All reviews

Rating Breakdown

  • 5
    96% (2,247 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (11 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 25, 2022

Just installed the Rivo loyalty app and trying to put everything together to drive customer retention on our new Shopify store. CS (Aa) is nice and friendly, helping me out on my questions while my figuring out the backend functionality.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the fantastic 5-Star review! 🌟 We genuinely appreciate you using the app, and we are always here anytime you need help from us. Cheers, Kevin

5 / 5 Share

June 25, 2022

I used this app and I already have gained £300 in sales in the last 2-3 months I've had it for. I have had support from Alex and she has been absolutely amazing help and support

Store

Bug Box

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that our app has provided excellent results for your store! 🚀 Thanks so much for the positive feedback, and we are glad you are happy with our customer support. Much appreciated, Kevin

5 / 5 Share

June 25, 2022

Easy to use app and super friendly support team. I use this app for all 3 of my websites and the rewards program keep bringing back clients.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Awesome! 🤩 Thank you very much for using our app on 3 of your websites! We are so grateful for your positive feedback and 5-tar review! If you need anything at all, just let us know. Our team would be delighted to help you. 🍻 Cheers, Kevin

5 / 5 Share

June 24, 2022

Great app. Amazing customer service (specially Abbie). Very helpful customer service. Great deals. highly recommended

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and for recommending us. ✨ Best wishes, Kevin

5 / 5 Share

June 24, 2022

Lance was very friendly, kind and helpful. He solved my problem within minutes. I had a great experience with his customer service.

Store

7 SUNS

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

June 24, 2022

I am using this app to set up member discounts and points in hopes to draw in more customers. The customer service is good and personable! So far I would definitely recommend.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

5 / 5 Share

June 24, 2022

Me encanta esta aplicación, es una manera fácil de conseguir fidelizar a los clientes. La atención al cliente realmente perfecta y muy atentos, te ayudan en todo. Todo genial

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

¡Estamos muy contentos de que te guste nuestra aplicación y nuestro servicio de atención al cliente! Sus comentarios positivos y su revisión significan mucho para nosotros, ¡muchas gracias! 🤩 Gracias Kevin

5 / 5 Share

June 23, 2022

A great App, Abbie is carefully, very apprciate her,expect to trying their more feature,thanks loyalty

Store

25Home

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

June 23, 2022

I really enjoy using this app.. it’s great and the service is awesome with very helpful and friendly service.... Wonderful Job!!!!!?

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the awesome review! We truly appreciate you using the app! Cheers, Kevin

5 / 5 Share

June 23, 2022

merci la conseillère est superbe j'ai eu toutes les réponses a mes questions merci votre équipe est très compétente

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Merci beaucoup pour tes mots gentils! Nous sommes toujours heureux de vous aider et disponibles chaque fois que vous avez besoin de nous. 🤩 Bravo, Kévin

5 / 5 Share

June 23, 2022

Sehr praktisches Tool und super freundlicher und hilfreicher Support! Vielen dank für die Tolle Zusammenarbeit!

Using app

10 months

Total reviews

3

Average rating

3.7

Developer Reply

Wir freuen uns sehr, dass Sie mit unserer App und unseren Dienstleistungen zufrieden sind! Vielen Dank für das positive Feedback und die Bewertung! 🌟 Viele Grüße, Kevin

5 / 5 Share

June 23, 2022

Arianne was so lovely, I like the app already and even more with the customer service. Thank you for making it a great experience

Store

Samoar

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

June 23, 2022

Super easy to use, amazing features. Arianne was super quick, friendly and efficient. Super happy with Rivo

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you using our app. If you ever have further questions or if we can help along the way, feel free to contact us anytime! Cheers, Kevin

5 / 5 Share

June 23, 2022

Excellent, I had one question and she went above and beyond. I am brand new to this app and know nothing. Thank you so much!

Using app

26 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for the 5-stars, and we are always here to help! 😊 Much appreciated, Kevin

5 / 5 Share

June 23, 2022

Jai hâte de voir le résultat, et PETE du service client est super gentils, aidant et très serviable vraiment tops

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Nous sommes ravis de faire partie de la croissance et du succès de votre entreprise ! Nous apprécions que vous utilisiez notre application et que vous laissiez des commentaires positifs ! 🍻 Bravo, Kévin

5 / 5 Share

June 23, 2022

Excellent support, quick answers, cool features! We are excited to see how our customers will react and interact.

Store

MYSOX

Using app

16 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 🙌 We're so excited to be part of your business growth and success! If you need anything else, just let us know. All the best, Kevin

5 / 5 Share

June 23, 2022

The support received is outstanding, and the help rendered was satisfactory. Very happy with the app, special mention to Abbie. Thank you!

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

June 22, 2022

Just starting with this app but happy with everything so far. Very helpful team behind the app ready to help me out when I had questions etc

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for using our app! We are so thrilled that you are happy with it so far, including our customer service. Let us know if we can further help along the way. Much appreciated, Kevin

5 / 5 Share

June 21, 2022

Really easy to use and great as an incentive for customers to keep returning. We needed to have a few things amended and Lance sorted them out with no problem at all. Highly recommend this app and the staff working behind the scenes

Store

Jashasi

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you love our app and customer service! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

June 21, 2022

This app is very easy to use and has so many cool features. Lance went above & beyond to provide great service and help me get started. Great customer service. Thanks again!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin