless.
We're thrilled that our support team was able to assist you effectively and provide helpful tips as you navigate the new setup. Thanks for sharing your positive experience! 😊 - Kevin & Rivo Team
Nov. 11, 2024
Arienne was super helpful answering questions for me as I was trying to determine a customized rewards plan for my shop. Thank you!
We're so glad to hear our support could help you tailor a rewards plan for your shop! Thank you for the feedback. 😊 - Kevin & Rivo Team
Nov. 11, 2024
Very good and useful App with a great customer service. Special thanks to Jel for her help.
Thank you for the positive review and the special shoutout to our support team! We're glad to be of help. 😊 - Kevin & Rivo Team
Nov. 11, 2024
Very happy I chose this app. Arianne was great from the moment we started chatting. Very kind and helpful. She helped me realize that I was missing something on my Shopify store and offered a quick remedy. Very grateful for her expertise and assistance. Thank you Arianne!
We're so glad to hear about your positive experience with our support team and that we could help enhance your store! Thank you for choosing our app and for your wonderful feedback. 😊 - Kevin & Rivo Team
Nov. 11, 2024
Awesome app
Glad you're loving the app! Thanks for the great feedback! 😊 - Kevin & Rivo Team
Nov. 10, 2024
Nov. 10, 2024
excellent support
Thank you! We're glad you're pleased with our support. 😊 - Kevin & Rivo Team
Nov. 10, 2024
So far - So good! Support for the initial setup has been fantastic. Paul was extremely helpful and made the process actually enjoyable! Thanks Paul and the team.
We're so glad to hear that the setup process was smooth and enjoyable, thanks to our support team! Your appreciation means a lot to us. 😊 - Kevin & Rivo Team
Nov. 9, 2024
Real glad with Dan's help, in a couple of minutes all my questions were solved. Thanks!
That's fantastic to hear! We're happy we could assist you quickly. Thanks for the feedback! 😊 - Kevin & Rivo Team
Nov. 8, 2024
I have never experienced support or help from a friendlier person in my life! Not only did Abbie help me with a minor issue that I was having (which of course was completely my fault) but also gave me a couple of hints and tricks to help improve the website! Absolutely, positively, definitely recommend these guys and the app!!
Wow, what a wonderful review! We're so glad to hear about your positive experience and that you found the extra tips helpful. Thanks for the high recommendation! 😊 - Kevin & Rivo Team
Nov. 8, 2024
great customer service experience with Bryan
Thank you! We're thrilled you had a great experience with our customer service. 😊 - Kevin & Rivo Team
Nov. 7, 2024
Great app with great support. I messaged for some help and Abbie was straight back to me
Thanks for the feedback! We're glad our support team was quick to assist you. Happy to hear you're enjoying the app! 😊 - Kevin & Rivo Team
Nov. 7, 2024
User friendly! very simple to use. Love it <3
So glad to hear you love it! Thanks for appreciating the simplicity. 😊 - Kevin & Rivo Team
Nov. 6, 2024
Only just got started with Rivo but had an amazing first experience with their customer support. Seems Rivo was certainly the right choice to make as a loyalty program app.
Welcome aboard! We're so glad your first experience with us was a hit. Thanks for choosing Rivo, and we're excited to support your loyalty program journey! 😊 - Kevin & Rivo Team
Nov. 6, 2024
The supporting team is excellent, very quick response and helpful. Especially shouting out for Jel. All the features are easy to use. And the app is with great value. I really like the idea of tiered loyalty programme. The only thing is I really want the feature that the customer could have discount on every order they make once they reach certain tier rather than one-time off discount. I'll be so happy to update my plan as long as this feature becomes available.
Thank you for the wonderful feedback and suggestion! We're thrilled you're enjoying the app and our support team. We'll definitely consider your idea for continuous discounts in future updates! 😊 - Kevin & Rivo Team
Nov. 6, 2024
Dan was very helpful! I was having trouble for HOURS trying to customize our widget and he fixed this in under 5 minutes. Highly recommend Rivo.
Thank you so much! We're thrilled to hear support could resolve it quickly. 😊 - Kevin & Rivo Team
Nov. 5, 2024
Paul was very quick and super supportive, his generosity is way too high i can't thank him enough! :)
Thanks so much for your kind words! We're thrilled to hear you had a great experience. 😊 - Kevin & Rivo Team