All reviews

Rating Breakdown

  • 5
    96% (2,248 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (11 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 7, 2022

Great app (the best i found so far in this category), excelent free plan and excelent support. So far, I have nothing to complain. Keep up the excelent work!

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the 5-Star review! 🌟 Your positive feedback means everything to us, and we're glad you feel we're on the right track! All the best, Kevin

5 / 5 Share

June 7, 2022

I used this app to manage our referral program. Setting up was easy and the support was able to extend the trial and offer a premium feature to try out - just what we need to find out if the app is the right fit. Thank you.

Using app

Over 2 years

Total reviews

8

Average rating

5.0

Developer Reply

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 If you need anything at all, feel free to let us know. All the best, Kevin

5 / 5 Share

June 6, 2022

App is super easy to use. Needed help increasing my customer base. Trish helped me right away. Super friendly and quick to resolve my issue. Even offered additional perks :) thank you so much

Store

Lazulz

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our app and customer support. Thank you so much for the positive feedback, and we greatly appreciate you using our app. 🙂 Much appreciated, Kevin

5 / 5 Share

June 5, 2022

Super easy to setup and a lot of options to modify to make it perfect for you, even with the free version! Their online chat is so quick to respond and more than helpful to provide advice and help fix issues. Vicky was especially helpful :)

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you love the app and the setup process. 🤩 Feel free to reach out to us anytime if you have further questions. Best regards, Kevin

5 / 5 Share

June 4, 2022

Their chat service is amazing. They provide extra pro features for free just because. I'd definitely recommend!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

June 4, 2022

AA was amazing, excellent customer service! 24/7 too! They offer so many great apps for a shopify business.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Much appreciated, Kevin

5 / 5 Share

June 4, 2022

The app works as expected. And the great customer service is super helpful. I will definitely recommend it.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy you like our app and services! Thank you so much for the positive feedback and for recommending us to the community! All the best, Kevin

5 / 5 Share

June 4, 2022

The app is easy to follow and set up. I like the options to hide and show the widget. I was able to customize the widget too. They take feedback and implement features on a routine basis. Customer service is 5 stars and very immediate. I would recommend this app even for people who don't know their way around Shopify. Very easy to follow and use! If you are missing something, just ask customer service. They maybe able to fix it in about 3 minutes.

Using app

12 months

Total reviews

4

Average rating

4.8

Developer Reply

What a wonderful review! 🙌 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the awesome feedback and 5-stars. 🍻 Cheers, Kevin

5 / 5 Share

June 4, 2022

They are amazing, the customer service is unmatched and i rarely leave reviews but i must say these guys are good!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We're so pleased that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

June 3, 2022

Awesome, he was super helpful and I'm looking forward to using this program. I think it will be a great add to my store.

Using app

4 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for leaving a review! 🙌 We're so excited to be part of your business growth and success! If any questions come up or if we can help along the way, feel free to reach out to us anytime. Best wishes, Kevin

5 / 5 Share

June 2, 2022

Thank you so much, Arianne, for all the assistance using the app. Looks amazing so far and I am not worried about the future issues because everyone at rivo seems genuinely pleasing to talk to with any issues.

Using app

About 5 hours

Total reviews

3

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

June 2, 2022

I have this app to help add some fun reward points and it works great for the past year or so. Their customer service is fast and responsive even for a free product. They do have paid upgrades and tons of other cool feature rich apps to check out.

Store

Baz LLC

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Our team here at Rivo would be delighted to help you. Much appreciated, Kevin

5 / 5 Share

June 2, 2022

Really great customer service, quick, friendly, and helpful! Betty was cheerful & helpful. Could not have asked for better! She helped me made things easy. I recommanded.

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

June 1, 2022

Customer service is very responsive, and the app is easy to use! Looking forward to better integrating the Rewards into our store's customer experience.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best regards, Kevin

5 / 5 Share

June 1, 2022

The chat forum is extremely helpful! I've enjoyed using the app and found the process of integration into Shopify simple.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🍻 Cheers, Kevin

5 / 5 Share

June 1, 2022

他社のポイントプログラムから、LOYALTY, REWARDS & REFERRALSを導入しました。まず一番惹かれたのは会員数に応じて費用が追加されないこと。多くの他のアプリでは会員数に応じて費用が請求されます。 また、多言語化は公式にはサポートされていないようですが、ページやメタフィールドを翻訳すれば多言語化は実装できました。 また、カスタマーサクセスチームが非常に迅速で的確なサポートをしてくれます。日本語しかわからなくても十分に対応してくれますので、日本の事業者にも非常におすすめのアプリです。 今後はshopifyflowと連携することを期待しています。

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

素晴らしいレビューと思慮深いフィードバックをありがとうございました! 🤩私たちはあなたのようなビジネスを支援するのが大好きで、あなたとあなたのビジネスの成功に貢献できることをとても嬉しく思っています。 あなたが何かを必要とするならば、私たちはいつでもあなたのためにここにいます。 よろしくお願いします、ケビン

5 / 5 Share

June 1, 2022

This app is incredible! The customer support is like no other! Abbie is absolutely incredible. She is so quick to respond, knowledgeable, and helpful. She even provided me with excellent feedback for my shop & site. Highly recommend!!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 All the best, Kevin

5 / 5 Share

May 31, 2022

I just launched the app and I needed some help with the setup. Abbie was great! She helped me very quickly and she was great to talk to. Great customer service!

Using app

Over 1 year

Total reviews

5

Average rating

4.2

Developer Reply

We're so happy that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be pleased to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

May 31, 2022

Just downloaded this app, but so far it's been completely seamless!! Their customer support is great, specifically worked with James and he was super helpful. The interface/software is super easy to use and understand. Highly recommend this app to anyone looking to add on a loyalty program!

Store

SEEQ

Using app

7 months

Total reviews

6

Average rating

5.0

Developer Reply

We greatly appreciate you choosing our app! Thank you so much for your kind words, and we are so pleased that you are happy with our services! If there's anything else you need, just let us know anytime. Our team would be delighted to help you. 🙌 Cheers, Kevin

5 / 5 Share

May 31, 2022

Muy recomendable! Además la atención recibida fue excelente. Mis clientes usan habitualmente la aplicación, es muy útil.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

¡Estamos muy emocionados de que sus clientes usen regularmente la aplicación! ¡Muchas gracias por la reseña de 5 estrellas y por recomendarnos a la comunidad de Shopify! 🎉Saludos, Kevin