Rivo: Loyalty Program, Rewards

Aug. 21, 2021

Great app, but didn't have what I was looking for (so far none of the apps I've installed do). Highly recommend though!

Aug. 20, 2021

I'm loving this so far! The chat support was immediate, which I appreciate. The app is super easy to use and very customizable. The fact that it's free is the reason I signed up. Because of all of that, I can easily see myself upgrading in the near future. I prefer that to paying up front, before knowing if I like the app - good call on that business decision! They also let you preview before it goes live so if you don't like it, you don't have to publish it. A couple days later, they also helped me with an issue I was having with the code. They went above and beyond to make things right. This is how you do customer service! I can highly recommend this app to anyone interested.

Aug. 19, 2021

I used this app as an experiment not knowing the real worth of the program but it is a great App and too easy to work with, good support as well. keep it up, guys. just need more customization with the buttoon

Aug. 19, 2021

Very easy to set up and use - just enough in the way of customisation, with clear instructions. It's one of those 'does what it says on the tin' apps - it 'just works'. It also looks good. And I can integrate it with my customer account page, so customers can see all their info on one page. It's a no-brainer, to be honest! Very friendly and quick customer service, too. Can't fault them. :-)

Aug. 18, 2021

This app is nice, working well and very good support. Totally recommended and with good value. Good work

Aug. 18, 2021

Easy to set up and use. Customization provided all the options required for a standard loyalty app, with room to expand.

Aug. 17, 2021

keeps the customers coming back and engaged . easy to use backend, and great looking front end. 5 stars all around.

Aug. 17, 2021

I used this app to start a loyalty program to reward customers. It was so easy to set up and people started joining straight away!

Aug. 16, 2021

Brilliant program for anyone looking to increase their customers loyalty and sales. The staff who work here are also VERY helpful and response times are impressive. HIGHLY reccomend this program. Very happy customer!

Aug. 12, 2021

I asked a lot of questions, but the customer service staff answered them very politely and clearly. I will buy this paid service!

Aug. 3, 2021

Super easy to set up! I just installed it so I can't comment on how it has helped my sales though but I think it will be good!

Aug. 2, 2021

Still testing the the full platform but so far very good, effective and intuitive to use!! THe customer service is also very fast and supportive.

March 1, 2022

I just installed it. But the set up was already pretty easy and the support is awesome. They are always ver helpful. I am keen on working with it. They help pretty fast. Analytics are nice. All good.

July 28, 2021

I'm thrilled to have this feature for my customers. I know I personally love it when my fav shops offer a rewards program! As a small business, we can't always afford to put money into these 'extras' when we're starting out as it really adds up, but this app helps us offer the same perks as the bigger companies that use paid apps. Loyalty Hero has loads of customizable features in the free version so you don't feel like you're limited at all. Great customer service too. As someone who is new to shopify & trying to figure out all these apps/widgets, they quickly responded & helped me with my question :)

July 27, 2021

So far so good James was verify helpful and quick to answer all of my questions I had on how to remove branding and he also enable my account for me. Thanks for all your help

July 24, 2021

I am using this App to help attract more traffic to my website. Although I am new to this App I am glad that I installed it on my store because I feel content that my customers will be rewarded and that will encourage them to repeat orders.

July 24, 2021

Works well with repeat customers, now about to explore the referral programs as this could work out very well for socials.

July 23, 2021

I had some issues with setup and James D provided awesome support and was super friendly and helpful. Thank you!

July 23, 2021

The customer support is top tier. I chatted with Llana who was very helpful, kind and efficient. I just downloaded the app so this review only has to do with the excellent customer service.

July 23, 2021

Really great app - it has an easy to use interface and does what I need it to. Additionally, their customer service and support is exceptional. They really go above and beyond to support their users.