Rivo: Loyalty Program, Rewards
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I had a small issue and could not figure it out, once I had a chat with Arianne she was so lovely and sorted this out in minutes for me thank you so much Arianne 10/10 customer service
So glad our lovely support team sorted your issue in minutes! Thanks for the 10/10 review—we’re thrilled to help and always here for you! 😊🚀 - Kevin & Rivo Team
helped me solve the problem very fast
So glad we could solve your problem super fast! Thanks for the kind words—we’re always here to help! 😊🚀 - Kevin & Rivo Team
Very good and responsive support
Tech support was great and very friendly.
Thank you for your kind words! We're thrilled to hear our tech support team was friendly and helpful. We truly appreciate your feedback! - Kevin & Rivo Team
Professional and warm support from Arianne!!! While she addresses questions clearly and very quickly, she also ensures any other concerns or issues are raised so to be support!!
Thrilled to hear our support was professional, warm, and lightning-fast while proactively addressing all your concerns! Thanks for the love—we’re here to keep your Shopify journey seamless! 😄🚀 - Kevin & Rivo Team
Un grand merci à toute l’équipe Rivo ! Plusieurs membres sont intervenus rapidement pour résoudre un bug sur ma boutique, et tout a été réglé avec une efficacité impressionnante. Service client au top, réactif et vraiment pro. C’est rare de voir un support aussi impliqué — bravo à vous
Thrilled you’re loving the app’s intuitive design and easy loyalty program setup! Big thanks for the shoutout to our top-notch, friendly support—we’re here to keep your Shopify experience awesome! 😄🚀 - Kevin & Rivo Team
I had the pleasure of being assisted by Jel and Arianne from the RIVO app support team when I had some basic queries. After spending about 20 minutes trying to find what I needed on my own, I realised it was much easier and more effective to reach out and chat with them. They were really helpful and patient, even with my silliest questions. Thanks to their support, I felt confident using the app. Highly recommend their app and assistance!
So glad the RIVO support team turned your 20-minute search into a confident app experience! Thanks for the love—thrilled our patient, helpful crew made a difference. Highly recommend you right back for the awesome feedback! 😄🚀 - Kevin & Rivo Team
Great and fast Support from Bryan ! Thanks man. 2 Times already solved my Problem with DNS and CSS :) !
Thrilled our support team was fast and nailed your DNS and CSS issues twice! Thanks for the love—we’re here to keep your Shopify store running smoothly! 😄 - Kevin & Rivo Team
Support très réactif ! Très performant ! Merci :)
Bryan did an awesome job helping me. everyone who has helped me fixed any small issue ive had with the app! Thanks!
Jel was amazing, resourceful, quick and knowledgeable! And she went above and beyond what I even expected. Love Rivo - 5 STARS!
Excellent customer service and intuitive software, thanks Rivo.
Amazing app. It has some really useful features and the customer support team is phenomenal. They respond within seconds and they are very knowledgable. As a store owner, this app is showing a lot of results and our customers are super happy to be using the rewards system we have. It increased engagement and purchases.
Wow, thrilled to hear our app’s features and lightning-fast, knowledgeable support are hitting the mark! So glad your customers love the rewards system and you’re seeing boosted engagement and sales. Thanks for the awesome feedback! 😄🚀 - Kevin & Rivo Team
ive only recently joined the rivo program and so far its working well ty
Great to hear the app's working well for you so far! Thanks for the feedback—our team’s here to keep your experience smooth as you dive deeper. 😊 - Kevin & Rivo Team
Chris has been helping me a lot and all I can say is his customer service and patience has been amazing - thank you so much for all your help!
So thrilled to hear about the amazing support you’ve received! Our team’s patience and top-notch service are all for you—thanks for the love! 🌟 - Kevin & Rivo Team
Great Loyalty Program with deep customization possibilities, Bryan from the support helped me fast & well
Awesome to hear you love our Loyalty Program’s customization and our speedy, helpful support! Thanks for the feedback—we’re here to keep your Shopify store thriving! - Kevin & Rivo Team
Helpful customer service, good app!
Thanks for the shout-out! Glad our customer service and app are hitting the mark for your Shopify store! - Kevin & Rivo Team
Great customer support!! Paul replied to my questions in time and fixed the issues quickly!! Highly recommend.
Thanks for the love! We're stoked our customer support team replied quickly and fixed your issues fast. Appreciating the recommendation—here to keep your Shopify store rocking! - Kevin & Rivo Team
The reward system setup is much simpler and more convenient compared to other apps. Even if there are aspects you’re not familiar with, the support team responds quickly and works hard to resolve any issues. Thanks to this, I was able to build the reward system without fear. If anyone is looking to implement a reward system on their own website for the first time, I highly recommend this app.
Thrilled to hear our reward system setup is simple and our support team’s quick responses helped you build it confidently! Thanks for recommending us—we’re here to support your Shopify success! - Kevin & Rivo Team
Arianne was a great help. I am new to Shopify and she did a great job guiding me to a solution. I appreciate how she gave me advice on the site.
Thrilled to hear our support team guided you so well as a Shopify newbie! Thanks for sharing—we’re here to keep helping you optimize your site! - Kevin & Rivo Team
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